Allied Telesis 2.6.1 manual Troubleshooting IPX Configurations

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116	AT-8800 Series Switch User Guide

Troubleshooting IPX Configurations

No Routes are Visible to the Remote Router

1.Check the PPP link

To check that the PPP link is active, enter the command:

SHOW PPP

The display should look like that shown in Figure 28 on page 116. The state of the IPX control protocol (IPXCP) should be “OPENED”. If not, then the fault lies with the connection between the two switches, or the PPP configuration at either end of the link.

Figure 28: Example output from the SHOW PPP command for a basic Novell IPX network.

NameEnabled ifIndex OverCPState

-----------------------------------------------------------------------------

ppp0	YES	04	IPXCP	OPENED
		isdn-roho	LCP	OPENED

-----------------------------------------------------------------------------

To interpret output from the SHOW PPP command see the Point-to Point

(PPP) chapter in the AT-8800 Series Switch Software Reference.

2.Check IPX circuit configuration

To check that the IPX circuits are correctly configured on each switch repeat steps 1 through 3 above, or enter the command:

SHOW IPX CIRCUIT

Check that there are two circuits, and for each circuit check that the circuit is enabled, uses the correct interface and encapsulation (for Ethernet interfaces), the network number is correct and “On demand” is set to “no”. If not, then repeat steps 1 through 3.

3.Contact your authorised distributor or reseller for assistance

If you still have no visible routes to the remote switch, contact your authorised distributor or reseller for assistance.

Local Workstations Can Not Access Remote Servers

A number of different events can cause this problem. The following list of events gives the most common:

1.Move workstation to server LAN

Check that when the workstation is moved to the same LAN as the file server, it is able to access the server. If not, the fault lies with the configuration of the workstation or file server. Check with your Novell network administrator.

2.Check NET.CFG file

Take care with the workstation NET.CFG file. Always specify the encapsulation (frame) as different LAN card drivers use different default encapsulations.

Software Release 2.6.1 C613-02039-00 REV A

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Contents AT-8800 Series Switch Page Contents Operating the switch AT-8800 Series Switch User GuideMaintenance and Troubleshooting Page Chapter Introducing the AT-8800 Series SwitchWhy Read this User Guide? Where To Find More Information AT-8800 Series Switch Documentation SetIntroduction Features of the AT-8800 Series SwitchOnline Technical Support Management Features Software FeaturesSpecial Feature Licences Do if You Clear Flash Memory Completely on Getting Started with the Command Line Interface CLI This ChapterParameters for terminal communication Value Connecting a Terminal or PCTerminal Communication Parameters Enter the password at the password prompt Getting Started with the Command Line Interface CLILogging Assigning an IP AddressSetting Routes To change the IP address for an interface, enter the commandTo add a static route, enter the command Changing a PasswordChoosing a Password Using the Commands Not availableAliases Getting Command Line HelpTo display the current help file, enter the command Enabling Special Feature Licences Setting System ParametersGetting Started with the Graphical User Interface GUI Getting Started with the Graphical User Interface GUIWhat is the GUI? Accessing the Switch via the GUIBrowser and PC Setup Supported browsers and operating systemsHttp Proxy Servers Establishing a Connection to the Switch See Option 3 Connecting to an Installed Switch onSee Option 1 Configuring the Switch before Installation on See Option 2 Installing the Switch into the LAN onSee Http Proxy Servers on page 23 for more information Option 1 Configuring the Switch before InstallationUse this procedure if Option 2 Installing the Switch into the LAN Default username is managerAt the login prompt, enter the user name and password Plug the switch into the LANSee Secure Access on page 29 for more information Assign the vlan1 interface an IP addressOption 3 Connecting to an Installed Switch Find out the IP address of the switch’s interfaceSelect a PC If necessary, bypass the Http proxy serverSecure Access Create a Security Officer user accountTo create an RSA key pair, use the command Then enter the password for CIPHER, sbr4y3To enable system security, use the command System Status System StatusUsing the GUI Navigation and Features Configuration MenuUsing Configuration Pages Quality of Service and traffic filtersAn example of a configuration page with a selection table Editable Fields Management Menu Monitoring MenuContext Sensitive GUI Help Diagnostics MenuChanging the Password Configuring Multiple Devices Saving Configuration Entered with the GUICombining GUI and CLI Configuration To upgrade the GUI Then delete the GUI resource file, using the commandLoad the new file onto the switch Upgrading the GUIPoint your web browser at the switch’s IP address TroubleshootingInstall the new file as the preferred GUI Accessing the Switch via the GUI Deleting Temporary FilesTraffic Flow Solution SolutionsIP Addresses and Dhcp Time and NTPLoading Software Page Using Scripts on User Accounts and PrivilegesSnmp and MIBs on A Security Officer prompt looks likeLogin Operating the switch Normal Mode and Security ModeTo display the current operating mode, enter the command Specific Parameters Remote Management Storing Files in Flash MemoryUsing Scripts Example output from the Show File commandSaving the Switch’s Configuration Storing Multiple ScriptsFile extensions and file types Extension File type/function Loading and Uploading FilesFile Naming Conventions Loading Files SPASetting Loader Defaults Example Load a Patch File Using HttpTo load a patch file Configure the Loader Download the patch fileUploading Files From the Switch Example Upload a Configuration File Using TftpMore information To upload a log fileUpgrading Switch Software Load the new release file onto the switch Example Upgrade to a New Software Release UsingTo upgrade to a new software release Enter the licence password for the software release Make the release the default permanent releaseEnter licence information for the release Test the releaseCheck that the file is successfully loaded Example Upgrade to a new patch fileTo upgrade to a new patch file Using the Built-in Editor Snmp and MIBsWhere interface is the name of an interface, such as vlan11 For More About Operations and FacilitiesAT-8800 Series Switch User Guide Switch Ports Enabling and Disabling Switch PortsTo enable or disable a switch port, use the commands To display information about switch ports, use the commandSTP Autonegotiation of Port Speed and Duplex Mode Port Trunking Speed 10/100Show VLAN=ALL Layer 2 Switching Packet Storm ProtectionPort Mirroring Port security Example output from the Show Switch Port Intrusion command Virtual Local Area Networks VLANsVlan Tagging TpidFormat of user priority and Vlan data in an Ethernet frame Vlan Membership using Vlan Tags Member ports Vlan membership of example of a network using tagged portsVlan Membership of Untagged Packets Creating VLANs Vlans with untagged portsTo add tagged ports to a VLAN, use the command To destroy a VLAN, use the commandVlan Interaction with STPs and Trunk Groups Summary of Vlan tagging rulesProtected VLANs Ingress Rules Layer 2 Switching ProcessGeneric Vlan Registration Protocol Gvrp Learning Process Forwarding Process Layer 2 Filtering Example output from the Show Switch Filter command Quality of Service Egress RulesSpanning Tree Protocol STP Spanning Tree ModesRapid Spanning Tree port states State Meaning Spanning Tree and Rapid Spanning Tree Port StatesSpanning tree port states State Meaning Configuring STP SET STP=stpnameALL PRIORITY=0..65535 Example output from the Show STP command Do not occur Switch Max Age Parameter MeaningTo display STP port information, use the command 94AT-8800 Series Switch User Guide Example output from the Show STP Port commandTo show STP counters, use the command 96AT-8800 Series Switch User Guide ReceiveTransmit DiscardedInterfaces to Layer 3 Protocols Igmp SnoopingDisable Igmpsnooping Example output from the Show IP Igmp command Group ListTriggers EventDescription ParametersLayer Then use either of the following commands Displays the interfaces enabled for IP routing FigureInternet Protocol IP IP MulticastingLayer 103 Routing Information Protocol RIPNovell IPX Example output from the Show IPX Circuit command AppleTalkResource Reservation Protocol Rsvp Layer 105Page Maintenance and Troubleshooting How the Switch Starts Up Switch startup messagesHow to Avoid Problems Set system territoryWatch for software updates What to Do if You Clear Flash Memory Completely If you accidentally do this, you will need toGetting the Most Out of Technical Support What to Do if Passwords are LostWhat to Do if the PPP Link Disconnects Regularly Resetting Switch Defaults Checking Connections Using Ping To get debugging output, enter the command Maintenance and Troubleshooting 113Troubleshooting IP Configurations To set Ping defaults, enter the commandStop a Ping that is in progress, enter the command Telnet FailsTroubleshooting Dhcp IP Addresses Your switch is acting as a Dhcp clientYour switch is acting as a Dhcp server Maintenance and Troubleshooting 115Troubleshooting IPX Configurations To check that the PPP link is active, enter the commandLocal Workstations Can Not Access Remote Servers No Routes are Visible to the Remote RouterUsing Trace Route for IP Traffic Check route tablesTo halt a trace route that is in progress, enter the command