Altinex MX2436RM Altinex Policy, Limited Warranty, Return Policy, Contact Information, Switchers

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ALTINEX POLICY

SWITCHERS

ALTINEX POLICY

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11.1 LIMITED WARRANTY

ALTINEX warrants that its products and cables are free from defects in materials under normal use and service. This warranty is limited to repairing at company’s factory any part or parts of the product, which upon company’s examination shall disclose to be, thus defective. Products considered defective should be returned to company with transportation charges pre-paid within 2 years (90 days for cables) from date of shipment to the purchaser. The warranty is expressly instead of all other warranties expressed or implied. ALTINEX neither assumes nor authorizes any other person to assume for it any other liability in connection with the sale of the products. This warranty shall not apply to any product that shall have been repaired or altered outside of company’s factory in any way so as, in its judgment, to affect its stability or reliability, or that has been subject to misuse, negligence or accident.

11.2 RETURN POLICY

It is very important to ALTINEX that you receive the products that you have ordered and that this product fulfills your need. In the unlikely event, that an ALTINEX product needs to be returned please follow the policies below:

Altinex will accept product returns for a period of 30 days from authorized ALTINEX dealers. Products should be returned in an unopened package.

If a product has been opened, the restocking fees will apply. For the restocking fee amount, please contact an ALTINEX Sales Representative.

If the product is in your possession for more than 30 days, the restocking fees will apply.

ALTINEX will not accept any returns on cables or custom products.

If your product is in warranty and needs service, contact the ALTINEX Sales Department for an RMA (Return Material Authorization). Products returned without an RMA number may experience a delay in service.

If your product is out of warranty and needs service, contact the ALTINEX Sales Department for an RMA (Return Material Authorization). Products returned without an RMA number may experience a delay in service. The service charges will be quoted to you before the actual repairs are done.

11.3 CONTACT INFORMATION

ALTINEX, Inc.

 

Tel:

714-990-2300

Toll Free:

1-800-ALTINEX

Fax:

714-990-3303

E-mail:

solutions@altinex.com

Web:

www.altinex.com

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Contents SWITCHERS 6-IN, 1-OUT COMPOSITE VIDEO AUDIO SWITCHER USER’S GUIDEMX2436RM Page TABLE OF CONTENTS1.4 CLEANING PRECAUTIONS / SAFETY WARNINGS1.2 SAFETY GUIDELINES FOR THE RACK- MOUNTING OF THE MX2436RM 1.3 INSTALLATIONAudio TECHNICAL SPECIFICATIONABOUT YOUR MX2436RM MX2436RMDESCRIPTION OF MX2436RM 4.9. RESET MODE 4.4. AUTO SWITCH MODE4.6 AUDIO VOLUME CONTROL 4.7. VERTICAL INTERVAL SWITCHING MODEAPPLICATION DIAGRAM INSTALLING YOUR MX2436RM OPERATION7.1 CONTROL PANEL 7.2 RS-232 CONTROL OF THE SWITCHER PIN NoPIN Designation 1. # SW n1 n2 n3 n4 n5 n6 - Video Switch Input 1. Square brackets ““ & “” are part of the command2. Use uppercase letters for all commands 7.2.2 PROGRAMMING COMMANDS5. # SA n - Audio Breakaway 2. # SW n1 n2 n3 n4 n5 n6 - Audio Switch Input3. #RF - Factory Reset 4. #RO - Operation Reset8. 0I# - Change Identification Number 9. #CA n1 n2 - Audio Gain Control Save Settings10. #CA n1 n2 - Video Equalization Save Settings 6. #Bn - Beep ON/OFF4. #RO - Operation Reset 5. # SA n - Audio Breakaway ACCESSORIES7.2.3 SUMMARY OF COMMANDS 2. # SW n1 n2 n3 n4 n5 n6 - Audio Switch Input 3. #RF - Factory ResetTROUBLESHOOTING GUIDE FREQUENTLY ASKED QUESTIONS11.3 CONTACT INFORMATION 11.1 LIMITED WARRANTYALTINEX POLICY 11.2 RETURN POLICY
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