KitchenAid KECC562, KECC568, KECC567, KECC507, KECC508, KECC502 Assistance or Service, U.S.A, Canada

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Cooktop has flashing lights

■Are there lights on the cooktop flashing on and off?

1.Make sure the cooktop controls are OFF.

2.Clean the cooktop touch control panel thoroughly (see “General Cleaning” section).

3.If the cooktop lights continue to flash, disconnect power or unplug the cooktop.

4.After a few seconds, reconnect power or plug in the cooktop.

5.If the lights continue to blink on and off, call for service.

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the cooktop control set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level? Level the appliance. See the Installation Instructions.

ASSISTANCE OR

SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call our Customer Interaction Center telephone number or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer Interaction Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer Interaction Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories U.S.A.

To order accessories, call the KitchenAid Customer Interaction Center toll free at 1-800-442-9991and follow the menu prompts. Or visit our website at www.kitchenaid.com and click on “Shop On-line,” then “Accessories.”

Canning Unit Kit

(coil element models)

Order Part #242905.

Cooktop Polishing Creme

(ceramic glass models)

Order Part #4392916.

Cooktop Scraper

(ceramic glass models)

Order Part #3183488.

Stainless Steel Cleaner & Polish

(stainless steel models)

Order Part #4396095.

In Canada

For product related questions, please call the KitchenAid Canada Customer Interaction Center toll free: 1-800-461-5681Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).

Saturday 8:30 a.m. - 4:30 p.m. (EST).

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Referrals to local dealers.

For parts, accessories and service in Canada

Call 1-800-807-6777.KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Center

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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Contents Guide d’utilisation et d’entretien Electric CooktopTable DE Cuisson Électrique Use &CareGuideTable DES Matières Table of ContentsCooktop Safety Important Safety Instructions Control Panels Parts and FeaturesTouch Control Models 36 in .4 cm model shown Cooktops Knob Control Models 36 in .4 cm model shownKnob Controls Hot Surface Indicator Light on Knob Control modelsPower on Lights Cooktop ControlsCeramic Glass Hot Surface Indicator Lights on Touch Control modelsCooktop USE Control LockTo Use Single Dual-Circuit ElementsMelt & Hold Function Knob Controls Electronic Touch ControlCookware Cookware CharacteristicsKeep Warm Function Home CanningCooktop Controls TroubleshootingGeneral Cleaning Cooktop CareCanada Assistance or ServiceU.S.A KitchenAid will not pay for ONE-YEAR Full WarrantyVotre sécurité et celle des autres est très importante Sécurité DE LA Table DE CuissonPour les appareils à éléments en spirale Pièces ET Caractéristiques Tableaux de commandeTableau de commande Témoins lumineux Marche Commandes àboutonsCommandes électroniques tactiles Réglage Utilisation RecommandéeUtilisation ALL OFF toutes commandes éteintesVerrouillage des commandes VitrocéramiqueUtilisation de lélément Simple Commandes À BoutonsCommandes Électroniques Tactiles Éléments àdouble circuitUstensiles de cuisson Fonction Melt & Hold fondre et garderFonction Keep Warm garder au chaud Préparation de conserves à la maisonVitrocéramique Commandes DE LA Table DE CuissonNettoyage général Dépannage Assistance OU ServiceKitchenAid ne paiera pas pour Garantie Complète DE UN ANAll rights reserved 8285368
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KECC051, KECC562, KECC502, KECC567, KECC568 specifications

The KitchenAid KECC508, KECC568, KECC507, KECC567, and KECC502 are a series of high-quality cooktops that cater to various cooking needs and preferences, designed with a blend of style and functionality. These models showcase KitchenAid's commitment to performance and innovation, providing users with a reliable cooking experience.

Starting with the KECC508, this model features a sleek, glass-ceramic surface that not only enhances the aesthetic appeal of any kitchen but also facilitates easy cleanup. It is equipped with a powerful four-burner configuration, which includes two high-output burners ideal for quick boiling and searing. The intuitive control knobs allow for precise adjustments, ensuring that even the most delicate dishes are cooked to perfection. Moreover, the KECC508 includes simmer settings, ideal for sauces and soups that require low, steady heat.

The KECC568 is a standout with its premium features such as the dual-zone burners, which provide versatility for different pot sizes. This model is equipped with a powerful 10-inch burner, allowing for greater heat distribution and even cooking. The KECC568 also comes with a hot surface indicator light, enhancing kitchen safety by alerting users if the surface is still hot after use.

The KECC507 retains many of the features found in its counterparts but focuses on an enhanced user experience. With easy-to-use touch controls and a digital display, users can operate this cooktop intuitively. Its robust five-burner configuration accommodates sizable cookware, making it perfect for those who enjoy entertaining.

Moving on to the KECC567, this model is tailored for those who appreciate flexibility in cooking. With five cooking zones, including various sizes, this cooktop allows users to multitask effortlessly. Its quick-heating capabilities minimize wait times, while the residual heat indicator shows when the burners are still hot, thereby adding an extra layer of safety.

Lastly, the KECC502 is designed with energy efficiency in mind, utilizing induction cooking technology that delivers rapid heating while also reducing overall energy consumption. The induction feature allows for precise temperature control, which is ideal for gourmet cooking, resulting in less wasted energy and a more sustainable kitchen environment.

Overall, KitchenAid's KECC508, KECC568, KECC507, KECC567, and KECC502 cooktops provide a blend of distinctive features, advanced technologies, and user-centric designs, catering to both amateur cooks and seasoned chefs. With their focus on performance, safety, and convenience, these models make a significant addition to any modern kitchen.
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