SUPER MICRO Computer H8DCT-HLN4F Chapter Troubleshooting, Troubleshooting Procedures, No Power

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Chapter 3: Troubleshooting

Chapter 3

Troubleshooting

3-1 Troubleshooting Procedures

Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any hardware components.

Before Power On

1.Check that the onboard power LED is lit (DP2 on the motherboard).

2.Make sure that the power connector is connected to your power supply.

3.Make sure that no short circuits exist between the motherboard and chassis.

4.Disconnect all cables from the motherboard, including those for the keyboard and mouse.

5.Remove all add-on cards.

6.Install a CPU and heatsink (making sure it is fully seated) and connect the internal (chassis) speaker and the power LED to the motherboard. Check all jumper settings as well.

7.Use the correct type of onboard CMOS battery (CR2032) as recommended by the manufacturer. To avoid possible explosion, do not install the CMOS battery upside down.

No Power

1.Make sure that no short circuits exist between the motherboard and the chassis.

2.Verify that all jumpers are set to their default positions.

3.Check that the 115V/230V switch on the power supply is properly set.

4.Turn the power switch on and off to test the system.

5.The battery on your motherboard may be old. Check to verify that it still supplies ~3VDC. If it does not, replace it with a new one.

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Contents Super Page Preface About This ManualManual Organization Page Table of Contents Troubleshooting Bios Viii Checklist Chapter IntroductionOverview Asia-Pacific Contacting SupermicroHeadquarters EuropeH8DCT-HLN4F Image H8DCT-HIBQF Image H8DCT-HLN4F/HIBQF Serverboard Layout Description H8DCT-HLN4F/HIBQF Quick ReferenceExpansion Slots Serverboard FeaturesMemory ChipsetOther Acpi FeaturesDimensions Onboard I/OAMD SR5670 or SR5690 and SP5100 Chipset System Block Diagram HyperTransport Technology Chipset OverviewPC Health Monitoring AMD AMD SR5670 or SR5690 and SP5100 ChipsetPower Configuration Settings Power Supply Main Switch Override MechanismSuper I/O Page Page About Standardized Warning Statements Chapter InstallationBattery Handling Standardized Warning StatementsPage Product Disposal רצומה קוליסPage Installation Procedure Processor and Heatsink InstallationInstalling the Heatsinks Mounting the Serverboard into a Chassis Installing MemoryMaximum Memory Memory SupportPer Channel Dimm Populations Options Dimm Module Population ConfigurationPCI Expansion Cards Installing a PCI Expansion CardI/O Port Locations and Definitions I/O Port and Control Panel ConnectionsUnit Identifier Button Connector DefinitionsFan Header LAN1/2/3/4 Ethernet PortsJP1 Adapter Card Connector Overheat LEDUSB Headers Trusted Platform Module Header SXB1 Adapter Card Slot/ConnectorJumper Settings Explanation of JumpersCmos Clear I2C to PCI-Express Slots VGA Enable/DisableLAN Enable/Disable InfiniBand Port Enable/DisableLAN1/LAN2/LAN3/LAN4 LEDs Onboard IndicatorsWatch Dog Enable/Disable Power LEDDedicated Ipmi LAN LEDs InfiniBand LED IndicatorsUID LED LE1 Installing the OS/SATA Driver Enabling Sata RAIDSerial ATA Sata Bios Setup Screen Enabling Sata RAID in the BiosDotHill RAID Utility Program Screen Installing the RAID Driver During OS Installation Using the DotHill and Adaptec RAID UtilityDriver/Tool Installation Display Screen Installing DriversSupero Doctor Supero Doctor III Interface Display Screen Remote Control 10. Installing the Onboard Battery Serverboard BatteryPage No Power Chapter TroubleshootingTroubleshooting Procedures Before Power OnNo Video Technical Support ProceduresMemory Errors Losing the System’s Setup ConfigurationQuestion Whats on the CD that came with my motherboard? Frequently Asked QuestionsQuestion How do I update my BIOS? Question What type of memory does my motherboard support?Returning Merchandise for Service Starting the Setup Utility ChapterIntroduction Advanced Settings Menu  Boot FeatureMain Menu  Processor and Clock Options  Memory Configuration  Advanced Chipset Control  NorthBridge Configuration Dram Timing Configuration  ECC Configuration IDE Configuration  SouthBridge ConfigurationPrimary/Secondary/Third/Fourth IDE Master/Slave LBA/Large ModePIO Mode DMA Mode PCI/PnP Configuration  SuperIO Device Configuration  Remote Access Configuration CPU Overheat Alarm  Hardware Health ConfigurationFan Speed Control Modes Acpi Apic Support Headless Mode Acpi Configuration Acpi Aware O/S Ipmi Configuration View BMC System Event LogSet LAN Configuration  Event Log Configuration Security Menu Change Supervisor PasswordChange User Password Boot Sector Virus ProtectionBoot Menu Exit Menu Page Amibios Error Beep Codes Appendix a Bios Error Beep CodesPage Uncompressed Initialization Codes Appendix B Bios Post Checkpoint CodesCheckpoint Code Description Bootblock Recovery CodesUncompressed Initialization Codes Checkpoint Code Description Appendix B Bios Post Checkpoint Codes Checkpoint Code Description

H8DCT-HLN4F specifications

SUPER MICRO Computer H8DCT-HLN4F is a powerful and versatile server motherboard designed to meet the demanding requirements of enterprise-class applications and high-performance computing environments. Built for reliability and efficiency, this motherboard provides a robust platform for a wide range of configurations, making it a popular choice for businesses looking to enhance their IT infrastructure.

One of the main features of the H8DCT-HLN4F is its support for AMD Opteron processors, specifically the 6100 and 6200 series, which allows for high core counts and excellent multi-threading capabilities. This platform is designed to handle data-intensive operations and demanding workloads, making it suitable for virtualization, database management, and other enterprise applications.

The motherboard features eight DDR3 DIMM slots, supporting up to 256GB of memory. This significant memory capacity, combined with error-correcting code (ECC) support, ensures data integrity and enhances the reliability of mission-critical applications. Additionally, the H8DCT-HLN4F supports a memory speed of up to 1866 MHz, providing a performance boost in data processing tasks.

Storage options on the H8DCT-HLN4F are robust, featuring multiple SATA and SAS ports. It can accommodate up to eight SATA 6Gb/s or SAS connections, allowing for extensive storage capabilities. This is particularly beneficial for businesses needing to manage large amounts of data safely and efficiently.

In terms of connectivity, the motherboard provides multiple PCI Express slots for expanded I/O capabilities. This means that users can install additional network cards, RAID controllers, or graphics cards to enhance performance as needed. The integrated dual Gigabit Ethernet ports also allow for efficient networking, ensuring that data can be transferred quickly and reliably across the network.

The H8DCT-HLN4F motherboard is designed with advanced thermal management features, including support for Supermicro’s proprietary thermal sensors. These sensors monitor system temperatures and adjust fan speeds accordingly, ensuring optimal cooling performance. This feature contributes significantly to the longevity and stability of the system.

In conclusion, the SUPER MICRO Computer H8DCT-HLN4F motherboard is an ideal choice for organizations seeking a flexible and scalable solution for their server needs. With its combination of powerful processing capabilities, ample memory support, reliable connectivity options, and advanced thermal management, this motherboard is constructed to support the demanding workloads of today’s enterprise environments. As businesses continue to evolve technologically, the H8DCT-HLN4F provides a strong foundation for future growth and innovation.