Allied Telesis at-8700xl series switch manual Maintenance and Troubleshooting

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Chapter 6

Maintenance and Troubleshooting

This Chapter

If you are familiar with networking and switch operations, you may be able to diagnose and solve some problems yourself.

This chapter gives tips on how to:

start your switch (see How the Switch Starts Up” on page 74).

avoid problems (see How to Avoid Problems” on page 75).

reconfigure your switch if you accidentally clear the FLASH memory (see What to Do if You Clear FLASH Memory Completely” on page 77).

reset passwords if they are lost (see What to Do if Passwords are Lost” on page 78).

gather information from your switch that support personnel need to provide accurate support tailored to your situation (see “Getting the Most Out of Technical Support” on page 78).

restart the switch at any time with no configuration (see Resetting Switch Defaults” on page 79).

check whether there is a connection between the switch and another routing interface in the network (see Checking Connections Using PING” on page 79).

troubleshoot problems with DHCP IP addresses if the switch is acting as a client or as a server (see Troubleshooting DHCP IP Addresses” on page 81)

examine the route that packets pass between two systems running the IP protocol (see Using Trace Route for IP Traffic” on page 81).

Information gained from the LEDs on the front panel of the switch is described in the AT-8700XL Series Hardware Reference.

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Contents AT-8700XL Series Switch Page Contents Switching Chapter Why Read this User Guide?AT-8700XL Series Switch Documentation Set Where To Find More InformationSwitching Features Features of the AT-8700XL Series SwitchTechnical support Layer 3 and Other Features Management FeaturesIntroduction Page This Chapter Getting Started with the Command Line Interface CLITerminal Communication Parameters Connecting a Terminal or PCAssigning an IP Address LoggingTo change the IP address for an interface, enter the command Setting Routes Choosing a Password Changing a PasswordAliases Using the CommandsSetting System Parameters Getting Command Line HelpLocation of the switch, for example Page Getting Started with the Graphical User Interface GUI Accessing the Switch via the GUI What is the GUI?Browser and PC Setup Http Proxy Servers Start here Establishing a Connection to the SwitchUse this procedure if Option 1 Configuring the Switch before InstallationTo install the switch into the same subnet as the PC Option 2 Installing the Switch into the LANEnable IP Remoteassign Option 3 Connecting to an Installed Switch To create an RSA key pair, use the command Secure AccessSet the UTC offset System Status System StatusConfiguration Menu Using the GUI Navigation and FeaturesUsing Configuration Pages An example of a configuration page with a selection table Editable Fields Ports Graphic Management MenuChanging the Password Diagnostics MenuMonitoring Menu Combining GUI and CLI Configuration Saving Configuration Entered with the GUIConfiguring Multiple Devices Context Sensitive GUI HelpUpgrading the GUI To upgrade the GUITroubleshooting Deleting Temporary Files Accessing the Switch via the GUITraffic Flow Solutions SolutionIP Addresses and Dhcp Time and NTPLoading Software Page User Accounts and Privileges Operating the switchLogin Normal Mode and Security Mode Specific Parameters Storing Files in Flash Memory Remote ManagementExample output from the Show File command Using ScriptsStoring Multiple Scripts Saving the Switch’s ConfigurationFile Naming Conventions Loading and Uploading FilesSPA Loading FilesExample Load a Patch File Using Http Setting Loader DefaultsExample Upload a Configuration File Using Tftp Uploading Files From the SwitchMore information To upload a log fileUpgrading Switch Software To upgrade to a new software release Example Upgrade to a New Software Release UsingFlash To upgrade to a new patch file Example Upgrade to a new patch fileEditor screen layout Using the Built-in EditorSnmp MIBs in the AT-8700XL Series Software Reference Snmp and MIBsFor More About Operations and Facilities Enabling and Disabling Switch Ports Switch PortsPort Trunking Autonegotiation of Port Speed and Duplex ModePacket Storm Protection Port MirroringVirtual Local Area Networks VLANs Creating VLANs Protected VLANs Summary of Vlan tagging rulesVlan Interaction with STPs and Trunk Groups Generic Vlan Registration Protocol Gvrp Quality of ServiceSpanning Tree Protocol STP Spanning Tree and Rapid Spanning Tree Port States IP SwitchingIgmp Snooping Routing Information Protocol RIPEvent TriggersDescription ParametersPage Maintenance and Troubleshooting Switch startup messages How the Switch Starts UpBackup software files Backup configuration script How to Avoid ProblemsWatch for software updates If you accidentally do this, you will need to What to Do if You Clear Flash Memory CompletelyGetting the Most Out of Technical Support What to Do if Passwords are LostChecking Connections Using Ping Resetting Switch DefaultsTelnet Fails Troubleshooting IP ConfigurationsUsing Trace Route for IP Traffic Troubleshooting Dhcp IP AddressesYour switch is acting as a Dhcp client Your switch is acting as a Dhcp server

at-8700xl series switch specifications

Allied Telesis AT-8700XL Series Switches are sophisticated networking devices designed to meet the demanding requirements of modern enterprise environments. These managed Ethernet switches are optimized for reliability, performance, and scalability, making them ideal for various applications, from small businesses to large-scale networks.

One of the standout features of the AT-8700XL series is its robust Layer 2 and Layer 3 capabilities. This versatility allows the switches to perform both basic switching and advanced routing functions, facilitating efficient data traffic management. The series supports a wide range of standard protocols, including VLANs, STP, and RSTP, ensuring smooth and flexible network segmentation.

Another critical characteristic is the series' high-speed connectivity options. With multiple Gigabit Ethernet ports, the AT-8700XL series can handle significant data loads, ensuring seamless communication between connected devices. Furthermore, some models within the series offer 10 Gigabit uplink ports, providing the necessary bandwidth to connect to core networks or high-speed servers.

The AT-8700XL series incorporates advanced Quality of Service (QoS) features that enable network administrators to prioritize traffic effectively. This is particularly crucial for applications sensitive to latency, such as VoIP and video conferencing. By ensuring that time-sensitive data packets are transmitted promptly, the switches help maintain optimal performance across the entire network.

Power over Ethernet (PoE) support is yet another advantage of the AT-8700XL series. This feature allows the switches to deliver power to connected devices, such as IP cameras and wireless access points, via the Ethernet cable. This capability simplifies installations by reducing the need for additional power sources, ultimately saving on costs and improving efficiency.

Security is paramount in any network, and the AT-8700XL series does not disappoint. The switches employ robust security protocols, including Access Control Lists (ACLs), MAC address filtering, and DHCP snooping, to protect against unauthorized access and ensure network integrity.

In summary, Allied Telesis AT-8700XL Series Switches offer a comprehensive solution for various networking needs. With their Layer 2 and Layer 3 capabilities, high-speed connectivity, QoS features, PoE support, and security measures, these switches are well-equipped to enhance network efficiency and reliability, making them an excellent choice for organizations looking to future-proof their infrastructure. The AT-8700XL series exemplifies Allied Telesis's commitment to delivering high-quality networking solutions that cater to the evolving demands of businesses today.