7.2 TROUBLESHOOTING |
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| PROBLEM | CAUSE / SOLUTION |
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| Check to see that the power cord is fully plugged into the back of the product and into the |
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| wall. Make sure the power cord is fully seated into the back of the product. |
| No power. | You may be in “Energy Saver Mode”. Press the “Energy Saver” button to see if the con- |
| sole turns on. | |
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| Verify that all customer assembly connections are working properly. Unplug and |
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| each connection to verify. Look to see if any cables were pinched during assembly. |
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| Potential reasons for the wireless heart rate not to work properly include: |
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| The wireless heart rate is turned OFF in the Settings Menu. Enter the Settings |
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| Menu and verify that WIRELESS HR is turned ON. |
| Wireless heart rate is | There is poor contact between the telemetry heart rate strap and the skin. |
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| not working. | There is electrical interference from electrical appliances with the telemetry heart |
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| rate strap from fluorescent lights, kitchen appliances, etc. Move the product to a |
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| different location or move electrical appliances away from the product. |
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| The battery in the Heart Rate Telemetry Strap needs to be replaced. The battery |
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| is a CR2032 (3V). |
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| Use of personal electronic devices, such as cell phones and portable mp3 players, cause |
| Heart rate reading is | external noise interference. |
| initially detected and | Equipment is in close proximity to other sources of noise such as audio / video equip- |
| functioning normally but | |
| ment, fans, two way radios, and high voltage/high current power line. | |
| then is lost. | |
| Remove the source of noise or reposition the exercise equipment. | |
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| Be sure to grasp the sensors firmly and keep hands still. If heart rate seems substantially |
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| higher or lower than expected, remove hands from sensors until heart rate disappears. |
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| Tips for contact heart rate: |
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| Dry hands to prevent slipping on the sensors. |
| Contact heart rate | Apply hands to all four sensors (two in each hand). |
| sensors are not reading | |
| Grasp sensors firmly. | |
| my heart rate correctly. | |
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| Apply constant pressure to the sensors. May need to wait longer for heart rate to |
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| display. |
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| Note: The heart rate hand pulse sensors provide an approximate heart rate value. The |
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| sensors are not medical devices and should not be used in any type of medical applica- |
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| tion. |
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