Onkyo TX-SR804E instruction manual Troubleshooting—Continued, Video

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Troubleshooting—Continued

TX-SR804/804E_En.book Page 92 Monday, September 4, 2006 9:34 AM

Troubleshooting—Continued

The subwoofer produces no sound

•When you play source material that contains no infor- mation in the LFE channel, the subwoofer produces no sound.

•Make sure the speakers are configured correctly (pages 70, 71).

The Zone 2 speakers produce no sound

•The Zone 2 speakers only output sources that are con- nected to an analog input. Check to see if the source is connected to an analog input.

There’s no sound with a certain signal format

•Check the digital audio output setting on the con- nected device. On some games consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio output format from a menu.

Can’t get 6.1- or 7.1-channel playback

•When the ZONE 2 SPEAKERS terminals are used, playback in the main room is reduced to 5.1-channels.

The volume cannot be set to +18 dB (99)

•After the Automatic Speaker Setup function has been used, or the volume level of each speaker has been adjusted (pages 58, 73), the maximum possible vol- ume setting be reduced.

Noise can be heard

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don’t do it.

•An audio cable may be picking up interference. Try repositioning your cables.

The Late Night function doesn’t work

•Make sure the source material is Dolby Digital (page 68).

The multichannel DVD input doesn’t work

•Check the multichannel DVD input connections (page 28).

•To select the multichannel DVD input, press the [MULTI CH] input selector button.

•Check the audio output settings on your DVD player.

About DTS signals

•When playing DTS program material, using the pause, fast forward, or fast reverse function on your player may produce a short audible noise. This is not a mal- function.

•When DTS program material ends and the DTS bit- stream stops, the AV receiver remains in DTS listen- ing mode and the DTS indicator remains on. This is to prevent noise when you use the pause, fast forward, or fast reverse function on your player. If you switch your player from DTS to PCM, because the AV receiver does not switch formats immediately, you may not hear any sound, in which case you should stop your player for about 3 seconds, and then resume playback.

•With some CD players, you won’t be able to playback DTS material properly even though your player is con- nected to a digital input on the AV receiver. This is usually because the DTS bitstream has been processed (e.g., output level, sampling rate, or frequency response changed) and the AV receiver doesn’t recog- nize it as a genuine DTS signal. In such cases, you may hear noise.

The beginning of audio received by an HDMI IN can’t be heard

•Since it takes longer to identify the format of an HDMI signal than it does for other digital audio sig- nals, audio output may not start immediately.

Video

There’s no picture

•Make sure that all video connecting plugs are pushed in all the way (page 24).

•Make sure that each video component is properly con- nected.

•If a video component is connected to a component video input, your TV must be connected to the COM- PONENT VIDEO OUT or HDMI OUT (page 25).

•If a video component is connected to an HDMI input, your TV must be connected to the HDMI OUT.

•While the Pure Audio listening mode is selected, the video circuitry is turned off and only the HDMI OUT outputs video signals.

•On your TV, make sure that the video input to which the AV receiver is connected is selected.

•To watch a composite video or S-Video source on a TV that’s connected to the COMPONENT VIDEO OUT, select “- - -” in the “Component Video Setup” on page 44.

•To watch a composite video, S-Video, or component video source on a TV that’s connected to the HDMI OUT, select “- - -” in the “HDMI Video Setup” on page 43.

There’s no picture from a source connected to an HDMI IN

•If the message “Resolution Error” appears on the AV receiver’s display, this indicates that the TV or display does not support the current video resolution and you need to select another resolution on your DVD player.

The onscreen menus don’t appear

•On your TV, make sure that the video input to which the AV receiver is connected is selected.

The picture is distorted

•On non-North American models, specify the TV sys- tem used in your area in the “TV Format Setup” on page 47.

The immediate display does not appear

•The immediate display (operation details) may not appear on a TV that’s connected to the HDMI OUT or

COMPONENT VIDEO OUT.

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Contents Contents TX-SR804 TX-SR804EInstruction Manual AV ReceiverImportant Safety Instructions AVISPrecautions Memory BackupFor British models For European ModelsSupplied Accessories Precautions—ContinuedFor U.S. models For Canadian ModelsFeatures AmplifierProcessing Audio/VideoZone 2 Sub Room Multiroom CapabilityMain Room Contents Turning On & First Time SetupIntroduction ConnectionGetting to Know the AV Receiver Front PanelOn European Model Getting to Know the AV Receiver—ContinuedK L M N O P QRS T U V W Display 1MUTING indicator2ZONE 2 indicator 3Listening mode and format indicatorsRear Panel Getting to Know the AV Receiver—ContinuedGetting to Know the AV Receiver—Continued NRS232Remote Controller Installing the BatteriesUsing the Remote Controller NotesRECEIVER/TAPE Mode Remote Controller—ContinuedAbout the Remote Controller Modes Remote Controller—Continued ASTANDBY buttonDVD Mode Remote Controller—ContinuedCD, MD, and CDR Modes Remote Controller-ContinuedHDD Mode Remote Controller—ContinuedConnecting Your Speakers Enjoying Home TheaterFront left and right speakers Center speakerConnecting Your Speakers—Continued Connecting Your SpeakersConnecting a Powered Subwoofer Using Dipole SpeakersConnecting Your Speakers—Continued Speaker Connection PrecautionsConnecting the Speaker Cables Connecting the AM Loop Antenna Connecting AntennaConnecting the Indoor FM Antenna Connecting Antenna—Continued Connecting an Outdoor FM AntennaConnecting an Outdoor AM Antenna NotesConnecting Your Components About AV ConnectionsOptical Digital Jacks AV Connection Color CodingConnecting Your Components—Continued Which Connections Should I Use?Video Connection Formats Audio Connection FormatsConnecting a TV or Projector C B aConnecting Your Components—Continued HintConnecting a DVD player Connecting Your Components—ContinuedC B a or the otherHooking Up the Multichannel DVD Input 7.1 ch5.1 ch Connecting Your Components—ContinuedConnecting a VCR or DVD Recorder for Playback Connecting Your Components—ContinuedC B a HintConnecting a VCR or DVD Recorder for Recording Connecting Your Components—ContinuedConnecting Your Components—Continued C B aHint Satellite, cable, set-topbox, etcConnecting Components with HDMI About HDMISupported Audio Formats About Copyright ProtectionMaking HDMI Connections Connecting Your Components—ContinuedVideo Signal Flow Chart Audio Signal Flow ChartConnecting Your Components—Continued Signal flowVIDEO 4 INPUT S VIDEO S-VideooutputConnecting a CD Player Connecting a Turntablea IN Connecting Your Components—ContinuedConnecting a Power Amplifier Connecting Your Components—ContinuedConnecting an HDD-compatibleComponent Connecting the Power Cords of Other ComponentsConnecting Your Components—Continued For HDD-compatiblecomponents thatConnecting Onkyo Components Connecting the Power CordConnecting Your Components—Continued NotesSmooth Operation in a Few Easy Steps Turning On the AV ReceiverTurning On and Standby First Time Setup Automatic Speaker SetupNotes AV receiver is connectedFirst Time Setup—Continued CancelApply the Results Check the ResultsFirst Time Setup—Continued Distance ErrorChanging the Speaker Settings Manually Using a Powered SubwooferSetup closes HDMI Video SetupFirst Time Setup—Continued Component Video Setup First Time Setup-ContinuedPress the SETUP button Setup closesDigital Audio Input Setup First Time Setup—ContinuedPress the SETUP button Setup closesChanging the Input Display Minimum Speaker ImpedanceFirst Time Setup—Continued Setup closesTV Format Setup not North American models AM Frequency Step Setup on some modelsFirst Time Setup—Continued Setup closesPlaying Your AV Components Basic AV Receiver OperationTuning into AM/FM Radio Stations Listening to the RadioListening to AM/FM Stations Displaying AM/FM Radio InformationUsing RDS European Model Only Listening to the Radio—ContinuedRDS Program Types PTY NotesDisplaying Radio Text RT Listening to Traffic News TPFinding Stations by Type PTY Listening to the Radio—ContinuedSetting the Satellite Radio Mode North American Models OnlyListening to XM Satellite Radio Listening to the Radio—ContinuedConnecting the XM Mini-Tunerand Home Dock Signing Up for XM Satellite RadioSelecting XM Satellite Radio Listening to the Radio—ContinuedSelecting XM Radio Channels Listening to the Radio—ContinuedYou can also use the Left and Right buttons to select a categoryDisplaying XM Radio Information Positioning the XM Antenna1.Channel name 2.Channel number & Preset number Setup closesPresetting AM, FM, and XM Stations Selecting PresetsDeleting Presets The MEMORY indicator appears andUsing the Multichannel DVD Input Multichannel DVD Input SettingsUsing the Multichannel DVD Input Input ChannelAdjusting Speaker Levels Setting the Display BrightnessCommon Functions Muting the AV ReceiverUsing the Sleep Timer Using HeadphonesCommon Functions—Continued Displaying Source InformationUsing the Listening Modes Selecting with the Remote ControllerSelecting the Listening Modes Selecting on the AV ReceiverUsing the Listening Modes—Continued About the Listening Modes Using the Listening Modes—ContinuedOnkyo Original DSP Modes Using the Listening Modes—ContinuedRecording Recording the Input SourceRecording Audio and Video from Separate Sources NotesOnscreen Setup Menus About the Onscreen Setup MenusAdjusting the Listening Modes Audio Adjust MenuUsing the Re-EQFunction The menu for the selected settingAdjusting the Listening Modes—Continued Tone Control SettingsPL IIx and Neo:6 Settings PL IIx Music 2 ch only Neo:6 MusicDolby Digital Settings Mono/Multiplex Settings MonoLFE Level Setting MultiplexDefault Listening Modes Adjusting the Listening Modes—ContinuedSETUP button When you’ve finished, press theAdvanced Setup Speaker SetupThe Speaker Setup menu appears Speaker ConfigurationAdvanced Setup—Continued Low-PassFilter for the LFE ChannelSubwoofer Mode Setup closesSpeaker Distance Advanced Setup—ContinuedThe Speaker Setup menu appears Setup closesSpeaker Level Calibration Advanced Setup-Continuedlute volume setting 82. If you normally listen at The Speaker Setup menu appearsTHX Audio Setup Advanced Setup—ContinuedThe Speaker Setup menu appears 0–1ft 0–0.3m Default: Select thisEqualizer Settings Advanced Setup—ContinuedThe Speaker Setup menu appears The Equalizer Settings menu appearsInput Setup Character EditAdvanced Setup-Continued To name an AM or FM radio presetIntelliVolume Volume SetupPreferences Advanced Setup—ContinuedOSD Setup HDMI SetupLock Setup OSD PositionChanging the Remote Controller’s ID Remote IDsChanging the AV Receiver’s Remote ID Advanced Setup—ContinuedDigital Input Signal Formats Advanced Setup—ContinuedSETUP button Press the SETUP buttonCorrecting Sound and Picture Sync Advanced Setup-ContinuedConnecting Zone Using an Amp in ZoneUsing Only Speakers in Zone ZonePowered Zone 2 Setting Using ZoneZone 2—Continued Controlling Zone 2 from the AV receiverControlling Zone 2 with the Remote Controller Adjusting the Volume for ZoneZone 2—Continued To Mute ZoneUsing a Multiroom Kit with a Cabinet Using a Multiroom Kit with ZoneUsing a Multiroom Kit with Other Components Zone 2-ContinuedEntering Remote Control Codes Controlling Other Componentsremote control code The Remote indicator flashes twiceResetting the Remote Controller Resetting the REMOTE MODE ButtonsControlling Other Components—Continued The Remote indicator flashes fiveCancels functions Cancels functionsAdjust the TV’s volume remote controller modeControlling Other Components—Continued Learning Commands from Other Remote Controllersthe Remote indicator flashes twice Using Macros Making MacrosRunning Macros Deleting MacrosAudio TroubleshootingPower Troubleshooting—Continued VideoRemote Controller TunerRecording OthersTroubleshooting—Continued Specification Amplifier SectionGeneral Video Section2 9 3 4 4 3 ONKYO U.S.A. CORPORATIONONKYO EUROPE ELECTRONICS GmbH ONKYO EUROPE UK Office
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