Visioneer 1170, 1270, 1770, 1780 owner manual For Customer Service

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80	C H A P T E R E L E V E N

See

Easy Receive

p. 36

Fax Machine “Hears” Voice as CNG Tone

If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF.

Transmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call your Telephone Company to check your phone line.

Custom Features on a Single Line

If you have Call Waiting, Caller ID, Ring Master, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem sending or receiving fax data.

For Customer Service
USA:	1-800-284-4329	(voice)
	1-908-575-8790	(fax)
From within Canada:	1-800-853-6660	(voice)
	1-514-685-4898	(fax)
From within Montreal:	1 514-685-6464	(voice)

To Order Brother Accessories

If you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.

USA:	1-888-879-3232	(voice)
	1-800-947-1445	(fax)
From within Canada:	1-800-668-2768	(voice)

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Contents FAX 1170 FAX 1270 MFC 1770 MFC If You Need to Call Customer Service Brother on the World Wide Web For Customer ServiceFax-Back System Brother Bulletin BoardFor USA and Canada Ordering Accessories and Supplies DescriptionTable of Contents Inserting spaces Printing a Fax in Memory Vii Viii Using This Manual Test Sheet Procedures for USA onlyFinding Information About Fax Machines Fax Tones and HandshakeECM Error Correction Mode FAX 1170 Control Panel Overview 1170FAX 1270 Control Panel Overview 1270MFC 1770/1780 Control Panel Overview MFCAssembly and Connections Packing List Make sure you have the following itemsAssembly Choosing a LocationAttach the document support Install the printing cartridge Attach recording paper supportInstall recording paper Connect the power cord Connect the handsetRoll Over Phone Lines Connect the telephone lineSpecial Line Considerations Two-Line Phone SystemConverting Telephone Wall Outlets Multi-Line Connections PBX See Easy ReceiveCustom Features on Your Phone Line Connecting an External Telephone Answering Device TADSequence Connections Connecting an External Telephone Outgoing Message OGMFax Settings Setting Dialing Mode Tone/PulseSetting Date and Time Setting Station ID Entering TextMaking corrections Special characters and symbolsInserting spaces Repeating lettersStoring One Touch Dial Numbers One Touch Dialing FAX or F/T or TEL 987 65SPEED-DIAL? # Storing Speed Dial NumbersSpeed Dialing Enter & SETSetting Groups for Broadcasting Setup Groupgo Enter & SETChanging One Touch Speed Dial Numbers Setting Beeper Level Memory StorageName Enter & SET Function Mode User-Friendly ProgrammingAlternating Displays Function Selection TableFAX NO. & Start Copy Press Copy Cancel JOB More Info Interrupt A P T E R F O U R Sending Faxes Before you beginContrast Setting Manual TransmissionAutomatic Transmission Select Answer ModeReceiving Faxes Manual and Automatic Fax RedialCurrent Answer Mode Easy ReceiveFAX/TEL Manual FAX only TAD Setting Ring DelaySetting F/T Ring Time Ring Timexx SECSpeaker Volume Setting the Handset VolumeSmoothing Ring VolumeSetting Recording Paper Size RCD PaperReduction Printing a Reduced Incoming DocumentDialing Options Manual DialingOne Touch Dialing HoldPause Tone/Pulse Searching Telephone IndexA P T E R S I Daily Timer Quick Scan Fax TransmissionMemory 100% Enter FAX no Delayed TransmissionInterrupting Timer and Poll Waiting Insert DocumentCancel JOB Canceling a Delayed FaxOverseas Mode Overseas ModeTo Create a Custom Comment Error Re-TransmissionComposing Electronic Cover Comment OFF Please Call Urgent ConfidentialCoverpageoff Coverpageon Always Send CoverTemporary Cover Comment OFF Please Call Urgent Confidential User DefinedPrinting a Cover Call ReservationCall Reserveon Call Reserveoff Call Backoff Call Backon Print Call Back MessageNext-Fax Reservation NEXT-FAX ReservdMultiple Resolution Transmission For F/T Fax/Tel Mode OnlyOperation from Extension Telephone ACT.CODE*51 Distinctive RingRemote ACT.ON DEACT.CODE#51SET Mode Pick UP to SETCaller ID Pollingoff Setup to Poll Another FaxPolling Enter FAX no Press Start KEYSetup to Be Polled Poll Waiting Delayed PollingCopy Functions Multiple CopiesReducing and Enlarging Copies FAX Storageoff Select & SET Setting Fax StorageRemote Fax Options Erase ALL FAX? 1.YES 2.NOPAG# Enter Paging/Fax ForwardingPaging Programming Paging NumberFAX FWD Changing Remote Retrieval Access CodeRemote Retrieval FWD# Enter & SETUsing Remote Retrieval Access Code Remote CommandsRetrieving Memory Status List and Fax Messages Changing Fax Forwarding Number Fax Machine Activity ACT.REPORTALL Dial Transmission Verification Xmit Report To print a reportActivity Report Interval ACT.RPT.OFFStandard Telephone FCC Notices International Energy Star Compliance Statement A P T E R T E NFederal Comission Compliance Notice For USA Only Industry Canada Compliance Statement For Canada OnlyImportant Safety Instructions Do not use this product near waterVoice Compilation and Publication Notice TrademarksTroubleshooting COMM.ERROR Error MessagesClean UP Scanner Connection FailDocument JAM Machine Error Press Stop KEYDisconnected No RESPONSE/BUSYPrinter Fault Not RegisteredCheck Paper Scanner Error If You Are Having Difficulty with Your Fax MachinePrinting or Receiving Faxes Vertical Black Lines When Receiving Phone Line or ConnectionsSending Faxes Handling Incoming CallsFor Customer Service Index PBX Sort Multi-Function Link option for FAX 1170 and FAX Speciﬁcations Packing Shipping the Fax Machine Remote Retrieval Access Card Changing Remote Retrieval Access Code Visit us on the World Wide Web