Samsung HT-SK5 Before Calling for Service, Disc is rotating but no, Picture is produced

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Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

• Is the region code of the disc "1" or "ALL"?

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

• Make sure that the rating level is correct.

 

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

• Make sure that the DVD disc is 5.1-CH compatible.

not all six.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound is

• Was the DVD player suddenly moved from a cold place to a warm

not produced, or the disc tray

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

the information display?

 

 

 

 

 

 

 

Symptom

Check/Remedy

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Make sure that the disc is not a PAL- disc.

• Picture quality is poor

• Is the disc dirty or damaged?

and picture is shaking.

• A poorly manufactured disc may not be playable.

•Is the remote control being operated within its operation range of

The remote control does

angle and distance?

 

 

 

not work.

• Are the batteries exhausted?

 

 

 

• Have you select the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

 

 

 

 

 

 

 

 

Audio language and

• Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

them. And depending on the disc, they may work differently.

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

ratio only. Refer to the DVD disc jacket and then select the

 

appropriate function.

 

 

 

 

 

 

 

 

 

 

Can't receive radio

• Is the antenna connected properly?

 

 

 

broadcast.

• If the antennas input signal is weak, install an external FM antenna

in an area with good reception.

 

 

 

 

 

 

 

 

 

 

• The main unit is not working.

 

 

 

 

 

 

 

 

 

 

 

 

• Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

longer than 5 seconds.

 

 

 

strange noise is heard.)

Using the RESET function will erase all stored settings.

• The DVD player is not

Do not use this unless necessary.

 

 

 

working normally.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The password for rating

• While the player is in the “NO DISC” mode, hold the main unit's

button for longer than 5 seconds. “INITIAL” appears on the display and

level has been forgotten.

all settings will return to the default values.

• Press the POWER button.

 

 

 

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

 

 

 

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Contents Valley Road, Suite Mount Arlington, NJ Samsung AH68-01241TSafety Warnings Precautions Class 1 Laser ProductAll operating and use instructions should be followed Upon completion of any service or repairsSlots and openings in the cabinet are provided Contents Playable Discs Copy ProtectionAccessories DescriptionInsert Remote Batteries Connecting the Speakers Video Better Quality Connecting the Video to TVComposite Video Good Quality Component Video Best QualityConnecting an External Digital Component Connecting an External Analog ComponentTerminal. Keep the AM loop antenna connected Temporary measureIs good, then fasten it to a wall or other rigid surface Cooling FanPress Mode button Power cord intoPower supply TV Broadcast SystemDisc Playback Corresponding Direct Play 1, 2, 3, 4Press the Remain button Displaying Disc InformationPress Info button Each time the Remain button is pressedFast/Slow Playback Skipping Scenes/SongsPress Info button twice Repeat PlaybackPress Repeat button Press Enter Button at the end of the segmentButton Angle FunctionZoom Function Press Enter buttonPress the numeric buttons 1Press Info buttonButtons to select the desired subtitle Press Cursor , 3 buttons to move to Chapter displayJpeg File Playback Jpeg Press Menu button to exit the setup screen Using the Title MenuUsing Disc Menu Press Menu buttonButton Setting the LanguagePress Menu Press Cursor Button to select43LB Adjusting the TV Aspect Ratio Screen SizePress Menu button 43PSSetting Parental Controls Rating Level Enter the password Then press Enter buttonSetting the Password Press Cursor button toTo Change the Wallpaper Setting the Wallpaper Jpeg DVD VCDPress Return button to return to the previous level Press OPEN/CLOSEPress Test Tone button Setting the Speaker Mode Setting the Test ToneTo end the test tone Setting Center Speaker Setting the Delay TimePress Cursor , 5 to set the Delay Time Setting Rear Surround SpeakersSetting the Audio Quality Press Sound Edit button and then press CursorPress Cursor button to Press Cursor Adjust the ‘DRC’Sound Field DSP/EQ Function Press DSP/EQ buttonDolby Pro Logic II Mode Dolby Pro Logic II EffectPresetting Stations Listening to RadioAdjusting Display Brightness Convenient FunctionsPoint the remote control toward the TV When operating the TV with the remote controlPress Power button to turn on the TV TV Brand Code NumberPicture is produced Before Calling for ServiceDisc is rotating but no Picture quality is poorSpecifications Subtitle languages Be chosen from the menu displayed on the TV monitorDVD player, the player cannot play the disc Movies, these movies are numbered as Title 1, Title 2, etc
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