Altinex MX2414RM, MX2416RM Altinex Policy, Limited Warranty, Return Policy, Contact Information

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SWITCHERS

2.SYNC is less than 1.0 V and more than 0.3 V.

∙Please use the appropriate input voltage

110VAC or 220 VAC.

∙Please make sure that the proper quality of cables is used. We recommended Altinex made cables for the best results.

∙If a problem shows up after continuous usage at higher voltage, higher temperature, higher humidity, or at other extreme environmental conditions, please correct the problem.

∙Please reset the unit by pressing the RESET key for more than 2 seconds, if a problem exists with the switcher.

∙Make sure that all channels (inputs) are ON (i.e. RED LED is OFF next to the STAND BY key).

∙If you are using any control software or hardware to control the MX2416RM, then first verify operation of the unit using MX Control software

available from the Altinex web-site: www.altinex.com. Make sure that all cables are made according to manual, where the RX pin of the MX2416RM is connected to the TX pin of the computer.

∙If you are controlling the unit by the RS-232 command, make sure there is a minimum delay of 100 milliseconds before sending a next command.

∙If you have multiple MX2416RM Switchers connected in Master-Slave mode or Loop-Control mode, please make sure to have a connection of RS-232 port connected according to the manual.

ALTINEX POLICY

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11.1 LIMITED WARRANTY

Altinex warrants that its products and cables are free from defects in materials under normal use and service. This warranty is limited to repairing at company’s factory any part or parts of the product, which upon company’s examination shall disclose to be, thus defective. Products considered defective should be returned to company with transportation charges pre-paid within 2 years (90 days for cables) from date of shipment to the purchaser. The warranty is expressly instead of all

other warranties expressed or implied. Altinex neither assumes nor authorizes any other person to assume for it any other liability in connection with the sale of the products. This warranty shall not apply to any product that shall have been repaired or altered outside of company’s factory in any way so as, in its judgment, to affect its stability or reliability, or that has been subject to misuse, negligence or accident.

11.2 RETURN POLICY

It is very important that you receive products that you have ordered and that this product fulfills your need. In the unlikely event that an Altinex product needs to be returned please follow the policies below:

Altinex will accept product returns for a period of 30 days from authorized Altinex dealers. Products should be returned in an unopened package.

If a product has been opened, the restocking fees will apply. For the restocking fee amount, please contact an Altinex Sales Representative.

If the product is in your possession for more than 30 days, the restocking fees will apply.

Altinex will not accept any returns on cables or custom products.

If your product is in warranty and needs service, contact the Altinex Sales Department for an RMA (Return Material Authorization). Products returned without an RMA number may experience a delay in service.

If your product is out of warranty and needs service, contact the Altinex Sales Department for an RMA (Return Material Authorization). Products returned without an RMA number may experience a delay in service. The service charges will be quoted to you before the actual repairs are done.

11.3 CONTACT INFORMATION

Sales Department

Phone:714-990-2300

Fax:714-990-3303

Accounting Department

Phone:714-990-6088

Fax:714-990-5778

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Contents MX2416RM/MX2414RM Table of Contents IntroductionPrecautions / Safety Warnings About Your Switcher Technical Specifications MX2416RM/MX2414RM GeneralDescription of MX2416RM Select Input Auto Switch Mode ButtonReset Button Stand by / ALL Channels OFF ButtonPower Supply Application DiagramPower UP Default SET BI-DIRECTIONAL SwitchingCONGRATULATIONS! YOU are Done Installing Your SwitcherOperation RS-232 Protocol VernContact Closure ONE Wire Analog Control MASTER-SLAVE ConfigurationMaster-Slave Analog Switch Voltage Connection MX2416RM 9-pin DMX2416RM Loop Loop Control with RS-232 CommandManual Loop Control Accessories MX2416RM Frequently Asked QuestionsTroubleshooting Guide Return Policy Limited WarrantyAltinex Policy Contact Information

MX2414RM, MX2416RM specifications

The Altinex MX2416RM and MX2414RM are advanced, multi-input, and multi-output audio-video switchers designed to meet the demands of modern AV environments. These units stand out for their reliability, versatility, and performance, making them suitable for various applications such as conference rooms, auditoriums, and educational institutions.

One of the standout features of the MX2416RM is its ability to handle up to 16 input sources and distribute to multiple outputs seamlessly. This capability allows for great flexibility in selecting and switching between different video and audio sources, enhancing the overall AV experience. Similarly, the MX2414RM, designed to switch up to 14 inputs, maintains high-quality output standards, making it ideal for setups with slightly lesser requirements.

Both models incorporate advanced signal routing technology, ensuring that video signals remain crisp and clear without degradation. They support a wide range of resolutions, including HD, 4K, and other high-definition formats, catering to the needs of modern displays and projectors. With support for various input and output formats, including HDMI, VGA, and component video, these switchers can handle multiple types of AV gear seamlessly.

Another significant characteristic of the MX2416RM and MX2414RM is their user-friendly interface. Both units feature intuitive control options, including front-panel buttons, remote control functionality, and integration capabilities with popular control systems. This ease of use makes it simple for operators to manage input and output selections, making them ideal for any user, regardless of technical skill.

The robust design of these switchers also contributes to their reliability. Built with high-quality components, they are designed to withstand the rigors of daily use in busy environments. The redundant power supply option in these units ensures uninterrupted operation, which is crucial in critical AV settings.

Additionally, both models come equipped with ample diagnostic features, including LED indicators for quick status checks and troubleshooting. The integration of advanced technologies, such as automatic input scaling and seamless switching, enhances the user experience further, providing a smooth transition between sources without any noticeable delay.

In summary, the Altinex MX2416RM and MX2414RM are powerful solutions for anyone looking to manage multiple AV inputs and outputs efficiently. With their extensive features, superior audio and video quality, and user-friendly interfaces, they represent a significant advancement in AV switcher technology, making them invaluable tools in any professional AV setup.
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