Troubleshooting

Keyboard or mouse on remote user module does not work.

Cable is loose; re-seat keyboard or mouse cable at the CPU and the remote user module and reset the keyboard and mouse (Refer to Figure 12)

Keyboard and mouse cables reversed.

Boot-up sequence appears on the Remote user module monitor only

The system BIOS is detecting the MultiStation PC graphic adapter as the main display adapter. To correct this problem there are two options, either the dipswitches located on the MultiStation PC’s PCI card need to be changed or the BIOS/CMOS settings need to be changed.

OPTION 1 – Change dipswitch settings

First verify that the two dipswitches located on the MultiStation PC’s PCI card are both in the “OFF” position. (Refer to Figure 1) If the dipswitches are not in the “OFF” position, shut down the computer, set both switches to “OFF” and restart the computer. If the boot-up sequence displays on the monitor connected directly to the PC, proceed with your installation. If not:

Repeat the process of powering down the computer, changing the dipswitch settings and restarting the computer for each of the settings until one of the settings resolves the problem. Settings are “ON”, “OFF” / “OFF”, “ON” / “ON”, “ON”. If this does not correct the problem set the dipswitches back to “OFF”, “OFF” and try Option 2A and/or Option 2B.

OFF/OFF OFF/ON ON/OFF ON/ON

(Default)

OPTION 2 – BIOS/CMOS settings for AGP video adapter

If the host display is AGP, verify that the BIOS setup shows the AGP adapter as the host adapter

Following are several examples of BIOS setups for different PC’s.

1.Boot your system and enter the BIOS setup. Select “Integrated Peripherals” and press enter. Verify that the setting for “Init Display First” is correct. If the display adapter is AGP, this item should show “AGP”.

MULTISTATION PC INSTALLATION AND OPERATIONS MANUAL	19

TROUBLESHOOTING

MULTISTATION PC INSTALLATION AND OPERATIONS MANUAL