Planar PR5022 manual Common problems and solutions, Tips for Troubleshooting

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Troubleshooting

Common problems and solutions

These guidelines provide tips to deal with problems you may encounter while using the projector. If the problem remains unsolved, contact your dealer for assistance.

Often after time spent troubleshooting, the problem is traced to something as simple as a loose con- nection. Check the following before proceeding to the problem-specific solutions.

•Use some other electrical device to confirm that the electrical outlet is working.

•Ensure the projector is turned on.

•Ensure all connections are securely attached.

•Ensure the attached device is turned on.

•Ensure a connected PC is not in suspend mode.

•Ensure a connected notebook computer is configured for an external display. (This is usu- ally done by pressing an Fn-key combination on the notebook.)

Tips for Troubleshooting

In each problem-specific section, try the steps in the order suggested. This may help you to solve the problem more quickly.

Try to pin point the problem and thus avoid replacing non-defective parts.

For example, if you replace batteries and the problem remains, put the original batteries back and go to the next step.

Keep a record of the steps you take when troubleshooting: The information may be useful when call- ing for technical support or for passing on to service personnel.

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Contents PR5022 Planar Systems, Inc User’s Manual Copyright Preface Important Safety Information DLP Projector User’s Manual Preface Main Features DLP Projector User’s Manual Table of contents Preface Getting Started Packing ChecklistViews of Projector Parts Front-right ViewVOL Top view-On-screen Display OSD buttons and LEDsVOL+ VGA OUT Rear viewLabel Description Bottom viewDescription See Remote Control PartsLabel Description See Projector and Remote Control Buttons Remote Control Operating RangeInserting the Remote Control Batteries Setup and OperationConnecting Input Devices USB Starting and Shutting down the Projector DLP Projector User’s Manual Security Lock Setting an Access Password Security LockDLP Projector User’s Manual Adjusting the Projector Level Adjusting the Volume Adjusting the Zoom, Focus and KeystoneDLP Projector User’s Manual OSD Menu Controls On-Screen Display OSD Menu SettingsNavigating the OSD Setting the OSD Language OSD Menu Overview Main Menu Description DefaultRGB DVI Main Menu Functions Available for Connected SourceSetup Menu Setup Menu Functions Available for Connected SourceAdvance Feature Description Default User Color OSD Config MenuUtility Menu Utility Menu Functions Available for Connected Source Tool Menu Status Menu Replacing the Projection Lamp Maintenance and SecurityDLP Projector User’s Manual DLP Projector User’s Manual Cleaning the Projector Resetting the LampCleaning the Lens Using the Kensington Lock Cleaning the CaseTips for Troubleshooting TroubleshootingCommon problems and solutions Image Problems LED Error MessagesAudio Problems Lamp ProblemsRemote Control Problems Input/output connectors SpecificationsProjection Distance V.S. Projection Size Projection distance and size tableVideo Digital Analog KHz Timing Mode TableProjector Dimensions Canada Safety CertificationsRegulatory Compliance FCC WarningPlanar Systems, Inc