SMC Networks SMC7004VBR V.2 Troubleshooting, Verify you are connected to the Barricade Router

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TROUBLESHOOTING

The information outlined in this section describes some useful steps for getting your computer and Barricade™ router online.

Verify you are connected to the Barricade™ Router

If you are unable to access the Barricade™'s web-based administration pages, then you may not be properly connected or configured. The screen shots in this section were taken on a Windows 2000 machine, but the same steps will apply to Windows 95/98/Me/XP.

To determine your TCP/IP configuration status, please follow the steps below:

1.Click [Start] then choose [Run].

2.Type cmd or command to open a DOS prompt.

3.In the DOS window, type ipconfig and verify the information that is displayed.

4.If your computer is setup for DHCP, then your TCP/IP configuration should be similar to the information displayed:

•[IP Address]: 192.168.2.X

(x is number between 100 and 199)

•

•

[Subnet]: 255.255.255.0

[Gateway]: 192.168.2.1

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Contents SMC7004VBR From SMCs Barricade line of Broadband Routers November Table of Contents Table of Contents Why should you do that? IntroductionFeatures and Benefits IntroductionPackage Contents Minimum Requirements Getting to Know the Barricade LED Indicators Resetting the BarricadeReset Restore Factory DefaultsBasic Installation Procedure Power onConnect the LAN Connect the WANConfiguring Your Computer Configuring Windows 95/98/MeConfiguring your Computer Configuring Windows Configuring WindowsConfiguring your Computer Configuring Windows XP Configuring Windows XPConfiguring a Macintosh Computer Configuring the Barricade Browser ConfigurationDisable Proxy Connection Configuring the BarricadeInternet Explorer 5 or above Netscape 4 or aboveAccessing the Barricade Management Accessing the Barricade ManagementNavigating WEB-BASED Administration Making Configuration ChangesNavigating the Web-based Administration Setup Wizard Setup WizardStep One Time Zone Step Two Broadband Type Cable ModemFixed-IP xDSL Advanced Setup Advanced SetupStep Three Finish Configuration System Time ZonePassword Settings Remote ManagementAny IP Address Single IP IP RangeWAN Dynamic IPPPPoE Pptp Static IP Address Use this section to configure the built-in client DNS LAN IP Address PoolNAT Virtual ServerSpecial Applications To setup a Parental Control Rule Click on Click here FirewallParental Control Rule Description Dhcp menu optionSchedule for Rule MAC Filtering TableWebsite Blocking Advanced Firewall Settings Advanced Firewall ProtectionDiscard Ping from WAN VPN Pass-throughEmail Settings Ddns Dynamic DNSDMZ Demilitarized Zone UPnP Configuration Tools Backup Router Settings Restore Router Settings Reset Barricade to Factory Settings ToolsFirmware Upgrade Reboot StatusSecurity Log Dhcp Client LogTroubleshooting Verify you are connected to the Barricade RouterTroubleshooting Am getting an IP Address that starts withHave another IP Address displayed Troubleshooting Have a Dynamic IP connection and I cant get online Management and Configuration StandardsWAN Port LAN PortTechnical Specifications FCC Interference Statement Industry Canada Class BEC Conformance Declaration Class B Safety Compliance Wichtige Sicherheitshinweise Germany CompliancesIii SMCs Limited Warranty Statement Legal Information and ContactsFull Installation Manual Legal Information and ContactsCopyright TrademarksModel Number SMC7004VBR