7.Operation Check
After the MasterSwitch™ is installed and set up:
1.Confirm that the network connection status (Link and Status) LEDs are on (lit).
2.Confirm that all eight of the receptacle status LEDs are on (lit).
8.Troubleshooting
P r o b le m |
| P o s s ib le C a u s e | S o lu tio n |
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|
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N o p o w e r f ro m a n y | B lo w n M a s te rS w it ch ™ c irc u it | R e s e t c irc u it b r e a ke r, o r | ||
r e c e p t a c le . |
| b r e a k e r o r n o in p u t p o w e r . | c o r re ct in p u t p o w e r p ro b le m . | |
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|
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N e t w o rk c o n n e c t io n L E D s | C o n n e ct io n to n e tw o rk is | M a ke su re n e tw o r k c a b le is | ||
d o n o t c o m e | o n . | f a u lty . | s e c u r e ly co n n e c t e d | to th e |
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|
| M a st e rS w itc h ™ a n d | n e t w o rk . |
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C ir c u it b r e a k e r | A m p s d ra w n b y lo a d | L im it lo a d e q u ip m e n t t o t h o se | ||
c o n t in u o u s l y | o r f r e q u e n t ly | e q u ip m e n t e x ce e d s 1 5 - a m p | d e v ice s w h ic h t o g e th e r d r a w | |
t r ip s . |
| m a xim u m . | le s s th a n 1 5 a m p s . |
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Table 2: Troubleshooting
9. Service
If the MasterSwitch™ requires service:
1. Check the MasterSwitch™ using the troubleshooting chart in section 6 before calling for service.
2.Note the model number of the MasterSwitch™ , the serial number, and the date purchased. See the back cover of this manual for the correct telephone number and call customer service. A technician will ask you to describe the problem and help solve it over the phone, if possible, or will give you an RMA#. If customer service is not available in your area, call the dealer that sold the MasterSwitch™ . If it is under warranty, repairs are free. If not, there will be a charge for repair.
3. It is important to pack the MasterSwitch™ properly to avoid damage in transit. If possible, use the original packing materials. Damage sustained in transit is not covered under warranty.
4.Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).
5.Mark the RMA# on the outside of the package. The factory cannot accept any package without this marking.
6. Return the MasterSwitch™ by insured, prepaid carrier to the address given by the technician.
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