Paxar 9445 manual Appendix B. Troubleshooting, Head Test Failure Message

Page 43

Appendix B. Troubleshooting

If you cannot fix a problem, call Monarch service.

"Head Test Failure" Message

The 9445 performs a printhead test when you turn on the printer. If the printhead test fails for any reason (bad connection, bad dot), the printer displays "Head test failure."

If you receive this error:

1.Press eto clear the message.

2.Print a test label (or one of the actual labels you plan to print).

3.Check for any visible print problems and do one of the following:

•If there are no visible print problems, continue printing.

•If there is a visible print problem in a bar code, call Monarch Service. You can check the quality of your bar code if you have a bar code verifier.

•If there is a visible print problem that is not in a bar coed, but is acceptable to you, continue printing.

•If there is a visible print problem that is not in a bar code and is not acceptable to you, call Monarch Service.

B-1

Troubleshooting

Image 43

Contents Equipment Manual Canadian D.O.C. Warning User’s Manual PrefaceEquipment Manual Table of Contents Appendix C. Specifications Printer Supplies Installing the Printer Socket Power Cord RS-232 Cable Loading Supply Non-Peel ModePrinthead Lower Supply Lock Lever Guide Supply Core Shaft Outer Supply Holder Supply Shaft Printable Side Inside Inner Holder Supply Holder Lock Equipment Manual Turn the printhead lever to the right to lock the printhead Peel Mode Paper Take-up Backing Lock Outer Supply Spool Holder Place the new supply roll on the supply shaft as shown Supply Holder Lock Insert the backing paper under the clamp Labels Backing Paper Turn the printhead lever to the right to lock the printhead Loading Supplies Loading Fan-Fold Supply Labels Adjusting the Supply Sensor Close the front panel Adjusting the On Demand Sensor Loading a Ribbon Loading a Ribbon Roll Spool Holders Thermal Supply Indicator Ribbon Leader Feed Mark Rollers Ribbon Roll Loading a Ribbon Roll Loading a Ribbon Cassette Loading a Ribbon Roll Upper Ribbon Spool Guide Post Printhead Lever Adjusting the Display Equipment Manual Cleaning the Printhead and Platen Roller Printhead Platen Roller Appendix A. Converting Keyboard for Table Top Use Equipment Manual Head Test Failure Message Appendix B. TroubleshootingStart-Up and Printing Problem ActionAppendix B. Troubleshooting Cutting Problem ExplanationPrinter Appendix C. SpecificationsPrint Speed Without ribbon SuppliesPage U.S.A Canada