Rose electronic Single or Dual video / USB or PS/2 Catx manual Troubleshooting

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TROUBLESHOOTING

Troubleshooting

The troubleshooting section is used as a guide to understanding the capabilities of the CrystalView DVI Fiber and for general troubleshooting. If you have any problems or questions concerning the installation, operation or usage of the CrystalView DVI Fiber that is not covered in this manual, please contact Rose Electronics for technical support.

There isn’t a picture.

•Check the power supply connection at the Local unit. Is the Power (Red LED) at the Local unit illuminated? If not, the internal power-supply may be damaged or there may be an internal error.

•Check the power supply connection at the remote unit. Is the Power (Red LED) at the Remote unit illuminated? If not, the internal power- supply may be damaged or there may be an internal error.

•Check that the Interconnection cable is connected at the Local Unit and the Remote Unit. Is the Link Status LED illuminated? If not, there may be a problem with the Interconnection cable:

•Are there Errors through data transmission over fiber Cable? Is the Data Error LED illuminated or blinking? If yes, check cable length and environment.

•Video Okay LED is dark: CPU does not provide a video signal – Check settings of the graphic card. Try connecting a monitor to the local output, to see, whether there is a signal or not.

Keyboard

The PC boots fine with no error messages but the keyboard does not work

•Wrong cable plugged in, keyboard and mouse cables reversed.

•Try a different model of keyboard. If the new keyboard works then original one may be incompatible

•Check that the Interconnection cable is connected at the Local Unit and

the Remote Unit. Is the Link Status LED illuminated (see page 23)? PS2-Mouse

A mouse cursor appears on the screen, but the mouse does not work

•Wrong cable plugged in, keyboard and mouse cables reversed.

•Try a different model of mouse

•The system does not detect a PS/2 mouse, or the application cannot find the mouse.

•Ensure that the Local Unit is connected to the PC keyboard port to provide power

16CRYSTALVIEW DVI FIBER INSTALLATION AND OPERATIONS MANUAL

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Contents CrystalView DVI Fiber Page Limited Warranty FCC/IC STATEMENTS, EU Declaration of Conformity ModelsTable of Contents System introduction IntroductionDisclaimer Compatibility FeaturesPackage contents Models / Connectors Single Video ModelsModels / Connectors Single Video Serial / Audio Models Dual Video RearModels Dual Video Serial / Audio CrystalView DVI Fiber to Rose switch cable CablesReceiver to KVM station cable Transmitter unit to Receiver unit cableInstallation InstallationTransmitter to Receiver cabling Cable type w/ LC connectors Maximum distanceApplying power Diagnostic LED Indicators Video OK Power Data Error StatusDDC Information OperationOperating instructions DDC Source JP1 setting JP2 setting Color Depth Selection Reset DDC table to default valuesColor Depth JP3 setting Description Selecting moment of switching to next frameMoment to switch Troubleshooting TroubleshootingService Information Maintenance and RepairServide Technical SupportSafety SafetyServicing Safety and EMC Regulatory Statements Safety informationGrounding Appendix A. General specifications AppendicesPart Number Singlemode Description Appendix B. Parts and cablesPart Number Multimode Description Appendix C. Rackmount Kit Page Stancliff Road Phone 281 Houston, Texas

Singlemode or Multimode fiber models, Single or Dual video / USB or PS/2 Catx specifications

Rose Electronics offers a range of high-performance video and peripheral extension solutions with its Single or Dual video options, in conjunction with USB or PS/2 interfaces. This versatile product line is designed to meet the growing demands for connectivity and data transmission over long distances through various technologies, including Category X (CatX) cabling and fiber optics—offering models in both singlemode and multimode configurations.

One of the standout features of Rose Electronics’ offerings is their ability to extend video signals over significant distances without loss of quality, making them ideal for professional environments such as broadcasting, education, and command centers. The Single and Dual video models allow users to transmit one or two video signals simultaneously, providing flexibility for diverse applications. Whether deploying a single monitor setup or a more complex dual display environment, these solutions ensure seamless operation.

The USB and PS/2 options cater to different peripheral requirements, allowing users to connect various devices such as keyboards, mice, and other input tools, enhancing the overall functionality of their workspace. This multi-connectivity feature is especially beneficial for institutions that require reliable access to multiple peripherals without the hassles of tangled cables or connectivity issues.

In terms of connectivity technology, the CatX models leverage advanced cabling infrastructure to deliver high-quality video and data transmission. CatX cabling is widely recognized for its robustness and reliability, supporting high-definition content without degradation over extended distances. Meanwhile, the fiber models utilize singlemode and multimode fibers, which offer exceptional bandwidth capabilities and longer distances compared to traditional copper solutions. Singlemode fibers are particularly advantageous for long-distance applications, while multimode fibers are ideal for shorter connections with a lower cost of implementation.

In summary, Rose Electronics’ Single or Dual video extension solutions utilizing USB or PS/2 interfaces across CatX and fiber mediums cater to a wide array of professional needs. With their ability to deliver high-quality video and peripheral connections over long distances, they provide organizations with the strategic advantage—ensuring that technology aligns seamlessly with operational demands. This innovative approach to remote connectivity continues to strengthen the capabilities of modern workspaces, enhancing productivity and streamlining operations across various sectors.
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