Visioneer XP 450 manual Troubleshooting

Page 122

TROUBLESHOOTING 117

Problem: During installation I got the error message: PaperPort Installation is not complete. What do I do?

The installation procedure was not successful. You need to reinstall the PaperPort software.

Problem: With AutoCrop to Original selected, sometimes I get blank pages, or pages with lines. What’s wrong?

The pages were probably scanned in crooked, or skewed. To use AutoCrop to Original, the pages must be scanned in straight. Adjust the paper guides on the scanner so pages feed in straight.

Problem: I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. What do I do?

Close any other active applications so that additional memory is available. If you click Continue, PaperPort moves the file to the PaperPort data directory and renames the file with the prefix “bad”. This allows you to recover the file later.

To recover the file, you can import it into PaperPort by using the Import command in the File menu.

Problem: The installation will not complete successfully. If installation finishes, the scanner’s OneTouch 4.0 options do not seem to work properly. What do I do?

A likely cause is that some driver programs are already installed on your computer for another scanner. They are interfering with the installation and OneTouch options, and you need to remove those other drivers and re-install your Visioneer Strobe XP 450 scanner. Please see the documentation that you received with the other scanner for the steps to remove its driver programs. You can also use the basic steps in the section “How to Uninstall Your Scanner” on page 119, but in Step 3, instead of uninstalling OneTouch 4.0, uninstall the other scanner’s driver programs. After uninstalling the other scanner’s driver programs, uninstall OneTouch 4.0 using the steps on page 119, then reinstall it using the steps on page 7.

Image 122

Contents Visioneer Strobe XP 450 Scanner Users Guide Visioneer Strobe XP 450 Scanner User’s Guide P Y R I G H T I N F O R M a T I O N B L E O F C O N T E N T S Scanning with the Twain Interface from PaperPort Welcome WHAT’S in the BOXVisioneer Strobe XP 450 Scanner An IBM-compatible Pentium PC, or AMD equivalent with What YOU NeedDocumentation VGA or Svga MonitorInstallation Before YOU BeginAssemble the Scanner To assemble the scannerVisioneer Strobe XP 450 Scanner USER’S Guide Install the Software To install the softwareClick Install Now Select Remind me in 7 days and click OK Visioneer Strobe XP 450 Scanner USER’S Guide Select the option you want Visioneer Strobe XP 450 Scanner USER’S Guide Install the Software Connect the Power Supply To connect your Visioneer Strobe XP 450 scannerConnect the USB Cable and Turn on the Power Visioneer Strobe XP 450 Scanner USER’S Guide Connect the USB Cable and Turn on the Power Visioneer Strobe XP 450 Scanner USER’S Guide To install the additional applications Additional Applications for Your ScannerVisioneer Strobe XP 450 Scanner USER’S Guide To view and save the User Guides Register Your Scanner and Check for Updates To register your scannerScanning Load and Scan Documents Cancel button Pause button Check the Scan Settings Before Scanning Load and Scan Documents Scan from the Onetouch Panel Onetouch Properties Window Visioneer Strobe XP 450 Scanner USER’S Guide Color. Black and White. Grayscale Configure Visioneer Strobe XP 450 Scanner USER’S Guide Selecting NEW Scan Settings for the Scan Button To select new settingsVisioneer Strobe XP 450 Scanner USER’S Guide Setting Destination Application Properties PaperPort Properties Text Documents Properties Visioneer Strobe XP 450 Scanner USER’S Guide Image Documents Properties Storage Properties Click the Storage Layout options you want Email Properties Selecting NEW Scan Settings for the Scan Button Selecting Format Options Text Formats To select a file type for the text format Selecting NEW Scan Settings for the Scan Button Selecting Options for the Scan Button To select optionsSelecting NEW Scan Settings for the Scan Button Visioneer Strobe XP 450 Scanner USER’S Guide Selecting NEW Scan Settings for the Scan Button Creating a NEW Scan Configuration To create a new configurationSelecting NEW Scan Settings for the Scan Button Visioneer Strobe XP 450 Scanner USER’S Guide Click the Page Settings tab to select page settings Original Image Click the Advanced Settings tab Device Settings TAB Selecting NEW Scan Settings for the Scan Button Storage Options TAB Archive Setting up multiple folders for transfer to storage Select Transfer to Storage Click the New button Selecting NEW Scan Settings for the Scan Button Scan to multiple storage folders Selecting NEW Scan Settings for the Scan Button Editing or Deleting Scan Configurations To edit or delete a scan configurationSelecting NEW Scan Settings for the Scan Button Configuring Before Scanning To configure before scanningSelecting NEW Scan Settings for the Scan Button To scan with OCR To select OCR settingsScanning with Optical Character Recognition OCR Choose OCR optionsSelecting NEW Scan Settings for the Scan Button Scan and Burn to a CD To scan and burn to a CDSelecting NEW Scan Settings for the Scan Button Visioneer Strobe XP 450 Scanner USER’S Guide Scanning with Event Forwarding To scan with event forwardingVisioneer Strobe XP 450 Scanner USER’S Guide To scan and create an Html web Visioneer Strobe XP 450 Scanner USER’S Guide Transferring Scanned Documents to Storage To transfer documents to storageVisioneer Strobe XP 450 Scanner USER’S Guide Your scanned documents will be stored at this location To Transfer Documents to a Server or Mapped Drive Select a mapped drive or server as indicated by the icon Checking the Hardware and Setting the Lamp Power Save Mode Selecting NEW Scan Settings for the Scan Button Visioneer Strobe XP 450 Scanner USER’S Guide Scanning with the Twain Interface from PaperPort Getting Help with the Paperport SoftwareAccessing the Twain Interface from Paperport To access the Twain interface from PaperPortScan pane Visioneer Strobe XP 450 Scanner USER’S Guide Scanning with the Twain Interface Visioneer Strobe XP 450 Scanner USER’S Guide Scanned item with the red filtered out Visioneer Strobe XP 450 Scanner USER’S Guide Scanning with the Twain Interface Display the Device Configuration Setting UP Paperport to Work with Your Scanner To setupPaperPort Click Yes recommended then click NextSetting UP Paperport to Work with Your Scanner Visioneer Strobe XP 450 Scanner USER’S Guide Setting UP Paperport to Work with Your Scanner To scan using WIA from Microsoft Paint Scanning with the WIA InterfaceFrom the File menu choose From Scanner or Camera Visioneer Strobe XP 450 Scanner USER’S Guide Fine Tuning Your Scans To select the scanner settings before you scanVisioneer Strobe XP 450 Scanner USER’S Guide Scanning with the Isis Interface Visioneer Strobe XP 450 Scanner USER’S Guide Adjusting the Isis Scan Settings To adjust the Custom Document settings Adjusting the Isis Scan Settings Visioneer Strobe XP 450 Scanner USER’S Guide Cleaning the Automatic Document Feeder To clean the ADFClearing Paper Jams To clear a paper jamReplacing the ADF PAD Assembly To replace the ADF Pad assemblyTroubleshooting Problem The scanner won’t scan. What’s wrong?Troubleshooting Status Light Troubleshooting Codes Problem Description SolutionDouble-click the Add or Remove Programs icon HOW to Uninstall Your ScannerUninstalling the Paperport Software Unplug the scanner USB cable from the scannerTo Install Another Driver Unplug the scanner USB cableScanner dimensions Optical resolutionADF specifications WeightVisioneer Strobe XP 450 Scanner Parts List Part NameD E Index Index Index Visioneer

Related manuals

Manual 64 pages 38.36 Kb