3Com 2226 PLUS manual Telephone Technical Support and Repair, Contact Us

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78APPENDIX A: OBTAINING SUPPORT FOR YOUR PRODUCT

Updates you must first register your product on the 3Com Web site at http://eSupport.3com.com/.

First time users will need to apply for a user name and password. A link to software downloads can be found at http://eSupport.3com.com/, or under the Product Support heading at www.3com.com/

Software Upgrades are the feature releases that follow the software version included with your original product. In order to access upgrades and related documentation you must first purchase a service contract from 3Com or your reseller.

Telephone Technical Support and Repair

To obtain telephone support as part of your warranty and other service benefits, you must first register your product at http://eSupport.3com.com/

Warranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you.

When you contact 3Com for assistance, please have the following information ready:

■Product model name, part number, and serial number

■Proof of purchase, if you have not pre-registered your product

■A list of system hardware and software, including revision level

■Diagnostic error messages

■Details about recent configuration changes, if applicable

To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/. First time users will need to apply for a user name and password.

Contact Us

3Com offers telephone, e-mail and Internet access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL or e-mail address from the list below.

Telephone numbers are correct at the time of publication. Find a current directory of support telephone numbers posted on the 3Com Web site at

http://csoweb4.3com.com/contactus/

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Contents Baseline Switch Plus 3C16475CS3Com Corporation 350 Campus Drive Marlborough MA USA Contents Snmp Glossary Regulatory Notices Index Page About this Guide ConventionsDocumentation Comments Product RegistrationAutosensing of MDI/MDIX Connections Overview of the Baseline SwitchFeatures and Capabilities Autonegotiating 10/100 Mbps PortsPhysical Features Front PanelGigabit Combo Ports RJ-45/SFP 10/100BASE-TX Ports Power LED Rear PanelPackage Contents Positioning the Switch Before You BeginUsing the Mounting Kit Rack-Mounting or Free-StandingMontagesatz Anweisungen Placing Units On Top of Each OtherSupplying Power to the Switch Checking for Correct OperationUsing SFP Tranceivers Approved SFP TransceiversInserting an SFP Transceiver Removing an SFP Transceiver Inserting an SFP TransceiverPerforming Spot Checks Installing the Switch Requirements for Accessing the Web Interface Running the Discovery ApplicationWelcome screen of Discovery appears Logging On to the Web Interface Discovered Devices ScreenNavigating the Web Interface MenuLists the available items on the menu Menu Item Description Buttons Port StatusAccessing the Interface Without Using Discovery Dhcp Assigned IP AddressManually Assigned Static IP Address Configuration Overview Device Summary InformationDevice View Polling IntervalAutomatic IP Configuration Administration SettingsModifying the IP Address Settings Color KeyIP Setup To set the IP address for the SwitchBackup Configuration Restore ConfigurationFirmware Upgrade Upgrade ScreenReboot InitializeSystem Access User SummaryCreate User Modify UserSystem Time Remove UserSetup SummarySnmp Add Configuring VLANs Snmp RemoveVlan Modify Vlan Modify PortRename Modify Port ScreenRemove Port DetailVlan Detail Sample Vlan Configurations Forwarding Tagged/Untagged FramesSetting Up Two VLANs on the Same Switch Setting Up Vlan Across Two SwitchesTagged Vlan Configuration Spanning TreeSpanning Tree Screen Igmp Snooping Igmp QueryBroadcast Storm Broadcast Storm Setup Screen Configuring Port Settings AdministrationPort Administration Detail Screen DetailPort Administration Setup Screen Speed/Duplex for 1000 Mbps ConnectionsLink Aggregation Guidelines for Creating TrunksCreate ModifySpanning Tree per Port Link Aggregation Remove ScreenSpanning Tree Summary Screen Spanning Tree Detail Screen Port Mirroring Setup Screen Port MirroringQoS VoIP Traffic Settings StatisticsPort Setup QoS VoIP Summary ScreenQoS Port Setup Screen OUI SummarySecurity Radius ClientOUI Modify Configure Radius Client Detail Screen802.1X Settings Radius Client Configure Screen802.1X Summary Screen Security Cable Diagnostics MonitoringAddress Table Diagnostics Cable Diagnostic Summary ScreenConfiguring the Switch Troubleshooting Resetting to Factory DefaultsForgotten Password Solving LED IssuesForgotten Static IP Address Fiber cable is connected, but the Module Active LED is off Link/Activity LED is on, but network performance is poorIf the Problem Persists All ports appear to show continual activityPurchase Value-Added Services Troubleshoot Online Access Software DownloadsRegister Your Product Telephone Technical Support and Repair Contact UsCountry Telephone Number Latsupportanc@3com.com Physical Related StandardsEnvironmental ElectricalAppendix B Technical Information Safety Information Important Safety InformationAppendix C Safety Information 1000BASE-T Auto-negotiationBandwidth Category 5e Cables Category 3 CablesCategory 5 Cables Category 6 CablesIeee 802.1D Full DuplexHalf Duplex Ieee 802.1QMAC Address LayerLink Aggregation NetworkSubnet Address SwitchServer Subnet MaskVlan Regulatory Notices Page Index NumbersIndex

2226 PLUS specifications

The 3Com 2226 PLUS is a robust network switch designed to meet the increasing demands of modern networking environments. Its ability to provide reliable connectivity and support for various technologies makes it an ideal choice for small to medium-sized businesses. This switch features 24 10/100 Mbps Ethernet ports, which allow for fast and efficient data transfer, enabling businesses to enhance their network performance significantly.

One of the standout technologies employed in the 3Com 2226 PLUS is its support for auto-negotiation. This feature automatically detects the speed and duplex capabilities of connected devices, ensuring optimal performance and minimizing configuration errors. This capability simplifies network management, allowing IT professionals to focus on other critical tasks rather than troubleshooting connectivity issues.

In addition to its impressive port offerings, the 3Com 2226 PLUS incorporates a range of Layer 2 switching features. These include support for Virtual LANs (VLANs), which enable businesses to segment their networks for improved security and efficiency. By implementing VLANs, organizations can isolate sensitive data traffic from less secure networks, enhancing overall data protection.

The switch also supports Spanning Tree Protocol (STP), which helps prevent loops in network topology. This is crucial in environments with multiple switches, as it maintains a stable network while ensuring redundancy. If a primary link fails, STP allows for a backup path to be automatically activated, ensuring minimal disruption in connectivity.

Power over Ethernet (PoE) capabilities are another significant feature of the 3Com 2226 PLUS. This technology allows the switch to deliver power to connected devices, such as IP cameras and VoIP phones, eliminating the need for additional power supplies and reducing cable clutter.

In terms of management, the 3Com 2226 PLUS supports both simple web-based configuration and SNMP (Simple Network Management Protocol), providing network administrators with flexibility in how they manage their network infrastructure.

Built with reliability in mind, the switch comes equipped with features like store-and-forward switching, error checking, and a sturdy design suitable for deployment in various environments.

Overall, the 3Com 2226 PLUS combines essential features and advanced networking technologies, making it a versatile and dependable solution for businesses looking to upgrade or establish their network infrastructure.
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