Troubleshooting
The following offers solutions to some of the common problems you may encounter. We suggest that you consult this chart before contacting your dealer.
Images aren’t projected on the screen.
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| • Check the states of the indicators. |
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| POWER | STATUS | CONDITION | NOTE |
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| Off |
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| Lamp failure | Replace the lamp and reset the lamp hour. |
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| Blinking green |
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| Color wheel failure | Contact your dealer. |
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| Steady green | Steady amber |
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| Check if the fan is clogged with dust or dirt and clean |
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| Fan failure | it. |
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| Blinking green | Steady green | If the above solution is not effective, contact your |
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Power isn’t turned on. |
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| Clean the ventilation grilles. |
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| Relocate the projector to a cooler place. |
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| For the directly shut down, it will check the temperature |
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| Steady green | Steady red |
| first, if it's too high, it will start cooling for 90 seconds. |
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| If it's normal shut down in the previous time while the |
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| temperature is too high, it will start the shut down |
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| process after 10 seconds when the temperature is still |
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| too high. |
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| Lamp life end | Replace the lamp and reset the lamp hour. |
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| Off | Steady red |
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| N/A | N/A | Lamp cover open | Put back the lamp cover. |
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| • Cancel the AV mute by pressing the MUTE button. |
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| • Remove the lens cap. |
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| • The lamp sometimes takes about one minute to light up. | |||||||||||||||
| • On rare occasion, the lamp fails to light up. In such cases, wait a few minutes and try to light the lamp again. | |||||||||||||||
Images aren’t projected on the screen. | • If the projector was turned off before the lamp cooled down completely, the fans may start rotating and the | |||||||||||||||
| POWER button may not function when you plug the power cord into the wall outlet next time. Wait for the fans | |||||||||||||||
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| to stop and press the POWER button to turn on the lamp again. | ||||||||||||||
| • Check that the cable connected to the external device isn’t broken. | |||||||||||||||
| • When an extension cord is being used, replace it with the supplied cable and check whether images are pro- | |||||||||||||||
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| jected correctly. If images are projected correctly, use an RGB signal amplifier along with the extension cord. | ||||||||||||||
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| • This condition may occur when an inlet or an outlet is blocked. | |||||||||||||||
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| (If this is the case, the STATUS indicator lights red.) |
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| J | Remove the object which blocks the inlet or outlet, and then perform the following operations. | |||||||||||||
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| 1. Wait until the air inlet/outlet fan stops (until the STATUS indicator turns off.) | |||||||||||
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| 2. Disconnect the power plug from the power outlet. | |||||||||||
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| 3. Wait 10 minutes or longer. |
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The power is turned off. |
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| 4. Connect the power plug to the power outlet. |
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| 5. Press the power button. |
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| • If the STATUS indicator illuminates in red, it indicates the lamp should be exchanged. Exchange the light | |||||||||||||||
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| source lamp. |
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| • Check whether or not the “Auto power off” function is set. | |||||||||||||||
| • Check whether or not the lifetime indicator of the lamp illuminates. | |||||||||||||||
| • A degraded lamp may illuminate, and go out after a while. | |||||||||||||||
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| • The air inlet or outlet grille may be blocked. (In such cases, the STATUS indicator lights red.) | |||||||||||||||
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| J | Remove the objects blocking the air inlet or outlet grille and carry out the following. | |||||||||||||
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| 1. Wait for the air inlet or outlet fan to stop (or wait for the STATUS indicator to go out.) | |||||||||||
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| 2. Unplug the power cord from the wall outlet. |
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Images suddenly disappear. |
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| 3. Wait about 10 minutes. |
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| 4. Plug the power cord into the wall outlet. |
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| 5. Press the POWER button. |
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| • When the STATUS indicator is blinking red, it is indicating that the lamp should be replaced. Replace the lamp | |||||||||||||||
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| • Turn on the power of the connected device, or check whether there is something wrong with the connected | |||||||||||||||
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| device. |
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| • Check whether the external device outputs signals. (Check this especially when the external device is a note- | |||||||||||||||
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"NO SIGNAL" is displayed. | • Check that the cable connected to the external device isn’t defective. | |||||||||||||||
| • Check that the projector is connected to the external device using the correct terminals. | |||||||||||||||
| • Check that the connected device is correctly selected as the input source. | |||||||||||||||
| • When an extension cord is being used, replace it with the supplied cable and check whether images are pro- | |||||||||||||||
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| jected correctly. If images are projected correctly, use an RGB signal amplifier along with the extension cord. | ||||||||||||||
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ENGLISH