SUPER MICRO Computer X7DBi+ user manual Frequently Asked Questions

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Chapter 3: Troubleshooting

system first boots up) •System configuration

An example of a Technical Support form is on our web site at (http://www.supermicro.com/support/contact.cfm).

4.Distributors: For immediate assistance, please have your account number ready when placing a call to our technical support department. We can be reached by e-mail at support@supermicro.com or by fax at: (408) 503-8000, option 2.

3-3 Frequently Asked Questions

Question: What are the various types of memory that my motherboard can support?

Answer: The X7DBi+ has sixteen 240-pin DIMM slots that support DDR2 FBD ECC 533/667 SDRAM modules. It is strongly recommended that you do not mix memory modules of different speeds and sizes.

Question: How do I update my BIOS?

It is recommended that you do not upgrade your BIOS if you are not experienc- ing any problems with your system. Updated BIOS files are located on our web site at http://www.supermicro.com/support/bios/. Please check our BIOS warning message and the information on how to update your BIOS on our web site. Select your motherboard model and download the BIOS file to your computer. Also, check the current BIOS revision and make sure that it is newer than your BIOS before downloading. You can choose from the zip file and the .exe file. If you choose the zip BIOS file, please unzip the BIOS file onto a bootable USB device. Run the batch file using the format flash.bat filename.rom from your bootable USB device to flash the BIOS. Then, your system will automatically reboot. If you choose the .exe file, please run the .exe file under Windows to create the BIOS flash floppy disk. Insert the floppy disk into the system you wish to flash the BIOS. Then, bootup the system to the floppy disk. The BIOS utility will automatically flash the BIOS without any prompts. Please note that this process may take a few minutes to complete. Do not be concerned if the screen is paused for a few minutes.

(Warning: Do not shut down or reset the system while updating BIOS to prevent possible system boot failure!)

Question: What's on the CD that came with my motherboard?

Answer: The supplied compact disc has quite a few drivers and programs that will greatly enhance your system. We recommend that you review the CD and install the applications you need. Applications on the CD include chipset drivers for Windows and security and audio drivers.

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Contents Super Manual Revision Release Date June 25 Preface About This ManualManual Organization Conventions Used in the ManualTable of Contents Table of Contents Security Setup Boot Setup Exit Main Bios SetupOverview ChecklistIntroduction Headquarters Contacting SupermicroX7DBi+ Image Not drawn to scale X7DBi+ Motherboard LayoutQuick Reference X7DBi+ Jumper Description Default SettingPC Health Monitoring MemoryChipset Expansion SlotsOther Acpi FeaturesDimensions Onboard I/O5000P Block Diagram of the 5000P ChipsetXeon Dual Core Processors Chipset OverviewXeon Quad Core Processors PC Health Monitoring Special FeaturesExternal Modem Ring-On Acpi FeaturesSlow Blinking LED for Suspend-State Indicator Main Switch Override MechanismSuper I/O Power SupplyPage Page Unpacking PrecautionsInstallation Static-Sensitive DevicesInstallation of the LGA771 Processor Processor and Heatsink InstallationPage To Un-install the Heatsink Installation of the HeatsinkCEK Heatsink Installation Mounting the Motherboard in the Chassis Dimm Module Population Configuration Installing DIMMsDimm Installation Memory SupportInstalling and Removing DIMMs Back Panel Connectors/IO Ports Control Panel Connectors/IO PortsPower Button JF1 Header PinsFront Control Panel NMI Button Pin Definitions JF1 Power LEDPower LED Pin Definitions JF1 Front Control Panel Pin Definitions NMI ButtonPin# Definition 13 +5V HD Active NIC1/NIC2 LED IndicatorsPin# Definition Vcc 10/12 Ground PWR Supply Fail Power Fail LEDOverheat/Fan Fail LED OH OH/Fan Fail LEDReset Button Pin Definitions JF1 Reset ButtonPower Button Reset Button B. PWR ButtonATX Power Connector Connecting CablesProcessor Power Connector Front Panel USB Universal Serial Bus USBChassis Intrusion Backpanel USBFan Header Pin Definitions Fan1-8 Fan HeadersKeylock Fan Fan 7 CPU Fan Fan 8 CPU FanPin 10 is available on COM2 only. NC No Connection COM1 is a connector located onATX PS/2 Keyboard and PS/2 Mouse Ports Serial PortsWake-On-LAN Pin Definitions WOL Wake-On-RingWake-On-LAN Wake-On-Ring Pin Definitions WORPWR LED/Speaker Power LED/SpeakerSpeaker Connector Glan 1/2 Giga-bit Ethernet PortsAlarm Reset Power Fault PWR Supply FailureAlarm Reset Power Fault B. Alarm ResetPin# Definition Data Ground Clock No Connection SMBus PS I2C ConnectorSMB J18 PWR SMB J17 SMB Header Pin DefinitionsLocation VGA ConnectorSgpio Headers There are two T-SGPIO Serial GeneralCompact Flash PWR Compact Flash Card PWR ConnectorCompact Flash Card PWR Connector Jumper Definition Compact Flash Power On Off Power OffExplanation Jumpers Jumper SettingsGlan Enable/Disable Glan Port1 Enable B. Glan Port2 EnableCmos Clear Watch Dog Enable/DisableClear Cmos Watch Dog Enable Watch Dog Jumper Settings JWD3rd PWR Supply PWR Fault Jumper Settings 3rd PWR Supply PWR Fault Detect J3PVGA Enable/Disable 3rd PWR Fail B. VGA EnabledJ27 Compact Flash Master/Slave SelectI2C Bus to PCI-X/PCI-Exp. Slots Compact Flash Master/ Slave SelectRear View Onboard IndicatorsOnboard Power LED Glan LEDsOH/Fan Fail LED Overheat LED/Fan Fail JOH1Overheat LED Overheat LED Pin DefinitionsOn the IO panel. See the table on ConnectorParallel Printer Port Parallel printer port is LocatedSimlp Slot Floppy ConnectorFloppy Simlp Compact Flash Card Slot IDE ConnectorsLosing the System’s Setup Configuration Troubleshooting ProceduresBefore Power On No PowerMemory Errors Technical Support ProceduresTroubleshooting System first boots up System configuration Frequently Asked QuestionsReturning Merchandise for Service Bios System BiosHow To Change the Configuration Data Starting the Setup UtilityMain Bios Setup Running SetupPress the Delete key to enter Setup Main Bios Setup Menu IDE Channel 0 Master/Slave and IDE Secondary Master/Slave LBA Mode ControlTransfer Mode Ultra DMA ModeSata Ahci Available when Sata RAID is disabled Sata Controller ModeSerial ATA Sata RAID Enable ICH RAID Code Base Available when Sata RAID is enabledAdvanced Setup Resume On Modem Ring Power Loss ControlMemory Cache Cache System Bios Area Cache Video Bios AreaPCI Configuration Cache Base 512K-640KCache Extended Memory Discrete Mtrr AllocationReset Configuration Data Default Primary Video AdapterEmulated IRQ Solutions PCI Parity Error ForwardingLatency Timer Enable MasterLarge Disk Access Mode 4GB PCI Hole Granularity Serr Signal ConditionMemory Branch Mode Advanced Chipset ControlAMB Thermal Sensor High Temperature Dram OperationCrystal Beach Features Clock Spectrum FeatureLegacy USB Support USB FunctionThermal Management 2 Available when supported by the CPU Frequency Ratio Available when supported by the CPUCore-Multi-Processing Available when supported by the CPU Machine Checking Available when supported by the CPUIntel Eist Support Available when supported by the CPU Hardware Prefetch Available when supported by the CPUDirect Cache Access Available when supported by the CPU DCA Delay Clocks Available when supported by the CPUBase I/O Address I/O Device ConfigurationKBC Clock Input Serial Port aEvent Log Validity DMA ChannelFloppy Disk Controller DMI Event LoggingConsole Type Console RedirectionCOM Port Address Baud RatePeci Agent 1/2 Temperatures/System Temperature CPU Overheat AlarmHardware Monitoring Voltage Monitoring System TemperatureFan1-Fan8 Speeds Fan Speed Control ModesClear System Event Logging Bios Post ErrorsBios Post Watch Dog System Event LoggingTime Out Option OS Boot Watch DogTimer for Loading OS Minutes System Event Log/System Event Log List ModeIPMI LAN Configuration Realtime Sensor DataIP Address Source Default GatewayUpdate LAN Settings Vlan TaggingSecurity Settings Boot Priority Order/Excluded from Boot Orders Boot SettingsExit Page Description Bios Error Beep CodesError Message Beep CodeX7SBi+ User’s Manual Appendix B Installing the Windows OS Page Appendix C Installing Other Software Programs and Drivers Installing Other DriversDriver/Tool Installation Display Screen Configuring Supero Doctor Supero Doctor III Interface Display Screen-II Remote Control
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