Quantum LTO-2 manual Send faxes for the Customer Support Department to, Visit our web site

Page 14

Preface

Customer Support

The Quantum Customer Support Department provides a 24-hour help desk that can be reached at:

North/South America:	(949) 725-2100 or (800)	284-5101
Asia/Pacific Rim:	(International Code) + 61		7 3839 0988
Europe/Middle East/Africa:	(International Code) +	44	(0) 1256 848748

Send faxes for the Customer Support Department to:

North/South America:	(949) 725-2176
Asia/Pacific Rim:	(International Code) + 61 7 3839 0955
Europe/Middle East/Africa:	(International Code) + 44 (0) 1256 848777
Send e-mail for the Customer Support Department to:
Asia/Pacific Rim:	apachelp@quantum.com
Europe/Middle East/Africa:	eurohelp@quantum.com
Visit our web site:
www.quantum.com/support

xiv	LTO-2 Half-Height Tape Drive User’s Guide

Image 14

Contents 72 Copyright Statement Contents Chapter Operation Mean Time to Replace Safety Compliance EMC ComplianceInjected Noise Reliability Chapter Troubleshooting Guide Figures Figures Viii Tables Tables Preface Audience Purpose Document OrganizationTech Tip NotationalConventions Documents SCSI-2 SpecificationRelated ContactsSend e-mail for the Customer Support Department to Customer SupportSend faxes for the Customer Support Department to Visit our web site1Introduction Features 2Installation and Quick Start Drive Quick Start Quick Start GuideInternal LTO-2 Half-Height Tape Desktop LTO-2 Unpacking and Inspection Internal Tape Drive Guidelines and CautionsDrive Installation Instructions Installing an Internal LTO-2 Half-Height Tape DriveJumper Pins Scsi IDScsi ID=8 Jumpers Open Shunted DefaultTerminator Power Within 5 degrees of horizontal MountingHorizontally or vertically see figure Internal LTO Half-Height Tape Drive Mounting Dimensions Rear View Internal LTO-2 Half-Height Tape Drive Serial Cable for Connecting aChecking the Scsi Termination Tape LibrariesPin Numbers Description Connecting a PowerInstalling the LTO Driver CableInstalling a Desktop LTO-2 Half-Height Tape Drive Cord Desktop LTO-2 Half-Height Tape DriveLTO-2 Half-Height Tape Drive User’s Guide 3Operation Understanding the Front Panel Display Generic Front Panel DisplayBlink Codes EOTWrite-protecting a Using LTO CartridgesLoading a Cartridge Unloading a Cartridge CartridgeMaintenance Cartridge CareDrive Maintenance Retensioning the TapeOperation Drive Maintenance Operation Drive Maintenance 4Theory Track LayoutShows the layout of data on an LTO tape Data Integrity Recording MethodData Buffer C1 ECC Servo-tracking FaultsData Compression Tracking is re-establishedData Compression Considerations Intelligent Data CompressionPage 5Specifications Physical Specifications Internal Scsi Drive Specification Without Bezel With BezelInternal LTO-2 Half-Height Tape Drive Dimensions Idle Power Watts RMS Standby Power Typical Operating Power Power SpecificationsSpecification +12 VDC + 5VDC Drive Performance Specifications Specification LTO-2Specification Value Specification Operational Non-operational Environmental RequirementsAt any frequency between 45 Hz and 20 MHz ReliabilityInjected Noise Specification Description Mean Time Between FailuresReplace LTO Cartridge SpecificationsMean Time to Environmental ConsiderationsReliability Regulatory ComplianceCartridge Memory Country Regulatory Organization Compliant to EMC Compliance Country Regulatory Organization Compliant to Disposal of Electrical and Electronic Equipment 6UNIX Settings Configuring for the DEC/Compaq Unix Environment Word About Scsi ControllersSave the file. Then run the following command ParametersTypes Finding CurrentTargets ControllersSt.conf ConfiguringDevice File Smit Enter Smit at the Tape Drive menu by typing smit tape Set the Block size toThis command produces output similar to Configuring for SCO Open ServerUsing the command Current tape drives can be found using the commandConfiguring the LTO-2 Half-Height Tape Drive with mkdev Configuring for Linux Finding Existing Scsi Controllers DevicesYou should see output similar to To find existing Scsi devices execute the commandYou may see output similar to Output of the command will be similar to the following Configuring for SGI IrixScsi controllers and devices use the command Hardware/Driver Configuring for HP-UXConfiguration Unix Settings Configuring for HP-UX 7Troubleshooting Guide Installation Best PracticesClicking on Computer Management Device Manager Troubleshooting Suggestions Troubleshooting Guide Troubleshooting Suggestions Windows Operating System Red Hat LinuxProblems with Tape Drive and Cartridge Tape will not Load into Tape DriveTape will not Eject from the Drive LTO-2 Half-Height Tape Drive User’s Guide Emergency Reset and Emergency Cartridge Eject Problems During Backup/Restore OperationsPreviously Written Data on the Tape will be Destroyed Tape is Write Protected Miscellaneous TapeAlert Messages If either of the following messages appearsLTO-2 Half-Height Tape Drive User’s Guide Slow Backups LTO-2 Half-Height Tape Drive User’s Guide Index Index Scsi ID Tape drive