Allied Telesis 2.6.1 manual What to Do if You Clear Flash Memory Completely

Page 111

Maintenance and Troubleshooting

111

What to Do if You Clear FLASH Memory

Completely

DO NOT clear the FLASH memory completely. The software release files are stored in FLASH, and clearing it would leave no software to run the switch.

If you accidentally do this, you will need to:

1.Boot with default configuration.

Reboot the switch from a terminal connected the asynchronous terminal port (not Telnet). Use the install override to run the default configuration (see “How the Switch Starts Up” on page 108).

2.Log in.

Log in to the switch using the default password friend for the manager account.

3.Put current software release on server.

Make sure you have the current software release and patch files on a server connected to the switch by the switch port or Ethernet port. Current software release and patch files are downloaded from the support site at http://www.alliedtelesyn.co.nz/support/ar400.

4.Assign an IP address.

Assign an IP address to the switch interface over which the software files are downloaded (see “Assigning an IP Address” on page 15).

5.Load software files onto switch.

Load the required software and patch onto the switch (see “Loading and Uploading Files” on page 52).

6.Set the install information.

Set the switch to use the software installed (see “Upgrading Switch Software” on page 56).

7.Reconfigure the switch.

If you have a copy of the recent configuration file stored on your network, you can download this onto the switch too. Otherwise you will need to re- enter all configuration.

While FLASH is compacting, do not restart the switch or use any commands that affect the FLASH file subsystem. Do not restart the switch, or create, edit, load, rename or delete any files until a message confirms that FLASH file compaction is completed. Interrupting flash compaction may result in damage to files. Damaged files are likely to prevent the switch from operating correctly.

If you accidentally restart the switch, or use any commands that affect the FLASH file subsystem, contact your authorised distributor or reseller. You may have to return the switch to the factory.

Software Release 2.6.1 C613-02039-00 REV A

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Contents AT-8800 Series Switch Page Contents AT-8800 Series Switch User Guide Operating the switchMaintenance and Troubleshooting Page Introducing the AT-8800 Series Switch Why Read this User Guide?Chapter AT-8800 Series Switch Documentation Set Where To Find More InformationFeatures of the AT-8800 Series Switch Online Technical SupportIntroduction Software Features Management FeaturesSpecial Feature Licences Do if You Clear Flash Memory Completely on This Chapter Getting Started with the Command Line Interface CLIConnecting a Terminal or PC Terminal Communication ParametersParameters for terminal communication Value Assigning an IP Address Enter the password at the password promptGetting Started with the Command Line Interface CLI LoggingTo change the IP address for an interface, enter the command Setting RoutesChanging a Password Choosing a PasswordTo add a static route, enter the command Not available Using the CommandsGetting Command Line Help To display the current help file, enter the commandAliases Setting System Parameters Enabling Special Feature LicencesGetting Started with the Graphical User Interface GUI Getting Started with the Graphical User Interface GUISupported browsers and operating systems What is the GUI?Accessing the Switch via the GUI Browser and PC SetupHttp Proxy Servers See Option 2 Installing the Switch into the LAN on Establishing a Connection to the SwitchSee Option 3 Connecting to an Installed Switch on See Option 1 Configuring the Switch before Installation onOption 1 Configuring the Switch before Installation Use this procedure ifSee Http Proxy Servers on page 23 for more information Plug the switch into the LAN Option 2 Installing the Switch into the LANDefault username is manager At the login prompt, enter the user name and passwordAssign the vlan1 interface an IP address See Secure Access on page 29 for more informationIf necessary, bypass the Http proxy server Option 3 Connecting to an Installed SwitchFind out the IP address of the switch’s interface Select a PCCreate a Security Officer user account Secure AccessThen enter the password for CIPHER, sbr4y3 To enable system security, use the commandTo create an RSA key pair, use the command System Status System StatusQuality of Service and traffic filters Using the GUI Navigation and FeaturesConfiguration Menu Using Configuration PagesAn example of a configuration page with a selection table Editable Fields Monitoring Menu Management MenuDiagnostics Menu Changing the PasswordContext Sensitive GUI Help Saving Configuration Entered with the GUI Combining GUI and CLI ConfigurationConfiguring Multiple Devices Upgrading the GUI To upgrade the GUIThen delete the GUI resource file, using the command Load the new file onto the switchTroubleshooting Install the new file as the preferred GUIPoint your web browser at the switch’s IP address Deleting Temporary Files Accessing the Switch via the GUITraffic Flow Time and NTP SolutionSolutions IP Addresses and DhcpLoading Software Page A Security Officer prompt looks like Using Scripts onUser Accounts and Privileges Snmp and MIBs onLogin Normal Mode and Security Mode To display the current operating mode, enter the commandOperating the switch Specific Parameters Storing Files in Flash Memory Remote ManagementExample output from the Show File command Using ScriptsStoring Multiple Scripts Saving the Switch’s ConfigurationLoading and Uploading Files File Naming ConventionsFile extensions and file types Extension File type/function SPA Loading FilesDownload the patch file Setting Loader DefaultsExample Load a Patch File Using Http To load a patch file Configure the LoaderTo upload a log file Uploading Files From the SwitchExample Upload a Configuration File Using Tftp More informationUpgrading Switch Software Example Upgrade to a New Software Release Using To upgrade to a new software releaseLoad the new release file onto the switch Test the release Enter the licence password for the software releaseMake the release the default permanent release Enter licence information for the releaseExample Upgrade to a new patch file To upgrade to a new patch fileCheck that the file is successfully loaded Snmp and MIBs Using the Built-in EditorFor More About Operations and Facilities Where interface is the name of an interface, such as vlan11AT-8800 Series Switch User Guide Enabling and Disabling Switch Ports Switch PortsTo display information about switch ports, use the command To enable or disable a switch port, use the commandsSTP Autonegotiation of Port Speed and Duplex Mode Speed 10/100 Port TrunkingShow VLAN=ALL Packet Storm Protection Layer 2 SwitchingPort Mirroring Port security Virtual Local Area Networks VLANs Example output from the Show Switch Port Intrusion commandTpid Vlan TaggingFormat of user priority and Vlan data in an Ethernet frame Vlan Membership using Vlan Tags Vlan membership of example of a network using tagged ports Vlan Membership of Untagged PacketsMember ports Vlans with untagged ports Creating VLANsTo destroy a VLAN, use the command To add tagged ports to a VLAN, use the commandSummary of Vlan tagging rules Protected VLANsVlan Interaction with STPs and Trunk Groups Layer 2 Switching Process Generic Vlan Registration Protocol GvrpIngress Rules Learning Process Forwarding Process Layer 2 Filtering Example output from the Show Switch Filter command Egress Rules Quality of ServiceSpanning Tree Modes Spanning Tree Protocol STPSpanning Tree and Rapid Spanning Tree Port States Spanning tree port states State MeaningRapid Spanning Tree port states State Meaning Configuring STP SET STP=stpnameALL PRIORITY=0..65535 Example output from the Show STP command Do not occur Parameter Meaning Switch Max AgeTo display STP port information, use the command Example output from the Show STP Port command 94AT-8800 Series Switch User GuideTo show STP counters, use the command Discarded 96AT-8800 Series Switch User GuideReceive TransmitIgmp Snooping Interfaces to Layer 3 ProtocolsDisable Igmpsnooping Group List Example output from the Show IP Igmp commandParameters TriggersEvent DescriptionLayer IP Multicasting Then use either of the following commandsDisplays the interfaces enabled for IP routing Figure Internet Protocol IPRouting Information Protocol RIP Novell IPXLayer 103 AppleTalk Example output from the Show IPX Circuit commandLayer 105 Resource Reservation Protocol RsvpPage Maintenance and Troubleshooting Switch startup messages How the Switch Starts UpSet system territory How to Avoid ProblemsWatch for software updates If you accidentally do this, you will need to What to Do if You Clear Flash Memory CompletelyWhat to Do if Passwords are Lost What to Do if the PPP Link Disconnects RegularlyGetting the Most Out of Technical Support Maintenance and Troubleshooting 113 Resetting Switch DefaultsChecking Connections Using Ping To get debugging output, enter the commandTelnet Fails Troubleshooting IP ConfigurationsTo set Ping defaults, enter the command Stop a Ping that is in progress, enter the commandMaintenance and Troubleshooting 115 Troubleshooting Dhcp IP AddressesYour switch is acting as a Dhcp client Your switch is acting as a Dhcp serverNo Routes are Visible to the Remote Router Troubleshooting IPX ConfigurationsTo check that the PPP link is active, enter the command Local Workstations Can Not Access Remote ServersCheck route tables Using Trace Route for IP TrafficTo halt a trace route that is in progress, enter the command