Quantum LTO-2 manual Chapter Troubleshooting Guide

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Contents
	Finding Existing SCSI Controllers and Devices	58
	Using the LTO-2Half-Height Tape Drive	59
	Configuring for SGI Irix	60
	Finding Current SCSI Controllers and Targets	60
	Modifying the IRIX Configuration File	60
	Configuring for HP-UX 11.0	61
	Finding Current Hardware/Driver Configuration	61
	Attaching the LTO-2Half-Height Tape Drive	61
Chapter 7	Troubleshooting Guide	63
	Installation Best Practices	63
	Follow SCSI Best Practices	63
	SCSI Host Bus Adapters (HBA)	63
	Adding the Tape Drive	64
	Troubleshooting Suggestions	65
	Computer will not Boot	65
	Computer Boots but Does not Recognize the Tape Drive	65
	Tape Drive Recognized during System Boot but not by Operating
	System or Application	67
	Problems with Tape Drive and Cartridge	68
	Emergency Reset and Emergency Cartridge Eject	71
	Problems During Backup/Restore Operations	71
	Backup Failures	71
	Tape is Write Protected	73
	Miscellaneous TapeAlert Messages	73
	Slow Backups	75
Index		77

vi	LTO-2 Half-Height Tape Drive User’s Guide

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Contents 72 Copyright Statement Contents Chapter Operation Safety Compliance EMC Compliance Injected Noise ReliabilityMean Time to Replace Chapter Troubleshooting Guide Figures Figures Viii Tables Tables Preface Audience Purpose Document OrganizationNotational ConventionsTech Tip Documents SCSI-2 SpecificationRelated ContactsSend e-mail for the Customer Support Department to Customer SupportSend faxes for the Customer Support Department to Visit our web site1Introduction Features 2Installation and Quick Start Quick Start Guide Internal LTO-2 Half-Height TapeDrive Quick Start Desktop LTO-2 Unpacking and Inspection Internal Tape Drive Guidelines and CautionsDrive Installation Instructions Installing an Internal LTO-2 Half-Height Tape DriveJumper Pins Scsi IDScsi ID=8 Open Shunted Default Terminator PowerJumpers Mounting Horizontally or vertically see figureWithin 5 degrees of horizontal Internal LTO Half-Height Tape Drive Mounting Dimensions Rear View Internal LTO-2 Half-Height Tape Drive Serial Cable for Connecting aChecking the Scsi Termination Tape LibrariesPin Numbers Description Connecting a PowerInstalling the LTO Driver CableInstalling a Desktop LTO-2 Half-Height Tape Drive Cord Desktop LTO-2 Half-Height Tape DriveLTO-2 Half-Height Tape Drive User’s Guide 3Operation Understanding the Front Panel Display Generic Front Panel DisplayBlink Codes EOTWrite-protecting a Using LTO CartridgesLoading a Cartridge Unloading a Cartridge CartridgeMaintenance Cartridge CareDrive Maintenance Retensioning the TapeOperation Drive Maintenance Operation Drive Maintenance 4Theory Track LayoutShows the layout of data on an LTO tape Recording Method Data BufferData Integrity C1 ECC Servo-tracking FaultsData Compression Tracking is re-establishedData Compression Considerations Intelligent Data CompressionPage 5Specifications Physical Specifications Internal Scsi Drive Specification Without Bezel With BezelInternal LTO-2 Half-Height Tape Drive Dimensions Power Specifications Specification +12 VDC + 5VDCIdle Power Watts RMS Standby Power Typical Operating Power Drive Performance Specifications Specification LTO-2Specification Value Specification Operational Non-operational Environmental RequirementsReliability Injected NoiseAt any frequency between 45 Hz and 20 MHz Specification Description Mean Time Between FailuresReplace LTO Cartridge SpecificationsMean Time to Environmental ConsiderationsRegulatory Compliance Cartridge MemoryReliability Country Regulatory Organization Compliant to EMC Compliance Country Regulatory Organization Compliant to Disposal of Electrical and Electronic Equipment 6UNIX Settings Configuring for the DEC/Compaq Unix Environment Word About Scsi ControllersSave the file. Then run the following command ParametersTypes Finding CurrentTargets ControllersConfiguring Device FileSt.conf Smit Enter Smit at the Tape Drive menu by typing smit tape Set the Block size toThis command produces output similar to Configuring for SCO Open ServerUsing the command Current tape drives can be found using the commandConfiguring the LTO-2 Half-Height Tape Drive with mkdev Configuring for Linux Finding Existing Scsi Controllers DevicesTo find existing Scsi devices execute the command You may see output similar toYou should see output similar to Configuring for SGI Irix Scsi controllers and devices use the commandOutput of the command will be similar to the following Configuring for HP-UX ConfigurationHardware/Driver Unix Settings Configuring for HP-UX 7Troubleshooting Guide Installation Best PracticesClicking on Computer Management Device Manager Troubleshooting Suggestions Troubleshooting Guide Troubleshooting Suggestions Windows Operating System Red Hat LinuxProblems with Tape Drive and Cartridge Tape will not Load into Tape DriveTape will not Eject from the Drive LTO-2 Half-Height Tape Drive User’s Guide Emergency Reset and Emergency Cartridge Eject Problems During Backup/Restore OperationsPreviously Written Data on the Tape will be Destroyed Tape is Write Protected Miscellaneous TapeAlert Messages If either of the following messages appearsLTO-2 Half-Height Tape Drive User’s Guide Slow Backups LTO-2 Half-Height Tape Drive User’s Guide Index Index Scsi ID Tape drive