SMC Networks SMCHP1D-ETH manual Appendix C - Technical Support, Phone, Internet

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Appendix C – Technical Support

PHONE

From U.S.A. and Canada (24 hours a day, 7 days a week)

(800) SMC-4-YOU

(949) 679-8000

Fax: (949) 679-1481

From Europe (8:00 AM - 5:30 PM UK Time)

44 (0) 118 974 8700

Fax: 44 (0) 118 974 8701

INTERNET

E-mail addresses:

techsupport@smc.com

european.techsupport@smc-europe.com

Product Downloads:

http://www.smc.com/

World Wide Web:

http://www.smc.com/

http://www.smc-europe.com/

U.S.A. and Canada:

(800) SMC-4-YOU

Fax (949) 679-1481

Spain:

34-93-477-4935

Fax 34-93-477-3774

UK:

44

(0)

118 974 8700

Fax 44 (0) 118 974 8701

France:

33

(0)

41 38 32 32

Fax 33 (0) 41 38 01 58

Italy:

39

02 739 12 33

Fax 39 02 739 14 17

Benelux:

31

33 455 72 88

Fax 31 33 455 73 30

Central Europe:

49

(0)

89 92861-0

Fax 49 (0) 89 92861-230

Switzerland:

41

(0)

1 9409971

Fax 41 (0) 1 9409972

Nordic:

46

(0)

868 70700

Fax 46 (0) 887 62 62

Northern Europe:

44

(0)

118 974 8700

Fax 44 (0) 118 974 8701

Eastern Europe:

34

-93-477-4920

Fax 34 93 477 3774

Sub Saharan Africa:

27-11 314 1133

Fax 27-11 314 9133

North Africa:

34

93 477 4920

Fax 34 93 477 3774

Russia:

7 (095) 290 29 96

Fax 7 (095) 290 29 96

PRC:

86-10-6235-4958

Fax 86-10-6235-4962

Taiwan:

886-2-2659-9669

Fax 886-2-2659-9666

Asia Pacific:

(65) 238 6556

Fax (65) 238 6466

Korea:

82-2-553-0860

Fax 82-2-553-7202

Japan:

81-3-5645-5715

Fax 81-3-5645-5716

Australia:

61-2-8875-7887

Fax 61-2-8875-7777

India:

91-22-8204437

Fax 91-22-8204443

If you are looking for other contact information, please visit www.smc.com

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Contents Page Trademarks CopyrightTABLE OF CONTENTS Features and Benefits CHAPTER 1 IntroductionPackage Contents Minimum RequirementsLED Indicators CHAPTER 2 Getting to Know the Powerline AdapterResetting the Powerline Adapter LabelBasic Installation Procedure CHAPTER 3 Getting Connected2. CONNECT the Powerline 1. CONNECT the LANWindows 98SE/Me/2000/XP CHAPTER 4 Installing EZ Configuration Utility2. On the SMC Logo screen, click the Next button to start To install the utility, follow the steps below3. Click the Next button again 8. To complete the Installation click the Finish button Page CHAPTER 5 Using the EZ Configuration Utility Local Device Device ListRemote Device Delete Devices Device NamesCHAPTER 7 Add a Powerline Device CHAPTER 8 Setting a Network Password Page CHAPTER 9 Running the Diagnostic Wizard Page CHAPTER 10 Understand the Diagnostic Report Host Information Powerline DevicesHost Network Connections Network Key Mismatch TestDiagnostic Summary Report Local Device Model ConfigurationLink Quality Summary Table Bridge Information Summary TablePage Appendix A - Product Specification FCC STATEMENT Appendix B - CompliancesPHONE Appendix C - Technical SupportINTERNET Rev - 1.0 SMCHP1D-ETH