Samsung AH68-01959S instruction manual Troubleshooting, Symptom Check/Remedy

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Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I cannot eject the disc.

Is the power cord plugged securely into the outlet?

 

Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Check the region number of the DVD.

 

 

DVD discs purchased from abroad may not be playable.

Playback does not start.

CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

 

Make sure that the rating level is correct.

 

 

 

Playback does not start

Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

 

Play/Pause button is pressed.

Wipe the disc clean.

 

 

 

 

No sound is heard during fast playback, slow playback, and step

 

motion playback.

 

Sound is not produced.

Are the speakers connected properly? Is the speaker setup cor-

 

rectly customized?

 

 

Is the disc severely damaged?

 

 

 

 

 

When listening to a CD or radio, sound is output to the front

 

 

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

PL II

 

 

 

 

(Dolby Pro Logic II) on the remote control to use all six speakers.

Sound can be heard only from a

Make sure that the DVD disc is 5.1-CH compatible.

 

few speakers and not all six.

If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital

Dolby Digital 5.1 CH Surround

5.1 CH Surround Sound is produced only if the disc is recorded

with 5.1 channel sound.

 

Sound is not produced.

 

Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

 

the information display?

 

 

 

 

Is the remote control being operated within its operation range of

The remote control does not

angle and distance?

 

Are the batteries exhausted?

 

work.

Have you selected the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

 

 

 

 

 

 

 

ENG

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

Is the TV power on?

 

 

picture is produced.

Are the video cables connected properly?

 

 

• Picture quality is poor and

Is the disc dirty or damaged?

 

 

picture is shaking.

A poorly manufactured disc may not be playable.

 

 

 

 

 

Audio language and subtitles

Audio language and subtitles will not work for DVDs not containing

 

do not work.

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

 

 

 

 

Menu screen does not appear

Are you using a disc that does not contain menus?

 

 

even when the menu function is

 

 

selected.

 

 

 

 

 

 

 

 

 

 

 

You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

Aspect ratio cannot be changed.

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

 

ratio only. Refer to the DVD disc jacket and then select the appro-

 

 

 

 

priate function.

 

 

 

 

 

 

 

• The main unit is not working.

Turn off the power and hold the STOP(

 

) button on the main unit

 

 

 

(Example: The power goes out

 

 

for longer than 5 seconds.

 

 

or strange noise is heard.)

Using the RESET function will erase all stored settings.

 

 

• The DVD player is not working

 

 

Do not use this unless necessary.

 

 

normally.

 

 

 

 

 

 

 

 

 

 

 

 

 

While “NO DISC” message appears on the display of main unit, hold

 

 

the main unit's STOP(

 

) button for longer than 5 seconds. “INITIAL-

 

 

 

 

 

 

 

The password for rating level

IZE” appears on the display and all settings will return to

the

 

default values.

 

MISCELLANEOUS

has been forgotten.

 

Is the antenna connected properly?

 

 

Press the POWER button.

 

 

 

Using the RESET function will erase all stored settings.

 

 

 

Do not use this unless necessary.

 

 

 

 

 

Can't receive radio broadcast.

If the antenna's input signal is weak, install an external FM anten-

 

 

na in an area with good reception.

 

 

 

 

 

While listening to TV audio

If the eject button is pressed while listening to TV audio using

 

through the main unit,

the D.IN1, D.IN2, AUX functions, the DVD functions are turned on

 

no sound is heard.

and this stops the TV audio.

 

 

 

 

 

 

 

 

 

 

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Contents AH68-01959S REV DVD Home Theater SystemPrecautions Safety WarningsContents FeaturesCD-R Discs This product does not support Secure DRM Media filesCD-R MP3 Discs CD-R Jpeg DiscsFM Antenna Hdmi Cable Screw 6EA DescriptionDescription Con’t Follow these precautions to avoid leaking or cracking cellsInstalling the DVD player Speaker InstallationHow to Install the Speaker and the Stand Stand PackagesConnecting the Speakers Connecting the SpeakersConnecting the Speakers Con’t Connecting the Main Unit and SubwooferSubwoofer Functions Best Quality Connecting the Video Out to your TVTurn on the main unit Method 2 Component Better QualityResolution Selection Connecting the Hdmi IN/OUTHdmi Function Hdmi Audio ON/OFF functionConnecting an External Digital Component Connecting the FM AntennaConnecting an External Analog Component Cooling FanIcons that will be used in manual Before Using Your Home TheaterSacd Super Audio CD Playback Disc PlaybackDisc Spec DVD AudioMP3/WMA-CD Playback Jpeg File PlaybackRotate/Flip Function DivX Playback Displaying Disc Information Using the Playback FunctionChecking the Remaining Time Slow PlaybackSkipping Scenes/Songs Using the Playback Function Con’tRepeat Playback Repeat Playback OptionsStep Function Angle FunctionZoom Screen Enlarge Function Bonus Group EZ View FunctionNavigating Pages Audio Language Selection FunctionUsing the Disc Menu Using the Title MenuMoving Directly to a Scene/Song During playback, press the button To stop playback, press the Stop button Safe USB RemovalCompatible Devices File name Bit rate Version Pixel SamplingSetting the Language SettingsSetting TV Screen type Adjusting the TV Aspect Ratio Screen SizeSetting Parental Controls Rating Level Settings Con’tSetting the Wallpaper Setting the PasswordSacd Playback Mode DVD Playback ModeDivX R registration Setting the Speaker Mode Press the Eject button and then press the Menu buttonSetting the Test Tone Setting the Delay TimeSetting up the Speaker Delay Time Setting Center SpeakerSetting the Audio Setting the DRC Dynamic Range CompressionSetting the AV Sync Press the PL II Mode button Dolby Pro Logic II ModeButton to select the desired effect setting Dolby Pro Logic II EffectAuto Sound Calibration Setup To Turn the Sound Logo On/OffAuto Sound Calibration Super Live Surround ModeMusic MovieConvenient Functions Listening to RadioWhen operating a TV with the remote control Operating a TV with the Remote ControlTV Brand Code List Example For a Samsung TVSymptom Check/Remedy TroubleshootingCode Language Language Code ListUSB Host Feature Supported Products Specifications Contact Samsung World Wide Limited Warranty to Original Purchaser

AH68-01959S specifications

The Samsung AH68-01959S is a vital component designed to enhance the audio experience of Samsung's vast range of televisions. As a replacement part, it is particularly favored for its high-quality sound output, making it an essential investment for any Samsung TV user seeking to improve their home entertainment system.

At the heart of the Samsung AH68-01959S is its powerful audio amplification technology. This technology ensures that sound fidelity remains intact, delivering clear dialogues and rich audio experiences, whether you are watching movies, listening to music, or playing video games. The audio output is engineered to provide balanced sound, which is crucial for an immersive viewing experience.

Key features of the AH68-01959S include compatibility with multiple Samsung TV models, which makes it a versatile choice for various users. Installation is straightforward, designed for quick replacement without the need for professional service, thereby significantly reducing downtime. The part is crafted using durable materials, ensuring longevity and consistent performance over time. Its design minimizes distortion, allowing for high-definition sound that stays true to the content.

Another important characteristic of the Samsung AH68-01959S is its energy efficiency. Given the increasing focus on sustainability, it is reassuring to know that this component operates with reduced power consumption while still delivering robust performance. This feature not only lowers electricity costs but also contributes to minimizing environmental impact.

In terms of connectivity, the AH68-01959S is designed to work seamlessly with Samsung's proprietary audio technologies, integrating well with smart features that many modern TVs boast, including the ability to sync audio output with video for a fully balanced experience.

Overall, the Samsung AH68-01959S stands out for its exceptional audio performance, ease of installation, and compatibility with a range of devices. Whether you are upgrading from built-in TV speakers or replacing a faulty audio component, this product is an excellent choice that promises to enhance your viewing experience significantly. With its advanced technologies and reliable performance, upgrading your audio setup with the AH68-01959S is a decision that will elevate your home entertainment to new heights.