SUPER MICRO Computer H8QM3-2 user manual Technical Support Procedures, Memory Errors

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H8QM3-2/H8QMi-2 User's Manual

NOTE

If you are a system integrator, VAR or OEM, a POST diagnostics card is recommended. For I/O port 80h codes, refer to App. B.

Memory Errors

1.Make sure that the DIMM modules are properly and fully installed.

2.You should be using registered ECC DDR-2 memory (see next page). Also, it is recommended that you use the same memory type and speed for all DIMMs in the system. See Section 2-4 for memory details and limitations.

3.Check for bad DIMM modules or slots by swapping modules between slots and noting the results.

4.Check the power supply voltage 115V/230V switch.

Losing the System’s Setup Configuration

1.Make sure that you are using a high quality power supply. A poor quality power supply may cause the system to lose the CMOS setup information. Refer to Sec- tion 1-6 for details on recommended power supplies.

2.The battery on your serverboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

3.If the above steps do not fix the setup configuration problem, contact your vendor for repairs.

3-2 Technical Support Procedures

Before contacting Technical Support, please take the following steps. Also, note that as a serverboard manufacturer, we do not sell directly to end-users, so it is best to first check with your distributor or reseller for troubleshooting services. They should know of any possible problem(s) with the specific system configuration that was sold to you.

1.Please review the ‘Troubleshooting Procedures’ and 'Frequently Asked Questions' (FAQs) sections in this chapter or see the FAQs on our web site before contacting Technical Support.

2.BIOS upgrades can be downloaded from our web site.

Note: Not all BIOS can be flashed depending on the modifications to the boot block code.

3-2

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Contents Super Manual Revision 1.1a Release Date December 4 About This Manual Manual OrganizationTable of Contents Troubleshooting Table of ContentsBios AppendicesChecklist OverviewContacting Supermicro HeadquartersEurope Asia-PacificH8QM3-2 Image Super Jumpers Description Default Setting H8QM3-2/H8QMi-2 Quick ReferenceServerboard Features CPUOther NVidia MCP55 Pro/IO55 Chipset System Block Diagram Chipset Overview MCP55 Pro Media and Communications ProcessorIO55 NEC uPD720404Power Configuration Settings PC Health MonitoringSlow Blinking LED for Suspend-State Indicator Bios Support for USB KeyboardMain Switch Override Mechanism Wake-On-LANPower Supply Super I/OPrecautions Installation ProceduresStatic-Sensitive Devices UnpackingCPU Backplates Processor and Heatsink InstallationInstalling Processors Page Installing Memory Mounting the Serverboard into a ChassisSide and Top Views of DDR Installation I/O Port and Control Panel Connections Front Control PanelConnector Definitions ATX Power ConnectorProcessor Power Connectors Power LEDPower Fail LED Overheat/Fan Fail LEDReset Button Power ButtonUniversal Serial Bus Ports USB0/1 USB HeadersPower LED/Speaker Serial PortsFan Headers Overheat LEDJLAN1/2 Ethernet Ports ATX PS/2 Keyboard and PS/2 Mouse PortsChassis Intrusion I2C HeaderCompact Flash Power Headers Wake-On-RingCmos Clear Jumper SettingsExplanation Jumpers VGA Enable/Disable Jlan Enable/DisableI2C to PCI-X Slots I2C to PCI-E SlotsSAS RAID Select Watch Dog Enable/DisablePCI-X Slot Speed Onboard Indicators Onboard Power LED DP2JLAN1/JLAN2 LEDs SAS Activity LED LES1Floppy Connector Floppy, IDE, Sata and SAS Drive ConnectionsIDE Connector Sata PortsSAS Ports Simlc Ipmi SlotInstalling the OS/SATA Driver Enabling Sata RAID in the BiosEnabling Sata RAID Serial ATA SataUsing the nVidia RAID Utility Installing the OS and DriversSata RAID Utility Main Screen Installing Software Drivers Driver Installation Display ScreenPage Troubleshooting Procedures Before Power OnNo Power No VideoLosing the System’s Setup Configuration Technical Support ProceduresMemory Errors Frequently Asked Questions Question What type of memory does my serverboard support?Returning Merchandise for Service Starting the Setup Utility IntroductionMain Menu Advanced Settings MenuBoot Settings Configuration Boot up Num-Lock Wait for ‘F1’ If ErrorOS Installation Acpi Configuration Acpi Version FeaturesCPU Configuration Floppy/IDE/SATA Configuration LBA/Large Mode Floppy BOnboard Floppy Controller Onboard IDE ControllerDMA Mode A.R.TBit Data Transfer Serial ATA0/1/2 Primary/Secondary ChannelH8QM3-2/H8QMi-2 User’s Manual PCI/PnP Configuration Super IO Configuration Serial Port 2 Mode Hyper Transport ConfigurationSerial Port2 Address CPU CPU HT Link SpeedChipset Configuration NorthBridge ConfigurationPower Down Mode ECC Configuration ECC ModeDram ECC Enable Bit ECC ModeSouthBridge/MCP55 Configuration USB Devices Enabled USB 2.0 Controller ModeBios Ehci Hand-Off USB Mass Storage Configuration USB Mass Storage Reset DelayPCI Express Configuration Remote Access ConfigurationEvent Log Configuration System Health Monitor System Fan MonitorBoot Menu Boot Device PrioritySecurity Menu Removable DrivesExit Menu H8QM3-2/H8QMi-2 User’s Manual Amibios Error Beep Codes Beep Code Error Message DescriptionH8QM3-2/H8QMi-2 User’s Manual Appendix B Bios Post Checkpoint Codes Uncompressed Initialization CodesBootblock Recovery Codes Uncompressed Initialization Codes Checkpoint Appendix B Bios Post Checkpoint Codes Checkpoint A9h Aah Abh B0h B1h 00h

H8QM3-2 specifications

The Super Micro Computer H8QM3-2 is a cutting-edge server motherboard designed to meet the demanding needs of high-performance computing applications. Built upon the AMD Opteron architecture, it is tailored for enterprises seeking robust server capabilities with exceptional performance, reliability, and scalability.

One of the standout features of the H8QM3-2 is its support for dual AMD Opteron 6100 series processors. This allows for an impressive processing power that can handle resource-intensive tasks and demanding workloads. With a maximum supported RAM of 512GB via 16 DIMM slots, this motherboard can efficiently manage large datasets and applications that require substantial memory.

The H8QM3-2 also boasts a versatile I/O capabilities. It includes multiple PCI-E 2.0 slots to accommodate a variety of expansion cards, ensuring that businesses can customize their servers to meet specific requirements. The motherboard features up to six SATA III ports for enhanced data transfer speeds and reliable connectivity. These ports support both RAID 0 and RAID 1 configurations, which provide options for data redundancy and enhanced performance.

In terms of network connectivity, the H8QM3-2 integrates dual 1GbE ports, allowing for efficient data transmission and reliable networking. This integration is vital for servers that rely on continuous uptime and need to manage extensive network traffic.

Another significant advantage of the H8QM3-2 is its energy efficiency. Supermicro's commitment to green computing is evident in this motherboard's design, which balances performance and power consumption. Organizations can benefit from reduced operational costs while still enjoying high-performance capabilities.

The H8QM3-2 is also designed with advanced thermal management technology. It features dedicated cooling zones and support for multiple fans to ensure that components remain at optimal temperatures, thus prolonging their lifespan and maintaining performance standards.

Security features are paramount in server technology, and the H8QM3-2 does not disappoint. Its support for hardware-based security features helps protect sensitive data and integrity against various threats.

In summary, the Super Micro Computer H8QM3-2 motherboard stands out in the realm of server solutions. With its support for dual AMD Opteron processors, extensive memory capacity, versatile I/O options, energy efficiency, and advanced thermal management, it is an excellent choice for businesses looking to upgrade their server infrastructure while maximizing performance and reliability.