Optoma Technology EH505 manual Troubleshooting, Image Problems

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Appendices

Troubleshooting

If you experience a problem with your projector, please refer to the following information. If a problem persists, please contact your local reseller or service center.

Image Problems

No image appears on-screen

4Ensure all the cables and power connections are correctly and securely connected as described in the Installation section.

4Ensure all the pins of connectors are not bent or broken.

4Check if the projection lamp has been securely installed. Please refer to the Replacing the Lamp section.

4Make sure you have removed the lens cap and the projector is switched on.

Partial, scrolling or incorrectly displayed image

4Press Re-Syncon the remote.

4If you are using a PC:

For Windows 95, 98, 2000, XP:

1.Open the My Computer icon, the Control Panel folder, and then double click on the Display icon.

2.Select the Settings tab.

3.Verify that your display resolution setting is lower than or equal to UXGA (1600 x 1200).

4.Click on the Advanced Properties button.

If the projector is still not projecting the whole image, you will also need to change the monitor display you are using. Refer to the following steps.

5.Verify the resolution setting is lower than or equal to UXGA

(1600 x 1200).

6.Select the Change button under the Monitor tab.

7.Click on Show all devices. Next, select Standard monitor types under the SP box; choose the resolution mode you need under the “Models” box.

8.Verify that the resolution setting of the monitor display is lower than or equal to UXGA (1600 x 1200). (*)

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Contents Table of Contents Table of Contents Important Safety Instruction Safety InformationUsage Notice Precautions Do not Eye Safety Warnings Introduction Product FeaturesPackage Overview Main Unit Product OverviewControl Panel Introduction Remote Control Connect to Computer / Notebook Connecting the ProjectorConnect to Video Sources Removing the Existing Lens From the Projector Installing or Removing the Optional LensInstalling the New Lens Powering On the Projector Powering On/Off the ProjectorInstallation Powering Off the Projector Adjusting the Projected Image Adjusting Projected Image Position Using Lens ShiftAdjusting the Projector’s Height Adjusting the vertical image position Lens Shift Range Diagram Adjusting the horizontal image positionAdjusting the Zoom / Focus Width Height Adjusting Projection Image Size XGAHeight Width Adjusting Projection Image Size WxgaWxHl Min Adjusting Projection Image Size WuxgaControl Panel User ControlsUsing the Remote Control Remote ControlDVI On-screen Display Menus How to operateImage Menu TreeOptions Contrast Display ModeImage BrightnessAdvanced SharpnessColor TintImage Advanced Image Advanced RGB Gain/ Bias GainBias Colors Except White Image Advanced Color MatchingWhite ResetFormat DisplayKeystone Digital ZoomEdge Mask Image Shift3D Format 3D ModeDisplay 3D 3D2DScreen Type WXGA/WUXGA only SetupLanguage ProjectionSecurity Signal RGBSignalVideo Audio SettingsSetup Language Security Setting Setup SecuritySecurity Timer Change Password Frequency Setup Signal RGBPhase AutomaticSetup Signal Video White LevelBlack Level Mute Setup Audio SettingsVolume Internal SpeakerClosed Captioning Setup AdvancedLogo Logo CaptureSetup Network LAN SettingsControl Settings Setup LAN Settings Setup Control Settings High Altitude OptionsInput Source Source LockTest Pattern Display Mode LockRemote Settings Keypad LockInformation Lamp SettingOptions Input Source Remote Code Options Remote SettingsFunction IR FunctionOptions Advanced Direct Power OnSignal Power On Auto Power Off minPower Mode Standby Sleep Timer minLamp Reminder Options Lamp SettingLamp Reset Lamp HourPower Brightness ModeSupported External Devices Wired LAN Terminal functionalitesLANRJ45 Click Properties Enter / to confirm settings IP ID Preparing Email Alerts RS232 by Telnet Function Check and get the IP-Address on OSD of the projector Quick Start-Guide for RS232 by TelnetHow to have Telnet enabled in Windows Vista Specsheet for RS232 by Telnet Troubleshooting Image ProblemsPartial, scrolling or incorrectly displayed image Image is unstable or flickering Image is stretched when displaying 169 DVD title Intermission ProblemsHdmi Q & a Message Projector Status IndicationThere is no sound Remote Control ProblemsAudio Problems Message RemindersReplacing the Lamp Appendices Cleaning the Lens Cleaning the ProjectorCompatibility Modes Video CompatibilityVideo timing detail describe Computer Compatibility Vesa standards Computer Signal Analog RGB CompatibleInput Signal for HDMI/DVI-D True 3D Video Compatibility table AppendicesRS232 Connector RS232 CommandsRS232 Protocol Function List RS232 CommandsYUV WXGA/WUXGA Model Send from projector automatically AMX Device Discovery commands Telnet CommandsCommand Description Remark Parameter PJLink supported commandsVersion INF0? TrademarksCeiling Installation Optoma Global Offices Latin America FCC notice Regulation & Safety noticesDeclaration of Conformity for EU countries Operation conditions