Paxar TC6032EM manual Troubleshooting, Problem Solution

Page 33

T R O U B L E S H O O T I N G	6

Following are some common printer problems and their solutions.

Problem	Solution

Printer will not feed.	Switch to a fully-charged battery.

	Close the supply cover completely.

	Load the supply correctly.

	Check the platen roller for jammed labels.

Printer will not print.	Switch to a fully-charged battery.

	Load the supply correctly.

	Clean the printhead.

Print has voids or is too light.	Load the supply correctly.

	Close the supply cover completely.

	Switch to a fully-charged battery.

	Clean the printhead.

	Check the supply for damage or defects.

Printer partially prints on the	Load the supply correctly or load new supplies,
supply and fails to respond	if necessary.
to the keypad or trigger.

	Clear any supply jams.

	Clean the printhead.

	Switch to a fully-charged battery.

Scanner will not scan a bar	See “Scanning Bar Codes” in Chapter 4.
Code.

The display does not turn on.	Make sure the power is on.

	Switch to a fully-charged battery.

An error code and	See your System Administrator.
corresponding message
appears on the display.
	Troubleshooting 6-1

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Contents Silver Printer Trademarks Using Supplies Using BatteriesTA B L E O F C O N T E N T S IntroductionCare and Maintenance TroubleshootingGlossary Reference Information T t i n g S t a r t e d T R O D U C T I O NI n g t h i s M a n u a l Following is a summary of the contents of this manualA r g i n g B a t t e r i e s I N G B AT T E R I E SBattery Compartment Door Button BatteryA n g i n g B a t t e r i e s F e t y I n f o r m a t i o n C y c l i n g B a t t e r i e sUsing Batteries A d i n g S u p p l i e s I N G S U P P L I E SSupply Holder Cover Latch ButtonsLoading for Peel Mode Applicator Roller Peel Bar Label Deflector Label DeflectorUsing Supplies Loading for Non Peel Mode M o v i n g S u p p l i e sApplicator Roller Label Deflector S I C O P E R AT I O N S I n g t h e K e y p a dKeys Description Entering Data Indicator Description I n g t h e D i s p l a yReading the Status Line A n n i n g B a r codes Basic Operations R t i f i c a t i o n N o t e I n t i n g W e r M a n a g e m e n tT a c h i n g t h e S a f e t y S t r a p L p f u l R e m i n d e r s E a n i n g R E a N D M a I N T E N a N C EPrinthead Printhead Platen RollerPlaten Roller Pinch and Feed RollersBlack Mark Sensor Scanner WindowBlack Mark Sensor Adhesive Buildup Scanner Flex Cable Scanner Flex CablePinch Roller Feed Roller is behind it E a r i n g S u p p l y J a m sO r i n g t h e P r i n t e r Problem Solution TroubleshootingCodes Description Error CodesTerm Definition O S S a R YAGlossary Specification s C e s s o r i e s / O p t i o n s