Allied Telesis AT-X510-28GPX, AT-X510-52GTX, AT-X510-28GTX, AT-X510-52GPX manual Troubleshooting

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Chapter 6: Troubleshooting

Problem 8: The AT-x510-28GPX or AT-x510-52GPX Switch is not providing power to a PoE device.

Solutions: Try the following:

Review the PD’s documentation to confirm that the device supports Mode A of the IEEE 802.3at standard. Mode A is one of two modes that define the connector pins that deliver the power from the port on the line card to the PD. In Mode A, the power is carried on pins 1, 2, 3, and 6 on the RJ-45 port, the same pins that carry the network traffic. The second mode, Mode B, defines pins 4, 5, 7, and 8 as the power carriers. The AT-x510-28GPX and AT- x510-52GPX Switches do not support Mode B. Most powered devices are designed to accept power by either mode, but some legacy devices may only support one mode. This can be verified by reviewing the device’s documentation or data sheet. Legacy devices that only support Mode B will not work with the switches.

Check that the device’s power requirements do not exceed 30 W. This can be verified by reviewing the device’s documentation or data sheet.

Verify that you are using the appropriate category of twisted-pair cable by referring to Table 3 on page 26.

Use the management software on the switch to determine whether PoE is enabled on the port. The default setting for PoE is enabled.

Use the management software on the switch to determine whether the PoE power setting for the port has been reduced to a value below the power requirements of the device.

Try connecting the device to a different port on the switch.

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Contents Installation Guide for Stand-alone Switches Copyright 2013 Allied Telesis, Inc Electrical Safety and Emissions Standards Translated Safety Statements Contents Page Figures Figures Tables Tables Preface Document Conventions Contacting Allied Telesis Preface Overview ChapterFeatures X510 Models 10/100/1000 Mbps Twisted Pair PortsSFP Slots X510 Series Installation Guide for Stand-alone Switches Overview Front panels of the x510 Series switches are shown Front and Back PanelsAT-x510-28GSX 10/100/1000Base-T and 100/1000Base-FX Back Panel of the AT-x510-28GPX and AT-x510-52GPX Management Panel X510 Series Management PanelSpeed Duplex Mode Wiring Configuration 10/100/1000Base-T Twisted Pair PortsDistance Cable Requirements Port Pinouts Cable Type 10Mbps 100Mbps 1000MbpsPower Over Ethernet PoE StandardsMaximum Power Class Output from a Switch PD Power Range 1000Mbps Cable Type Non PoE PoE+ Port Prioritization Wiring Implementation SFP+ Slots Stacking SFP+ Slots Transceiver Model Cable Type DistanceEco-friendly Button LEDs LEDs for the Twisted Pair PortsLED PoE LEDs for the SFP Slots LEDs for the SFP+ Slots Switch ID LED Switch ID LED Switch ID LEDs in the Low Power Mode USB Port Console Port Power Supplies Overview Beginning the Installation Reviewing Safety Precautions X510 Series Installation Guide for Stand-alone Switches Beginning the Installation X510 Series Installation Guide for Stand-alone Switches Choosing a Site for the Switch Unpacking the Switch Beginning the Installation Installing the Switch on a Table or in an Equipment Rack Installing the Switch on a Table or Desktop Installing the Switch in an Equipment Rack Removing the Rubber FeetAttaching the Equipment Rack Brackets X510 Series Installation Guide for Stand-alone Switches Installing the Switch on a Table or in an Equipment Rack Cabling the Networking Ports Cabling the Twisted Pair Ports X510 Series Installation Guide for Stand-alone Switches Installing SFP and SFP+ Transceivers Installing SFP Modules in the AT-x510-28GSX Switch Cabling the Networking Ports SFP Handle Installing SFP SFP+ Modules Removing the Dust Cover from an SFP or SFP+ Transceiver SFP Handle Powering On the Switch Powering On the Switch Switch Initialization Messages Monitoring Initialization ProcessesSwitch Initialization Messages X510 Series Installation Guide for Stand-alone Switches Configuring the Switch for Stand-alone Operations Starting a Local Management SessionX510 Series Installation Guide for Stand-alone Switches Disabling VCStack No stack id enable Confirming Status VCStack Feature Show interface port1.0.51Status of a Stacking Slot When VCStack is Enabled Port1.0.n Troubleshooting Troubleshooting X510 Series Installation Guide for Stand-alone Switches Troubleshooting Technical Specifications Physical SpecificationsAppendix a Environmental Specifications Power SpecificationsCertifications RJ-45 Twisted Pair Port PinoutsRJ-45 Style Serial Console Port Pinouts RX+ TX+Transmit Data Ground Receive Data Looped to pin Appendix a Technical Specifications

AT-X510-28GPX, AT-X510-28GSX, AT-X510-52GPX, AT-X510-28GTX, AT-X510-52GTX specifications

Allied Telesis has made significant strides in network infrastructure solutions with its AT-X510 series of managed Ethernet switches. The series includes models such as the AT-X510-28GTX, AT-X510-28GPX, AT-X510-52GTX, AT-X510-28GSX, and AT-X510-52GPX. These switches combine performance, flexibility, and ease of management to meet the demands of various networking environments.

One of the standout features of the AT-X510 series is its robust performance capabilities. These switches are equipped with advanced Layer 2 switching functionalities that support a range of protocols and enhance overall network efficiency. With high forwarding capacities, they ensure that data is transmitted quickly, making them ideal for bandwidth-intensive applications such as video conferencing and cloud services.

Another significant advantage of the AT-X510 series is Power over Ethernet (PoE) support, particularly in the GPX and GSX models. This feature allows the switches to deliver power to connected devices like IP cameras, Wi-Fi access points, and VoIP phones without requiring separate power supplies. This consolidates cabling, simplifies installation, and enhances flexibility in device placement.

The AT-X510 switches also incorporate advanced security functionalities like IEEE 802.1X port-based access control, which ensures that only authorized devices can connect to the network. This is particularly critical in environments where data security is a top priority. Additionally, the switches support VLANs (Virtual Local Area Networks), which help isolate network traffic, enhance performance, and provide an additional layer of security.

Management and configuration of the AT-X510 series are streamlined through an intuitive web-based interface and support for SNMP (Simple Network Management Protocol). This simplifies monitoring and troubleshooting, allowing administrators to manage the network efficiently without extensive training.

The hardware design of the AT-X510 series is also worth noting. Built with reliability in mind, these switches come with redundant power supply options, ensuring continued operation during power failures. The fanless design in some models also contributes to quieter operation, making them suitable for office environments.

Overall, the Allied Telesis AT-X510 series, including the AT-X510-28GTX, AT-X510-28GPX, AT-X510-52GTX, AT-X510-28GSX, and AT-X510-52GPX, offers a compelling combination of performance, flexibility, and security. These switches cater to the needs of modern networks, allowing businesses to build efficient, secure, and well-managed network infrastructures.
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