If the bar code does not scan:
♦Change the scanner’s angle slightly and try again.
♦Clean the scanner window. See “Cleaning” in Chapter 5 for more information.
♦Move the scanner 4 – 8 inches away from the bar code. Adjust this distance as needed to find the correct distance.
♦Try scanning another bar code that you have scanned successfully. If that scan is successful, the scanning problem is with the bar code.
♦Move to a more dimly lit area.
♦Ensure there are no voids (streaks) in the bar code symbol.
If the scan is still unsuccessful, ask your System Administrator to perform a scanner test.