Troubleshooting, Options, Out of Range | Asus RT-N12/D1, RTN12D1

5 Troubleshooting

If you encounter problems that are not mentioned in this chapter, contact ASUS Technical Support.

Troubleshooting

I cannot access the router GUI for configuring the router.

•Delete the cookies and temporary files in your web browser.To do this in Internet Explorer 8:

1.Launch your web browser, then click Tools > Internet

Options.

2.On the General tab, click Delete under Browsing history.

3.Tick Temporary Internet Files and Cookies. Click Delete.

Instructions for deleting cookies and temporary Internet files vary with the web browser.

•Disable the proxy server settings, remove any dial-up connections, and set the TCP/IP settings to obtain IP addresses automatically. For more details, refer to the section Before you proceed in this user manual.

The client cannot establish a wireless connection with the router.

Out of Range:

•Place the router closer to the wireless client.

•Change the channel settings.

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Asus RT-N12/D1, RTN12D1 Troubleshooting, Options, Tick Temporary Internet Files and Cookies. Click Delete, Out of Range

Contents

RT-N12 Series Copyright 2012 ASUSTeK Computer Inc. All Rights Reserved Table of contents Table of contents Package contents Overview Hardware features Front Status indicators Rear RT-N12 D1 LAN1-LAN4 Rear RT-N12 HP Bottom panel Mounting hooks Setting up your wireless network Positioning your router Setting up your wireless router What you need Wired connection To set up a network using a wired connection IMPORTANT! Ensure that the LAN LED is blinking Wireless connection To set up your wireless network RT-N12 HP Before you proceed Disable any configured proxy servers Click Start Internet Explorer Click Tools MAC OSX Click Start Control Panel Network and Internet Click Apple Menu System Preferences Network Disable dial-up networking Logging in to the web GUI To log in to the web GUI Setting up the Internet connection Quick Internet Setup QIS with auto-detection To use QIS with auto-detection Wireless router mode Page Page Read the Wireless Network Connection Tutorial. Click Finish Setting up wireless security To set up the wireless security settings Key in your security passkey Click Apply Tx Power adjustment For RT-N12 HP only To adjust TX Power adjustment Creating your Guest Network To create your guest network Select an Authentication Method To set up QoS Using the Traffic ManagerManaging QoS Quality of Service Bandwidth Page Monitoring Traffic Configuring Advanced settings Setting up the Dhcp ServerTo configure the Dhcp server Enable the Dhcp Server field, tick YesPage Upgrading the firmware To upgrade the firmwareClick the Firmware Upgrade tab Click the Restore/Save/Upload Setting tab Restoring/Saving/Uploading settingsTo restore/save/upload wireless router settings Using the utilities Device Discovery Unplug the wireless router from its power source Firmware RestorationPage Troubleshooting OptionsTick Temporary Internet Files and Cookies. Click Delete Out of Range Authentication Cannot find the router Network name or encryption keys are forgotten Password Enable DhcpUser name IP address Asus Ddns Service Frequently Asked Questions FAQsPage Asus Recycling/Takeback Services Federal Communications Commission Statement Prohibition of Co-location Safety Information Declaration of Conformity for R&TTE directive 1999/5/ECCE Mark Warning Canada, Industry Canada IC Notices Radio Frequency RF Exposure Information Canada, avis d’Industry Canada IC NCC 警語 Authorised distributors in Turkey GNU General Public License Licensing information Terms & conditions for copying, distribution, & modification Page Page Page Page Page No Warranty END of Terms and Conditions Networks Global Hotline Information Languages Hour Day For more information, visit the Asus support site at Asus Computer International America Asus Contact informationASUSTeK Computer INC. Asia Pacific Europe Manufacturer ASUSTeK Computer Inc Tel +886-2-2894-3447Authorised Asus Computer GmbH Representative