Ethernet+Modem/Fax PC Card User’s Guide
Modem
This section lists some of more common symptoms encountered and possible solutions during modem and software setup.
Table A.1 Common Modem Problems and Possible Solutions
Symptoms
No sound from modem or speaker
’Error’ message displayed
Modem dialing not working correctly
Modem not responding
Modem will not dial
Fax not working
Modem connection doesn’t fit
Possible Solutions
−Check if the computer’s speaker is working
−Use the ATL2M1&W command in terminal mode
−Check if you specified the correct modem in your software setup
−Make sure you typed in a valid command
−Make sure you dialed the right number
−Be sure you dialed "1" first when dialing long distance
−Make sure you dialed the prefix first before your number
−The number you dialed is engaged or not answering
−Your modem may not recognize the dial tone when placing an international call
−Check your PC’s BIOS setup; it may require settings for your modem
−Check if you selected the correct COM port in your software setup
−Check if the PC and modem connections are all secured
−Check all phone line and cable connections
−Make sure the line is not being used by another extension
−Make sure you are using a standard analog phone line
−Switch to another line if the dial tone doesn’t sound right
−Check if you have selected the correct Fax class
−Check if you have another communications program open
−Check if you have selected the correct printer for your application
−Check the orientation of connections for the PC, PC card, adapter cable, and Media Module
−Make sure you have the correct end of the cable in the right slot
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