SMC Networks SMC9452TX manual Network Connection Problems

Page 46

TROUBLESHOOTING

Network Connection Problems

If your computer cannot find the EZ Card 1000 card, or the network driver does not install correctly, check the following items before contacting SMC Technical Support.

◆Make sure your card is installed properly. See “Network Card Installation Problems” for installation troubleshooting.

◆If you cannot access a Windows or NetWare service on the network, check that you have enabled and configured the service correctly. If you cannot connect to a particular server, ensure that you have access rights and a valid ID and password.

◆If you cannot access the Internet, be sure you have configured your system for TCP/IP.

A-4

Image 46

Contents EZ Card Page EZ Card User Guide Trademarks Limited Warranty Limited Warranty FCC Class B CompliancesIii EC Conformance Declaration Class B Industry Canada Class B Japan Vcci Class B Australia AS/NZS 3548 1995 Class BCompliances Table of Contents Index ViiiInstalling the Network Card IntroductionHardware Description EZ Card 1000 SMC9452TXLED Indicators Status LEDsPackage Contents System Requirements Inserting the Network CardInserting the Network Card PCI Configuration Cable Testing for Existing Category 5 Cable Connecting Category 5 CableAdjusting Existing Category 5 Cabling to Run 1000BASE-T Connecting UTP Cable Connecting UTP CableInstalling the Network Card Windows NT 4.0 Installation First-Time InstallationInstalling and Configuring Network Drivers Secondary Installation Further Configuration Windows 2000 Installation Novell NetWare Installation NetWare ServerInstalling and Configuring Network Drivers NetWare Server Installing and Configuring Network Drivers Linux 2.2.X or Later Installation Manual Loading and ConfigurationFor example Automatic Installation Reboot the Unix system to initialize the driver function Windows 98 Installation Installing and Configuring Network Drivers Other Installations Latest DriversAddress Chapter Configuring Network CardConfiguration Ieee Compliant LinkOffload Checksum Media TypePacket Size Maximum Pause Control Receive BufferUsing VLANs Traffic Priority Appendix a Troubleshooting PCI CompatibilityTroubleshooting Solutions for Common Problems Network Card Installation ProblemsNetwork Connection Problems Cable Specifications Appendix B CablesFigure B-1. RJ-45 Connector Pin Numbers Twisted-Pair Cable and Pin AssignmentsPin MDI Signal Name MDI-X Signal Name 1000BASE-T Pin AssignmentsCables Appendix C Specifications Warranty WeightTemperature Operating VoltageSoftware Drivers Specifications Glossary Glossary-1Glossary-2 Glossary-3 Network Diameter Switched PortsGlossary-4 Transmission Control Protocol/Internet Protocol TCP/IPIndex Index-1Index-2 PCIPage Internet