Visioneer 1770, 1270 Disconnected, Document JAM, Machine Error Press Stop KEY, No RESPONSE/BUSY

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M A I N T E N A N C E A N D T R O U B L E S H O O T I N G	75
M A I N T E N A N C E A N D T R O U B L E S H O O T I N G

DISCONNECTED

The other party has disconnected during a call or fax. Try calling the other party.

DOCUMENT JAM

The documents were not inserted or fed properly, or were too long.

1Open the front cover.

2Lift the two release levers to release the white roller.

3Pull the document toward the front of the machine.

4Lock the levers back in place.

5Close the cover and press Stop .

Front Cover

MACHINE ERROR XX

and

PRESS STOP KEY

Contact Brother Customer Service at

USA:	1-800-284-4329 (voice)

From within Canada: 1-800-853-6660(voice)

From within Montreal: 1-514-685-6464(voice)

NO RESPONSE/BUSY

The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

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Contents FAX 1170 FAX 1270 MFC 1770 MFC If You Need to Call Customer Service Fax-Back System For Customer ServiceBrother on the World Wide Web Brother Bulletin BoardFor USA and Canada Description Ordering Accessories and SuppliesTable of Contents Inserting spaces Printing a Fax in Memory Vii Viii Test Sheet Procedures for USA only Using This ManualFinding Information Fax Tones and Handshake About Fax MachinesECM Error Correction Mode 1170 FAX 1170 Control Panel Overview1270 FAX 1270 Control Panel OverviewMFC MFC 1770/1780 Control Panel OverviewAssembly and Connections Make sure you have the following items Packing ListChoosing a Location AssemblyAttach the document support Attach recording paper support Install the printing cartridgeInstall recording paper Connect the handset Connect the power cordSpecial Line Considerations Connect the telephone lineRoll Over Phone Lines Two-Line Phone SystemConverting Telephone Wall Outlets See Easy Receive Multi-Line Connections PBXConnecting an External Telephone Answering Device TAD Custom Features on Your Phone LineSequence Connections Outgoing Message OGM Connecting an External TelephoneSetting Dialing Mode Tone/Pulse Fax SettingsSetting Date and Time Entering Text Setting Station IDInserting spaces Special characters and symbolsMaking corrections Repeating lettersStoring One Touch Dial Numbers FAX or F/T or TEL 987 65 One Touch DialingSpeed Dialing Storing Speed Dial NumbersSPEED-DIAL? # Enter & SETSetup Groupgo Enter & SET Setting Groups for BroadcastingChanging One Touch Speed Dial Numbers Memory Storage Setting Beeper LevelName Enter & SET User-Friendly Programming Function ModeFunction Selection Table Alternating DisplaysFAX NO. & Start Copy Press Copy Cancel JOB More Info Interrupt A P T E R F O U R Before you begin Sending FaxesManual Transmission Contrast SettingReceiving Faxes Select Answer ModeAutomatic Transmission Manual and Automatic Fax RedialEasy Receive Current Answer ModeSetting F/T Ring Time Setting Ring DelayFAX/TEL Manual FAX only TAD Ring Timexx SECSetting the Handset Volume Speaker VolumeSetting Recording Paper Size Ring VolumeSmoothing RCD PaperPrinting a Reduced Incoming Document ReductionManual Dialing Dialing OptionsHold One Touch DialingPause Searching Telephone Index Tone/PulseA P T E R S I Quick Scan Fax Transmission Daily TimerInterrupting Timer and Poll Waiting Delayed TransmissionMemory 100% Enter FAX no Insert DocumentOverseas Mode Canceling a Delayed FaxCancel JOB Overseas ModeComposing Electronic Cover Error Re-TransmissionTo Create a Custom Comment Comment OFF Please Call Urgent ConfidentialTemporary Cover Always Send CoverCoverpageoff Coverpageon Comment OFF Please Call Urgent Confidential User DefinedCall Reservation Printing a CoverCall Reserveon Call Reserveoff Next-Fax Reservation Print Call Back MessageCall Backoff Call Backon NEXT-FAX ReservdFor F/T Fax/Tel Mode Only Multiple Resolution TransmissionOperation from Extension Telephone Remote ACT.ON Distinctive RingACT.CODE*51 DEACT.CODE#51Pick UP to SET SET ModeCaller ID Polling Setup to Poll Another FaxPollingoff Enter FAX no Press Start KEYDelayed Polling Setup to Be Polled Poll WaitingMultiple Copies Copy FunctionsReducing and Enlarging Copies Remote Fax Options Setting Fax StorageFAX Storageoff Select & SET Erase ALL FAX? 1.YES 2.NOPaging Paging/Fax ForwardingPAG# Enter Programming Paging NumberRemote Retrieval Changing Remote Retrieval Access CodeFAX FWD FWD# Enter & SETRemote Commands Using Remote Retrieval Access CodeRetrieving Memory Status List and Fax Messages Changing Fax Forwarding Number ACT.REPORT Fax Machine ActivityALL Dial Activity Report Interval To print a reportTransmission Verification Xmit Report ACT.RPT.OFFStandard Telephone FCC Notices A P T E R T E N International Energy Star Compliance StatementIndustry Canada Compliance Statement For Canada Only Federal Comission Compliance Notice For USA OnlyDo not use this product near water Important Safety InstructionsVoice Trademarks Compilation and Publication NoticeTroubleshooting Clean UP Scanner Error MessagesCOMM.ERROR Connection FailDisconnected Machine Error Press Stop KEYDocument JAM No RESPONSE/BUSYNot Registered Printer FaultCheck Paper If You Are Having Difficulty with Your Fax Machine Scanner ErrorPrinting or Receiving Faxes Phone Line or Connections Vertical Black Lines When ReceivingHandling Incoming Calls Sending FaxesFor Customer Service Index PBX Sort Multi-Function Link option for FAX 1170 and FAX Speciﬁcations Packing Shipping the Fax Machine Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web