Soho NBG800 manual FAQs, Where should we install the BroadGuard on our network?

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Chapter 5: FAQs

How many PCs simultaneously accessing the Internet can be supported by the BroadGuard?

253 PCs may simultaneously access the Internet via the BroadGuard.

Where should we install the BroadGuard on our network?

In a typical environment, the BroadGuard is installed between a cable/DSL modem and LAN. Connect the BroadGuard to the cable/DSL modem with Cat.5 RJ-45 cable.

Plug one end of the cable into the WAN port of the BroadGuard and the other end into the Ethernet port of the cable/DSL modem.

Does the BroadGuard support IPX or AppleTalk?

No. TCP/IP is the protocol standard for the Internet and has become the global standard for communications. IPX, a NetWare communications protocol used only to route messages from one node to another, and AppleTalk, a communications protocol used on Apple and Macintosh networks, can be used for LAN to LAN connections, but those protocols cannot connect from WAN to LAN.

I’m using Linux. Does the BroadGuard support this operating system?

Yes. The BroadGuard is compatible with any operating system.

Does the BroadGuard support 100Mbps Fast Ethernet?

Yes. Both 10 and 100Mbps Fast Ethernet are supported.

Does the BroadGuard support ICQ send file?

Yes, with the following fix: ICQ menu-> preference -> connections tab-> check "I am behind a firewall or proxy", and set the firewall time-out to 80 seconds. An Internet user can then send a file to a user behind the BroadGuard.

How do I get Napster to work with the BroadGuard?

Napster is fully compatible with the BroadGuard and requires no special settings.

Can multiple gamers on the LAN get on one game server and play simultaneously with just one public IP address?

It depends on which network game or what kind of game server you are using. For example, Unreal Tournament supports multi-login with one public IP.

How can I avoid receiving corrupted FTP downloads?

If you are experiencing corrupted files when you download a file with your FTP client, try using another FTP program.

How will I be notified of new BroadGuard firmware upgrades?

All firmware upgrades are posted on the SOHOware website at

SOHOware® Secure Cable/DSL Router 49

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Contents User’s Guide BroadGuardIi SOHOware Secure Cable/DSL Router TrademarksSOHOware Secure Cable/DSL Router Packing ListTable of Contents Troubleshooting Faqs Appendix a VPN Remote Access Vi SOHOware Secure Cable/DSL Router List of FiguresCable Broadband Connection Select Network Component Type Viii SOHOware Secure Cable/DSL RouterIntroduction Features and BenefitsFront Panel Getting to Know Your BroadGuardRear Panel LED IndicatorsReset Installation What You NeedBroadband Internet Account Making a Connection Connecting the BroadGuardNetwork Extension Wired LAN ExtensionWireless LAN Extension Wireless LAN ExtensionNetwork Configuration Click Start/Settings/Control Panel FigureWindows 95/98/Me Select Network Component Type TCP/IP Properties-1 TCP/IP Properties-2 Windows NT Click Start/Settings/Control PanelMicrosoft TCP/IP Properties-1 Microsoft TCP/IP Properties-2 WindowsNetwork and Dial-upConnections Click Properties SOHOware Secure Cable/DSL RouterLocal Area Connection Properties Click OK to complete the installation Mac OS Using the Dhcp server to assign an IP addressRestart your computer Network Configuration BroadGuard Network ConfigurationEntering the BroadGuard Setup Home Setup Setup HomeSetup Advanced BasicSetup Start Broadband Connection BasicFinding your PC Host Name Network System Properties WindowsDSL Setup DSL Broadband Connection Hacker Attack E-mail Alerts Hacker Attack E-mail AlertsChange Password Change PasswordAdvanced Access ControlGlobally Disallowed Websites/Keywords DMZ Host DMZ Host DisableDhcp Settings Dhcp SettingsInternet StatusTools PPPoE Check DSL Users OnlyBroadGuard PPPoE Service Running PPPoE Check Unsuccessful Hacker Alert Test View Current Access Control SettingsDownload Firmware Access MonitorMac & Linux Users Windows UsersStatus LED stays lit when it shouldn’t TroubleshootingWindows 95/98/Me Refresh Click Start/Programs/Command PromptType Exit Click Start/Programs/Accessories/Command PromptCommand Prompt-4 SOHOware Secure Cable/DSL Router Where should we install the BroadGuard on our network? FAQsDoes the BroadGuard pass Pptp packets? Which modems are compatible with the BroadGuard? BroadGuard VPN Server Configuration Appendix a VPN Remote AccessClient Configuration e.g. Microsoft Pptp Windows 98/98/SE/Me VPN Client SetupSelect Network Adapters Network Welcome to Dial-Up Networking Make New Connection-2 Dial-Up Networking Connection Established Windows 2000 VPN Server SetupCommon Configurations Internet Connection Click Next. The New Address Range box will open Figure Check No, I don’t want… then click Next Managing Multiple Remote Access ServersSOHOware Secure Cable/DSL Router Set User Permissions Administrative Tools User Properties SOHOware Secure Cable/DSL Router Ethernet Appendix B GlossaryTCP/IP VPN Technical Specifications Technical Support Support from Your Network SupplierSupport from SOHOware Limited Warranty Service Procedures SOHOware Limited WarrantyHardware SoftwareServices after Warranty Period Return for CreditLimitation of Liability EC Declaration of Conformity