Adder Technology AV4OSD manual Problem

Page 36

the mouse to use a proprietary mouse data format not supported by the AdderView. If you have unplugged and re-connected a mouse to the AdderView then ensure that you reset it using the mouse reset function (see section 3.3).

Problem:

Mouse jumps around the screen after disconnecting the mouse cable or powering down the AdderView.

Action:

If you have disconnected and re-connected a CPU mouse cable or you have powered down the AdderView then the mouse data format may be out of synchronisation with that required by the PC (PS/2 or Intellimouse). Try the ‘restore Intellimouse’ function (F6) to resolve the problem or re-power the CPU.

Problem:

Video appears to be lost after a PC has gone into auto power down mode. Moving the mouse and typing at the keyboard does not wake it up.

Action:

Some computers tested output an incomplete video signal in auto power down mode. The on-screen menu cannot ‘lock on’ to this signal and so cannot be displayed under these conditions. If the Adder menu is left on the screen and this type of auto power down occurs then the screen becomes blank. Keyboard and mouse data is captured by the menu process and so is not sent to the computer to cause it to wake up. The operation therefore appears to ‘hang’. To restore the video under these conditions press escape, return or change the channel using HOTKEYs

+channel number. Alternatively, you may wish to avoid leaving the menu on the screen if you have a PC that exhibits this anomaly.

Problem:

Mouse consistently fails to boot when using a Compaq integrated keyboard / mouse model MX11800 with the AdderView, Windows NT 4.0 and a PS/2 connection to some types of PCs.

Action:

There are three possible solutions to this problem: 1) Use a different mouse.

2)Connect the AdderView mouse connection to a serial port on the NT 4.0 unit

rather than the PS/2 port. 3) Select channel 0 or a port that is not connected to an NT 4.0 box whilst NT is booting. Use the system normally once the logon screen appears.

AdderView

Installation and Use

Page 35

Page 35 Page 37
Image 36
Page 35 Page 37
Contents ADDERView OSD Safety information WarrantyAbout this manual Radio Frequency Energy European EMC directive 89/336/EECContents AdderView configuration options AppendicesKey features IntroductionRack mount kit contents part code AVrmk Remote controller contents part code AVremoteProduct information AdderView OSD model AV8osdAdderView OSD model AV4osd Installation What you will needConnecting your devices Mounting the AdderViewConfiguring your PCs Configuring the AdderViewSummary of AdderView configuration options To enter configure mode at power onOr IntelliMouse Other useful installation information Re-enabling a disconnected PS/2 mouse AdderView Installation and Use AdderView Installation and Use Using the AdderView Power on statusFront panel key and remote controller Status displayKeyboard hotkey control AdderView Installation and Use On-screen menu control Adding a computer to the menu list Mouse control RS232 controlCascading AdderViews AdderView Installation and Use AdderView configuration options Screen saver time delayAutoscan ‘lock on’ mode and delay time Mouse mode and mouse switching of channels Keyboard hotkey combination Firmware functions version query, mouse restore and reset Display appearance optionsSetting a security password OFREDgExit configure mode Cascade query codeAppendix A. Cable and connector specifications A1. Keyboard, monitor and mouse to AdderViewA2. AdderView to PCs 1 to A3. Expansion port pin assignments Appendix B. Problem Solving Problem AdderView Installation and Use AdderView Installation and Use S TA L L AT I O N & U S E
Top Page Image Contents