SOHOware Limited Warranty
Hardware
SOHOware, Inc. warrants its products to be free of defects in workmanship and materials, under normal use and service, from the date of purchase from SOHOware or its Authorized Reseller and for the period of time specified in the documentation supplied with each product.
Should a product fail to be in good working order during the applicable warranty period, SOHOware will, at its option and expense, repair or replace it, or deliver to the purchaser an equivalent product or part at no additional charge except as set forth below. Repair parts and replacement products are furnished on an exchange basis and will be either reconditioned or new. All replaced products and parts will become the property of SOHOware. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.
SOHOware shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by the purchaser’s, or any third party’s misuse, neglect, improper installation or testing, unauthorized attempt to repair or modify, or any other cause beyond the range of the intended use, or by accident, fire, lightning, or other hazard.
Software
Software and documentation materials are supplied “as is” without warranty as to their performance, merchantability, or fitness for any particular purpose. However, the diskette media containing the software are covered by a
Limited Warranty Service Procedures
Any product (1) received in error, (2) in a defective or
You must prepare:
•dated proof of purchase
•product model number & quantity
•product serial number
•precise reason for return
•your