Visioneer OneTouch 58XX manual Installation Troubleshooting

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INSTALLATION TROUBLESHOOTING

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INSTALLATION TROUBLESHOOTING

After I installed PaperPort, I got a blue screen and a Profiling Display error message. Why is this happening? PaperPort installs a driver for scanning and printing. Sometimes a conflict occurs between the PaperPort driver and another driver you may have on your computer. To resolve the conflict, remove the PaperPort driver from your SYSTEM.INI file and restart your computer. If the computer starts properly, that is a good sign that the conflict occurred.

You can also change your video driver to SVGA and reboot with our driver in the SYSTEM.INI file. This will help you tell if the video driver conflicts with the PaperPort driver.

Note: Windows stores the SYSTEM.INI file in the Windows directory.

During installation I got the error message: PaperPort Installation is not complete. What do I do? The installation procedure was not successful. You need to reinstall the PaperPort software.

I got the error message: PaperPort cannot allocate enough memory to perform internal critical operations. What do I do? You should close any other active applications so that additional memory is available. If you click continue, PaperPort moves the file to the PaperPort data directory and renames the file with the prefix “bad.” This allows you to recover the file later.

To recover the file, you can import it into PaperPort by using the Import command in the File menu.

How do I uninstall PaperPort? You can uninstall PaperPort in the Windows Control Panel. To display the Control Panel, choose Settings from the Start menu, then choose Control Panel. Double-click Add/Remove Programs. Use the Install/Uninstall tab to remove ScanSoft PaperPort from your hard disk. The uninstall does not delete your scanned items, and they remain in the PaperPort Data folder.

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Contents Visioneer OneTouch 58XX Scanner Installation Guide P Y R I G H T I N F O R M a T I O N Table of Contents Scanning an Item Using the Twain Button WHAT’S in the BOX WelcomeVisioneer Onetouch 58XX Scanner To use the scanner and software, you need the following What YOU NeedTo install the scanner software Installing the Scanner SoftwareConnecting the Scanner To connect your Visioneer OneTouch 58XX scanner To check the status of the scanner Checking OUT Your ScannerIf the Scanner is not Properly Connected To connect the scanner Scan from the PaperPort software or other Twain software Three Ways to ScanScan with the scanner buttons Scan from the screenTo scan by pressing a button on the scanner Scanning by Pressing the Onetouch ButtonsTo scan from the screen Scanning from the Button Panel on the ScreenButton Preconfigured Settings About the Configuration Dialog BOXAbout the Onetouch Buttons To display the Configuration dialog box About the Onetouch Buttons Selecting NEW Options for the Buttons Getting Help in the Configuration Dialog BOXTo select new options for a scanner button Creating NEW Configurations Adjusting Scan Settings and page SettingsTo adjust the scan settings and page settings About the Onetouch Buttons Visioneer Onetouch 58XX Scanner Installation Guide About the Onetouch Buttons To set preferences Setting PreferencesAbout the Onetouch Buttons Visioneer Onetouch 58XX Scanner Installation Guide Setting UP the Scanner To set up the scannerScanning from the Paperport Software To scan an item Scanning AN Item Using the Twain ButtonScanning from the Paper Port Software Visioneer Onetouch 58XX Scanner Installation Guide Adjusting Scanner Settings Scan Page For Default Setting To Scan Description Selecting a Predefined Scanner SettingSelecting Scan Configuration Options To create a new scanner setting Customizing a Scanner SettingTo adjust brightness and contrast Adjusting the Brightness and ContrastTo select the area you want to scan Selecting the Area of the Item YOU Want to ScanInstallation Troubleshooting Contacting Visioneer for Technical Support Cleaning the Scanner GlassOperating temperature Scanning resolutionScanner dimensions WeightFor Windows 2000 & XP HOW to Uninstall Your ScannerFor Windows 98, 98 SE, & ME users For Windows 98, 98 SE, & ME Uninstalling Your Paperport SoftwareFor Windows 2000 & XP