3Com S21x installation manual Must be set to

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While Setting Up Your Configuration

Pinging the Local From the workstation or PC connected to the same local LAN segment that the

LAN Interface PathBuilder S21x switch is connected to, ping the LAN interface of the PathBuilder S200 series switch (“ping 10.10.10.1”). The LAN LED should flash whenever a Ping packet is received.

If the LAN LED does not flash, check the configuration of the PC and the LAN connection and do the following:

Step

Action

 

 

1

Check the IP address and IP address mask of your PC or workstation,

 

making sure that they are set to valid address and mask appropriate for

 

your local subnetwork. (In the above example, the IP address of the PC

 

must be set between 10.10.10.2 and 10.10.10.254) and the address mask

 

must be set to 255.255.255.0).

 

 

2

Check the statistics of the LAN port (port 5) of the local node, making

 

sure that the “Carrier” says “Present”. If the “Carrier” field displays

 

“Lost”, there is a problem with your LAN connection and you should do

 

the following:

 

• If you are using a BNC connection between your workstation/PC

 

and the PathBuilder S21x switch, make sure that you put in the 50

 

Ω termination resistors at both ends of the line.

 

• If you are connecting your LAN using the 10BaseT and a 10BaseT

 

Hub, check the display at the Hub to ensure that the connection

 

between PathBuilder S21x switch and the Hub is correct. (Most

 

Hubs have LEDs that stay ON when the carrier is detected).

 

• Change the RJ45 twisted pair cable between PathBuilder S200

 

series switch and your Hub as it may be damaged. A straight-

 

through 10BaseT cable is generally required between PathBuilder

 

S21x switch and a 10BaseT Hub.

 

If there is only a single PC or workstation connecting to the PathBuilder

 

S200 series switch, and you are not using a 10BaseT Hub, ensure that

 

you have used the RJ45 crossover cable, shipped with your PathBuilder

 

S21x switch, to connect between the PC and the PathBuilder S200

 

series switch.

 

 

If the LAN LED does flash, but there is no ping response, do the following:

Step

Action

1From the CTP, check the statistics of the LAN port (Port 5) (select menu option Statistics, and select port 5) while sending ping packets.

2Confirm that the Rx Frame Count, in the Data Summary, increases as the ping packet arrives.

3Check the Tx Frame Count field in the Data Summary part of the LAN port statistics. If the field increases for every ping packet it receives, the LAN and the configuration should be working.

Troubleshooting Your PathBuilder S21x Switch

C-3

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Contents 3Com Corporation Restricted Rights Legend Restricted Rights Notification for U.S. Government UsersProprietary Material Page Overview About This ManualProduct Company/Organization TrademarksAbout This Manual How to Use This Manual This section Describes ChapterDescriptions PathBuilder S200 Related DocumentationOther DocumentationPage Contents Contents Chapter Dual Daughtercard FeaturesStandard Features CTP PortRelay Voice RelayDaughtercard Dual FXS VoiceDIM Site RFC ServiceFrame Relay RFC 877Target Application Environments Security Monitoring Central Office At Branch Office Target Application Environments Step To Perform This Action See This Procedure Installing the PathBuilder S21x Switch Hardware OverviewChecking Your Shipment Contents Choosing a Site Proper Cable and Air Clearance Cabling the PathBuilder S21x Switch Port Port Characteristics Cable RequirementsPort Connector Interface Cable Required Speed DIM 10BaseT Ethernet Cable Interface ConnectorSwitch Down Posn Name Front Panel Dip SwitchesSwitches Switch SettingDaughtercards Installing Optional DaughtercardsOptional Routine Battery Installing or Removing the Lithium BatteryBattery Type Battery DisposalStep Action CoverstepsRemoving Installing BatteryThis chapter describes Powering on the PathBuilder S21x Switch OverviewSwitch Powering On The PathBuilder S21x SwitchPanel LEDs Powerup DiagnosticsSequence Power UpStage When This indicates Accessing the Control Terminal Port Page Environmental Electromagnetic Compatibility SpecificationsHardware SoftwareDescription Power RequirementsPower Supply SafetyAppendix B RJ45 Pin Signal Pin Connection On DB25F Adapter CTP Access CableCTP Cable Connector Pinout Name Function SpecificationVoice Relay Cable PinFXS Dual FXS Voice Relay CableFigure B-1. RJ45 Pinout 10BaseT Crossover CablePin Function Camera Interface Connector PinoutRemoteVu Video Cables Cable Pinout Pin Signal FunctionDSU Daughtercard Cable 35/V.36 DCE Pin Function/Signal Name35/V.36 Cable 35/V.36 DTE Cable Pin Function/Signal Name TXD TXD RXD RTS CTS DSR Cable This Appendix Appendix CConnection While Setting Up Your ConfigurationChecking Must be set to Step Action Technical Support Country Data Rate Telephone Number Access by Analog ModemCountry Telephone Number Support from3Com Country Telephone Number Fax Number ReturningNumerics IndexURL