Marantz PD4240D manual Troubleshooting, Symptom Checks Remedy

Page 49

Troubleshooting

If the picture quality is poor or there is some other problem, check the adjustments, operations, etc., before requesting service.

Symptom

Checks

Remedy

Mechanical sound is heard.

• Maybe the sound from the cooling fans used to prevent over heating.

 

 

 

The unit emits a crackling sound.

• Are the image and sound normal?

• If there are no abnormalities in the image

 

 

and sound, the noise is caused by the

 

 

cabinet reacting to changes in humidity. This

 

 

will not affect performance.

 

 

 

Picture is disturbed.

• Is a connected component set directly in

• Leave some space between the display and

Sound is noisy.

front or at the side of the display?

the connected components.

Remote control operates erroneously.

 

 

 

 

 

The remote control does not work.

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

out?

 

 

 

 

 

• Is IR REMOTE set to ON?

• Set IR REMOTE OFF on OPTION3 menu.

 

 

 

 

• Has an ID number been set for the main

• Set an ID number with the ID SELECT

 

unit?

button, or set the ID number to ALL.

 

 

 

Monitor’s power does not turn on

• Is the monitor’s power cord plugged into

• Plug the monitor’s power cord into a power

when the remote control’s power

a power outlet?

outlet.

button is pressed.

 

 

• Are all the monitor’s indicators off?

• Press the power button on the monitor to

 

 

turn on the power.

 

 

 

 

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

out?

 

 

 

 

 

• Is IR REMOTE set to ON?

• Set IR REMOTE OFF.

 

 

 

 

• Has an ID number been set for the main

• Set an ID number with the ID SELECT

 

unit?

button, or set the ID number to ALL.

 

 

 

Monitor does not operate when the

• Is the remote control pointed at the

• Point the remote control at the monitor’s

remote control’s buttons are pressed.

monitor, or is there an obstacle between

remote control sensor when pressing

 

the remote control and the monitor?

buttons, or remove the obstacle.

 

 

 

 

• Is direct sunlight or strong artificial light

• Eliminate the light by closing curtains,

 

shining on the monitor’s remote control

pointing the light in a different direction, etc.

 

sensor?

 

 

 

 

 

• Are the remote control’s batteries worn out?

• Replace both batteries with new ones.

 

 

 

 

• The remote cable is plugged into the

• Unplug the remote cable from the monitor.

 

REMOTE IN terminal (Wired).

 

 

 

 

The front panel buttons of the main

• The front panel buttons do not function

• Set the Control Lock to OFF.

unit do not function.

during Control Lock.

 

 

 

 

No sound or picture is produced.

• Is the monitor’s power cord plugged into

• Plug the monitor’s power cord into a power

 

a power outlet?

outlet.

 

 

 

Picture appears but no sound is

• Is the volume set at the minimum?

• Increase the volume.

produced.

 

 

• Is the mute mode set?

• Press the remote control’s MUTE button.

 

• Are the speakers properly connected?

• Connect the speakers properly.

 

 

 

 

• Is AUDIO INPUT set correctly?

• Set AUDIO INPUT on the AUDIO menu

 

 

correctly.

 

 

 

Poor picture with VIDEO signal input.

• Improper control setting.

• Adjust picture control as needed.

 

Local interference.

Try another location for the monitor.

 

Cable interconnections.

Be sure all connections are secure.

 

Input impedance is not correct level.

 

 

 

 

Poor picture with RGB signal input.

• Improper control setting.

• Adjust picture controls as needed.

 

Incorrect 15 PIN connector pin

Check pin assignments and connections.

 

connections.

 

 

 

 

Tint is poor or colors are weak.

• Are the tint and colors properly adjusted?

• Adjust the tint and color (under PICTURE).

Nothing appears on screen.

• Is the computer’s power turned on?

• Turn on the computer’s power.

 

 

 

 

• Is a source connected?

• Connect source to the monitor.

 

• Is the power management function in the

• Operate the computer (move the mouse,

 

standby or off mode?

etc.).

 

 

 

 

• Is LOOP OUT set to ON?

• Set LOOP OUT OFF.

 

 

 

Part of picture is cut off or picture is

• Is the position adjustment appropriate?

• Adjust the IMAGE ADJUST properly.

not centered.

 

 

 

 

 

Image is too large or too small.

• Is the screen size adjustment

• Press the WIDE button on the remote

 

appropriate?

control and adjust properly.

 

 

 

Picture is unstable.

• Is the computer’s resolution setting

• Set to the proper resolution.

 

appropriate?

 

 

 

 

POWER/STANDBY indicator is

• Horizontal and / or vertical sync signal is

• Check the input signal.

lighted in red.

not present when the Intelligent Power

 

 

Manager control is on.

 

 

 

 

POWER/STANDBY indicator is

• The temperature inside the main unit has

• Promptly switch off the power of the main

blinking in red.

become too high and has activated the

unit and wait until the internal temperature

 

protector.

drops. See*1.

 

 

 

POWER/STANDBY indicator is

— — — — — —

• Prompty switch off the power of the main

blinking in green and red, or green.

unit. See *2.

 

 

 

 

42

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Page 48 Page 50
Contents Model PD4240D User Guide Contents of the Package Features you’ll enjoy includeIntroduction Introduction to the Plasma MonitorImportant Information PrecautionsRisk of Electric Shock Do not Open To avoid damage and prolong operating life Plasma monitor cleaning procedureRecommendations to avoid or minimize phosphor burn-in Précautions Recommandations importantesMises en garde et précautions de sécurité Risque D’ELECTROCUTIONMéthode de nettoyage du moniteur à plasma Contents Ventilation Requirements for enclosure mounting How to Attach Options to the Plasma MonitorReceives the signals from the remote control Turns the monitor’s power on and offPart Names and Function Front ViewSyncronization signal Connect the included power cord hereRear View/ Terminal Board Connect DVD’s, High Definition or Laser Discs, etc. hereRemote Control Transmits the remote control signals Battery Installation and ReplacementNot functional for the models covered in this manual Clears the number set by the ID Select buttonHandling the remote control Using the wired remote control modeOperating Range Approx 7m/23ftDigital signal output InstallationPersonal computer with a Connecting Your VCR or Laser Disc Player Connecting Your Document CameraConnecting Your DVD Player Connections with Equipment that have a Digital InterfacePin No Signal Analog Pin Assignments and Signal Levels for 15 pin RGB AnalogCable Management Creating a video wallBasic Operations To cancel the off timer To set the off timerAfter the power is turned off with the off timer To check the remaining timeWide Operations When viewing videos or digital video discsWhen Picture Size is set to OFF Wide Screen Operation with Computer Signals Supported resolution  Picture Size settingMenu Operations  Advanced menu modeMenu Tree ResetOnly when Auto Picture is OFF RGB/PC only Adjusting the picture Picture Settings MenuAdjusting the color to the desired level Setting the color temperatureReducing noise in the picture  Adjusting the white balance Making the Low Tone adjustments Gamma settings  LOW Tone settingsAdjusting the colors Audio Settings Menu Color Tune settings  Audio settings menuSetting the allocation of the audio connectors Image Adjust Settings MenuAdjusting the Position, Size, Fine Picture, Picture Adj Example Setting Audio INPUT1 to VideoSetting the on-screen menu Option1 Settings MenuChecking the signal being transmitted to RGB1 terminal Setting the BNC connectorsSetting a computer image to the correct RGB select screen  OSM Orbiter settingsSetting the Input Skip Setting high definition images to the suitable screen size Input Skip settings  RGB Select modesResetting to the default values Option2 Settings MenuSetting the power management for computer images Setting the picture to suit the movie POWER/STANDBY indicatorPLE settings Reducing burn-in of the screenOrbiter Function settings Orbiter settingsInverse Settings To select on for the Working Time Setting the timeScreen Wiper Soft Focus settings Setting the screen size for S1/S2 video inputSetting the gray level for the sides of the screen Gray Level settingsSetting the signal and black level for DVI signal Setting the picture size for RGB input signalsS1/S2 settings PLUG/PLAY settingsUsing the timer Option3 Settings MenuPresent Time settings Present TimeTo reset the program Setting the power on modeTo reset the data Special characters in the Program Timer screenPWR. on Mode settings Enabling/disabling remote control wireless transmissionControl Lock settings IR Remote settingsID number setting Loop Out settingDivider settings Video Wall settingVideo Wall Position settings ScreensDISP. Mode settings Auto ID settingsImage Adjust settings On Delay settings On Delay Power on delayPLE Link settings PLE LinkSetting the menu mode Advanced OSM Settings MenuRepeat Timer Repeat Timer settingsColor System Settings Menu Language Settings MenuSetting the language for the menus Setting the video signal formatApplication External ControlConnections Communication ParametersSymptom Checks Remedy TroubleshootingPage Page Model PD4240D Information Important Safety Instructions PD4240D Précautions Importantes DE Sécurité PD4240D DVI cable not supplied Band DOC avis de conformation AvertissementRemarque RGB SpecificationsDVD/HD/DTV Supported resolution Table of Signals SupportedComputer input signals supported by this system Full DVIDeclaration of Conformity Japan Is a registered trademark
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