Advantech EKI-2741SX, EKI-12741F, EKI-2741LX, Fiber Optic Media Converter user manual Troubleshooting

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Chapter 3 Troubleshooting

1.Power Input

Verify that is using the right power cord/adapter (+12~48 VDC), please don’t use the power adaptor with DC output voltage higher than 48V, or it will burn this converter down.

2.Cable

Select the proper UTP/Fiber cable to construct your network. The single-mode converter must use single-mode fiber cable. Please check that you are using the right cable.

3.DIP Switch

Check the configuration DIP-switch. It must be setting in the same operation mode with the link partner.

4.Diagnosing LED Indicators

The switch can be easily monitored through panel indicators, which describes common problems user may encounter and where user can find possible solutions, to assist in identifying.

If the power indicator does not light up when the power cord is plugged in, user may have a problem with power cord. Then check for loose power connections, power losses or surges at power outlet. If user still cannot resolve the problem, contact the local dealer for assistance.

If the Industrial switch LED indicators are normal and the connected cables are correct but the packets still cannot transmit, please check your system’s Ethernet devices configuration or status.

EKI-2741F-SX-LX User Manual

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Contents EKI-2741F Copyright Acknowledgements Product Warranty 2 years Declaration of Conformity FCC Class a Technical Support and AssistanceSafety Instructions Safety Precaution Static Electricity Appendix a Pin Assignment & Wiring Viii Overview Introduction Features Interface Specification CommunicationsPower MechanismEnvironment CertificationsSafety Precaution Packing ListInstallation Installation LED IndicatorsDIP-Switch EKI-2741series DIP-Switch DefinitionDimensions units mm Front View of EKI-2741 seriesSide View of EKI-2741 series Rear View of EKI-2741 series Top View of EKI-2741 series Mounting Wall mountingInstallation to DIN-rail Step DIN-rail MountingInstallation to DIN-rail Step Network Connection Transceiver to the SFP module10 LC connector to the transceiver 12 Pull out from the SFP module Power Connection 13 Pin Assignment of the Power ConnectorTroubleshooting Troubleshooting Pin Assignment & Wiring Figure A.1 RJ-45 Pin Assignment