Adder Technology X2 manual Getting assistance, Support@adder.com

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Getting assistance

If you are still experiencing problems after checking the list of solutions in the Troubleshooting section then we provide a number of other solutions:

•Adder Technology website – www.adder.com

Check the Support section of our website for the latest solutions.

• Email

support@adder.com

•Fax in the UK: 01954 780081 in the US: +1 888 275 1117

•Phone in the UK: 01954 780044 in the US: +1 888 275 3337

Safety information

•For use in dry, oil free indoor environments only.

•Do not use to link between buildings.

•Ensure that the twisted pair interconnect cable is installed in compliance with all applicable wiring regulations.

•Do not connect the CATx link interface (RJ45 style connector) to any other equipment, particularly network or telecommunications equipment.

•Warning – the power adapter contains live parts.

•No user serviceable parts are contained within the power adapter - do not dismantle.

•Plug the power adapter into a socket outlet close to the module that it is powering.

•Replace the power adapter with a manufacturer approved type only.

•Do not use the power adapter if the power adapter case becomes damaged, cracked or broken or if you suspect that it is not operating properly.

•If you use a power extension cord with the extenders, make sure the total ampere rating of the devices plugged into the extension cord do not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

•Do not attempt to service the modules yourself.

•The modules and power supplies can get warm in operation – do not situate them in an enclosed space without any ventilation.

•The modules do not provide ground isolation and should not be used for any applications that require ground isolation or galvanic isolation.

Warranty

Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of two years from the date of original purchase. If the product should fail to operate correctly in normal use during the warranty period, Adder will replace or repair it free of charge. No liability can be accepted for damage due to misuse or circumstances outside Adder’s control. Also Adder will not be responsible for any loss, damage or injury arising directly or indirectly from the use of this product. Adder’s total liability under the terms of this warranty shall in all circumstances be limited to the replacement value of this product. If any difficulty is experienced in the installation or use of this product that you are unable to resolve, please contact your supplier.

        

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Contents AdderLink X2 Multi Screen Contents Welcome IntroductionX2 Multi Screen MS2 Supplied itemsX2 Multi Screen MS4 Module features Installation Stage a Configuration switch settingsLocal module switches Local SwitchRemote Switch Remote module switchesRemote Switches 2 Installation Advice Stage B Mounting a module desk or rackDesk mount Rack mountStage C Connections Connections at the Local moduleSerial cable connections Additional video channel inputsLocal video outputs Power connection optional on MS2 model Twisted pair link connectionsKeyboard and mouse connections Connections at the Remote moduleAudio connections Video outputs Remote modulePower connection Power and activity indicators User arbitration and keyboard indicatorsOperation General useTo enable the video To disable the videoLocking and unlocking the system To lock the systemConfiguration Entering, using and exiting configuration modeTo enter and use configuration mode To exit from configuration modePassword setting Password overrideTo set a password To override the Remote passwordWhich restore setting do I use? Microsoft and Logitech -specific mouse settingsHot plugging and mouse restoration Image controls sharpness and brightness To display a suitable high contrast imageTo use the image controls To reset all image controls to their default statesIf the image controls cannot provide a crisp image Skew adjustment To use skew adjustmentTo reset all skew adjustments to their default states Reset all configuration options to default states Miscellaneous settingsReport X2 Multi Screen firmware version Flash upgrade Stage a Download the upgrade filesStage B Create a startup diskette Copy the downloaded files to the diskStage D Reconfigure the Remote connections and begin Stage E Return all connections to their usual statesTroubleshooting No video image is received at the Remote moduleOn-screen mouse pointer does not respond to mouse movements Sound from the microphone cannot be heard or is very quietGetting assistance Support@adder.comProducts in the X2-Series range CablesEuropean EMC directive 89/336/EEC Radio Frequency EnergyFCC Compliance Statement United States United States of America
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X2 specifications

Adder Technology X2 is a cutting-edge solution designed to enhance the user experience in KVM (Keyboard, Video, Mouse) extension and switching. This innovative device stands out due to its seamless integration capabilities, providing users a versatile platform to manage multiple computer sources effortlessly. It caters to industries that demand high-performance and reliable KVM solutions, including broadcast, control room applications, and data center operations.

One of the main features of the Adder X2 is its impressive video performance. It supports high-resolution video up to 4K at 60Hz, ensuring that users experience crystal-clear imagery without compromising on quality. This is particularly advantageous for sectors that rely on detailed visuals, such as graphic design and video production. The device also integrates advanced compression technologies, enabling efficient transmission over various distances without lag or degradation of quality.

The Adder X2 is equipped with a robust and flexible architecture, allowing for easy scalability. It can accommodate a wide range of configurations, whether a single workstation or a complex multi-user environment. This means that as a company's needs evolve, the system can be upgraded or modified without requiring a complete overhaul.

Furthermore, its support for various input and output connections, including HDMI, DVI, and DisplayPort, ensures compatibility with a wide array of devices. This flexibility is essential in a fast-evolving tech landscape, where businesses often utilize numerous types of equipment.

Another significant characteristic of the Adder X2 is its user-friendly interface. It features intuitive controls that make switching between devices simple and efficient, minimizing downtime during operations. The device is also designed with security in mind, providing effective measures to safeguard sensitive data from unauthorized access.

In terms of installation, the Adder X2 is designed to be straightforward. Its compact design means it can easily fit into existing infrastructure without taking up additional space. The device can be deployed in both small and large setups, making it an ideal choice for businesses of all sizes.

Overall, the Adder Technology X2 is a powerful and adaptable KVM solution that emphasizes performance, flexibility, and security. Its advanced features and user-centric design make it a preferred choice for professionals in need of reliable and high-quality KVM extension and switching solutions.
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