Seagate ST136475LW/LC manual Customer Service CSO

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Barracuda 36 Installation Guide, Rev. B

11

Customer Service (CSO)

Warranty Repair

Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator custom- ers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.

Authorized Service Centers

If you live outside the US, you can contact an Authorized Service Center for service or repair.

USA/Canada/Latin America Support Services

Presales Support

Disc:

1-877-271-3285 or

FAX: +1-405-936-1683

 

+1-405-936-1210

 

Tape:

1-800-626-6637 or

FAX: +1-714-641-2410

 

+1-714-641-2500

 

Technical Support (SeaFONE)

1-800-SEAGATE or +1-405-936-1234 (for specific product phone number)

FAX: Disc: +1-405-936-1685; Tape: +1-405-936-1683

SeaFAX 1-800-SEAGATE

SeaTDD +1-405-936-1687

SeaBOARD Disc: +1-405-936-1600; Tape: +1-405-936-1630

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Contents Barracuda Disc Drive ST136475LW/LC Contents Electrostatic discharge protection PrefaceImportant safety information and precautions Page Wichtige Sicherheitshinweise Page Barracuda 36 Installation Guide, Rev. B Electromagnetic susceptibility Regulatory agency complianceElectromagnetic compliance Australian C-Tick Electromagnetic compliance for the European UnionSeagate Technology support services Presales Support Customer Service CSO European Support Services Africa/Middle East Support Services SeaFAX General description RPM Drive characteristicsST136475LW/LC DC power requirements Amps, multimodeDimensions of the drive General information Drive modelsScsi ID jumpers Drive termination Circuits and data path widths Terminator powerPage Cable characteristics for single-ended I/O Circuits Cable characteristics for differential I/O circuits Sixty-eight pin connection to drive Multiple-drive connection to host adapter Drive model LC with single 80-pin I/O and power connector Providing adequate cooling Kü hlung des Systems Suggested air flow Abbildung 4. Empfohlener Luftstromverlauf Installation des Laufwerkes und Anschluß der Kabel Mounting the drive and connecting cablesPage DC power connector Abbildung 5. Gleichstromanschluß Hinweis Barracuda 36 Installation Guide, Rev. B Mounting configuration dimensions Quick reference desktop system notes Formatting the driveTerminating the drive Setting the Scsi ID jumpersSetting the Scsi ID on model LW drives Host Alternate Additional jumper options for LW drives Other applicable jumper optionsAdditional jumper option for LW drives LC drives Jumper options for LC drives Single-ended/low-voltage-differential selection Additional jumper option for LC drives Page