Visioneer 9020 manual If the Scanner is not Properly Connected

Page 16

12VISIONEER 9020 USB SCANNER INSTALLATION GUIDE

IF THE SCANNER IS NOT PROPERLY CONNECTED

If the scanner icon on the Windows taskbar has a red “X” through it, the scanner is not properly connected.

Check for one of these possible problems:

•Is a cable loose or not plugged in securely? Inspect all cable connections. Make sure all the cables are plugged in securely.

•Is the scanner’s power light on? If the light does not come on, plug the power adapter into another electrical outlet.

•Is the scanner’s locking tab in the locked position? Slide the locking tab to the unlocked position. If you tried to scan with the scanner locked, you must restart your computer after unlocking the scanner.

•Did you restart the computer after installing the software? If you didn’t restart the computer, it may not have loaded all of the software ﬁles. Try restarting your computer.

Please see the Readme ﬁle in the PaperPort directory on your computer’s hard drive. The Readme ﬁle contains additional information that may help you diagnose problems connecting the scanner. Also see “Troubleshooting” on page 57 for more information.

Note: The scanning lamp under the scanner’s glass needs to warm up before you can scan. A status message lets you know when the lamp is ready. The lamp then remains ready so you don’t have to wait each time you want to scan. To conserve electricity and prolong the life of the scanner, you can set the length of time for the lamp to remain lit before powering down. See “Setting Preferences” on page 31.

Image 16

Contents Visioneer USB Scanner Installation Guide P Y R I G H T I N F O R M a T I O N B L E O F C O N T E N T S Cleaning the Scanner Glass How to Uninstall Your Scanner Welcome WHAT’S in the BOXVisioneer 9020 USB Scanner Visioneer 9020 USB Scanner What YOU Need Installing To install the PaperPort softwareSelect Install ScanSoft PaperPort Connecting the Scanner USB Status light Click Yes, I want to restart my computer now Getting the Paperport Software USER’S GuideChecking OUT Your Scanner To check the status of the scannerIf the Scanner is not Properly Connected To connect the scanner Three Ways to Scan Paper Items Scan with the Scanner ButtonsScan from the Screen Scan from the PaperPort Software or Other Twain SoftwareScanning Paper Items with the Onetouch Buttons To scan by pressing a OneTouch button on the scannerButton Function Preconﬁgured Settings About the Onetouch ButtonsScanning Paper Items from the Button Panel on the Screen To scan from the screenBrief Explanation Scanning 35MM Slides and NegativesTo position a 35mm slide or negative for scanning Calibration slot To scan a 35mm slide or negative Scanning 35MM Slides and Negatives Configuring the Scanner About the Configuration Dialog BOX To display the Conﬁguration dialog box from the Button PanelClick this Getting Help Selecting NEW Options for the Buttons To select new options for a scanner buttonAdjusting Scan Settings and page Settings Creating NEW ConfigurationsTo adjust the scan settings and page settings Visioneer 9020 USB Scanner Installation Guide Configuring the Scanner Visioneer 9020 USB Scanner Installation Guide Setting Preferences To set preferencesVisioneer 9020 USB Scanner Installation Guide Scanner icon To set up the PaperPort software with the scanner Scanning from the Paperport SoftwareScanning AN Item with the Twain Button To scan an itemClick AutoScan to scan with your preset scan choices To scan manually To scan automatically Click AutoScan Getting Help with the Paperport Software Adjusting the Settings on the Scan Manager PRO To adjust a settingSaving a NEW Profile To save a new proﬁleVisioneer 9020 USB Scanner Installation Guide Adjusting the Resolution and Sharpness To adjust the resolution and sharpness Adjusting the Brightness and ContrastTo adjust the brightness and contrast Adjusting GAMMA, SATURATION, and Color HUE To use the Sampler buttonsTo adjust the color settings Adjusting Output Size To Auto Trim an item Click Auto Trim To manually set the output size for an item Area you selected to scan To save a custom size setting Saving a Custom SizeZooming in and OUT Scan Info BOXTo enlarge and reduce the preview image To set the Scan Manager Pro preferences Adjusting the Settings on the Scan Manager PRO Getting Help with the Scan Manager PRO To see the Scan Manager Pro help informationTroubleshooting Problem The scanner won’t scan. What’s wrong?Cleaning the Scanner Glass Problem How do I uninstall PaperPort?HOW to Uninstall Your Scanner Uninstalling the Visioneer Onetouch SoftwareFor Windows 2000 and XP HOW to Uninstall Your Scanner Uninstalling the Paperport Software Contacting Visioneer America Technical Support Support Country TelephoneVisioneer Photoport 9020 USB Scanner Specifications Visioneer 9020 USB Scanner Installation Guide D E Page Index