Visioneer 9020 manual Contacting Visioneer America Technical Support

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CONTACTING VISIONEER AMERICA TECHNICAL SUPPORT

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9.For Windows XP, click Finish.

10.Close the Remove Programs From Your Computer window. Close the Control Panel.

11.Restart your computer.

CONTACTING VISIONEER AMERICA TECHNICAL SUPPORT

Visioneer provides technical support to all registered users in English and French. Please see the chart below for contact telephone numbers.

For Latin America, call our U.S. Technical Support (1-541-884-5548).

Visioneer offre un l’assistance technique à tous les utilisateurs enregistrés en anglais et français.

Pour l’assistance technique en français, veuillez appeler le numéro suivant (1-416-640-7256).

Visioneer brinda apoyo técnico, a todos los usuarios registrados, en inglés y francés. Consulte el cuadro, más abajo, para obtener el número de teléfono correspondiente a su país.

Usuarios en Latinoamérica, sírvanse llamar al teléfono de apoyo técnico en los EE.UU (1-541-884-5548).

Support by Telephone in the US	(541) 884-5548
(8:00 am - 5:00 pm Paciﬁc Time, Monday-Friday)
Long distance charges may apply

Support by Telephone in Canada	(416) 640-7256
(8:00 am - 5:00 pm Paciﬁc Time, Monday-Friday)
Long distance charges may apply

Free Support on the Web	www.visioneer.com

Free 24-hour Automated Expert System	(888) 887-0092
	(Toll Free)

Support by Fax	(541) 884-8474

Express Telephone Support	(900) 776-5724
(8:00 am - 5:00 pm Paciﬁc Time, Monday-Friday)	(Nominal per-minute fee)

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Contents Visioneer USB Scanner Installation Guide P Y R I G H T I N F O R M a T I O N B L E O F C O N T E N T S Cleaning the Scanner Glass How to Uninstall Your Scanner WHAT’S in the BOX WelcomeVisioneer 9020 USB Scanner Visioneer 9020 USB Scanner What YOU Need To install the PaperPort software InstallingSelect Install ScanSoft PaperPort Connecting the Scanner USB Status light Getting the Paperport Software USER’S Guide Click Yes, I want to restart my computer nowTo check the status of the scanner Checking OUT Your ScannerIf the Scanner is not Properly Connected To connect the scanner Scan from the PaperPort Software or Other Twain Software Three Ways to Scan Paper ItemsScan with the Scanner Buttons Scan from the ScreenTo scan by pressing a OneTouch button on the scanner Scanning Paper Items with the Onetouch ButtonsAbout the Onetouch Buttons Button Function Preconﬁgured SettingsTo scan from the screen Scanning Paper Items from the Button Panel on the ScreenBrief Explanation Scanning 35MM Slides and NegativesTo position a 35mm slide or negative for scanning Calibration slot To scan a 35mm slide or negative Scanning 35MM Slides and Negatives Configuring the Scanner To display the Conﬁguration dialog box from the Button Panel About the Configuration Dialog BOXClick this Getting Help To select new options for a scanner button Selecting NEW Options for the ButtonsAdjusting Scan Settings and page Settings Creating NEW ConfigurationsTo adjust the scan settings and page settings Visioneer 9020 USB Scanner Installation Guide Configuring the Scanner Visioneer 9020 USB Scanner Installation Guide To set preferences Setting PreferencesVisioneer 9020 USB Scanner Installation Guide Scanner icon Scanning from the Paperport Software To set up the PaperPort software with the scannerTo scan an item Scanning AN Item with the Twain ButtonClick AutoScan to scan with your preset scan choices To scan manually To scan automatically Click AutoScan Getting Help with the Paperport Software To adjust a setting Adjusting the Settings on the Scan Manager PROTo save a new proﬁle Saving a NEW ProfileVisioneer 9020 USB Scanner Installation Guide Adjusting the Resolution and Sharpness Adjusting the Brightness and Contrast To adjust the resolution and sharpnessTo adjust the brightness and contrast To use the Sampler buttons Adjusting GAMMA, SATURATION, and Color HUETo adjust the color settings Adjusting Output Size To Auto Trim an item Click Auto Trim To manually set the output size for an item Area you selected to scan Saving a Custom Size To save a custom size settingZooming in and OUT Scan Info BOXTo enlarge and reduce the preview image To set the Scan Manager Pro preferences Adjusting the Settings on the Scan Manager PRO To see the Scan Manager Pro help information Getting Help with the Scan Manager PROProblem The scanner won’t scan. What’s wrong? TroubleshootingProblem How do I uninstall PaperPort? Cleaning the Scanner GlassUninstalling the Visioneer Onetouch Software HOW to Uninstall Your Scanner For Windows 2000 and XP HOW to Uninstall Your Scanner Uninstalling the Paperport Software Contacting Visioneer America Technical Support Country Telephone SupportVisioneer Photoport 9020 USB Scanner Specifications Visioneer 9020 USB Scanner Installation Guide D E Page Index