Quantum DLT VS80 manual Symptom Problem Solution

Chapter 3: DLT VS80 Installation

If the LEDs on the front panel act differently than described in “Testing Your Tape Drive” on

page 3-18, the tape drive is not working properly. Table 3-2helps you troubleshoot problems with the tape drive:

Table 3-2.Understanding Errors Indicated by Front Panel LEDs

Symptom	Problem	Solution
None of the tape drive’s	The tape drive is not	Check the tape drive’s power cable. If you have
LEDs illuminate.	receiving power.	a tabletop tape drive, check the power cable
		connections. Plug the power cable into a
		different power outlet.
All of the LEDs on the front	An internal tape drive fault	• Reset the tape drive by holding the Unload
panel blink continually.	has occurred.	button down for six seconds or until all three
		LEDs are illuminated. Release the Unload
		button when the reset process begins.
		• Power the tape drive off and then on again.
		If it is an internal tape drive, shut down and
		power off the host server or workstation,
		then power it back on and allow it to go
		through its initialize process.
		• Call technical support if POST continues to
		fail.
The host server or	The tape drive’s SCSI ID	Change the tape drive’s SCSI ID:
workstation does not	might not be unique.	1. Shut down and power off the host server or
recognize the tape drive.		workstation.
		2. Power off the tape drive.
		3. Change the tape drive’s SCSI ID. Refer to
		pages page 3-4and page 3-11for
		information on selecting the proper SCSI
		ID.
		4. Power on the tape drive.
		5. Power on the host server or workstation.
		Ensure that all devices on the SCSI bus are LVD
		or SE.
	The SCSI host bus adapter	Check the SCSI host bus adapter configuration.
	might be incorrectly	Refer to the SCSI host bus adapter manuals for
	configured.	instructions.
	The SCSI cable might be	Check both ends of the SCSI cable, for both the
	loose.	tabletop and internal tape drives.
	The SCSI terminator might	• Tabletop tape drive: make sure the
	be loose or missing.	terminator is properly seated on the open
		SCSI connector on the rear panel of the tape
		drive or on the last device on the SCSI bus.
		• Internal tape drive: make sure an LVD/SE
		terminator is in place on the end of the SCSI
		cable for the tape drive.

3-20 May 2004 001596-01 Rev A07