Seagate ST19171FC manual Technical support services, CompuServe forum, SeaFONE 1-800-SEAGATE

Page 10

8

Barracuda 9FC Installation Guide, Rev. A

Technical support services

Seagate Technology provides technical support literature and diagnostic utilities to authorized distributors. Please contact your dealer for technical support and installation troubleshooting. Product technical support is available for all Seagate products by calling the SeaFAX™, SeaFONE™, SeaTDD™, or Sea- BOARD™ services. These are toll calls if you dial from outside of the number’s local dialing area. Seagate also has a forum on CompuServe and an internet site.

SeaFAX: USA 1-800-SEAGATE;

England 44-1-62-847-7080; Australia 61-2-756-5170

Use a touch-tone telephone to access Seagate’s automated FAX system and select technical support information by return FAX. This service is available 24 hours a day, 7 days a week.

CompuServe forum

Online support for Seagate products is available on Com- puServe. This includes an extensive question and answer mes- sage base, downloadable utilities, and documentation files in AdobeTM AcrobatTM format which you can download and view from your own computer. Type “Go Seagate” to access this service.

Internet site: www.seagate.com; ftp.seagate.com

Support services, product information, and much more is pro- vided on this web site.

SeaFONE: 1-800-SEAGATE

Technical support specialists are available from 8:00 A.M. to 5:00 P.M. PST, Monday through Friday. Recorded technical information on selected Seagate products is provided while you

Image 10
Contents Barracuda 9FC Contents Preface Electrostatic discharge protectionImportant safety information and precautions Page Wichtige Sicherheitshinweise Barracuda 9FC Installation Guide, Rev. a Barracuda 9FC Installation Guide, Rev. a Page CompuServe forum Technical support servicesSeaFAX USA 1-800-SEAGATE England 44-1-62-847-7080 Australia SeaFONE 1-800-SEAGATESeaBOARD SeaTDD 408SeaBOARD location Modem number General description Barracuda 9FC disc driveCharacteristics ST19171FC Installing the ST19171FC drive Providing adequate coolingKühlung des Systems Suggested air flow Abbildung 2. Empfohlener Luftstromverlauf Installation des Laufwerkes Mounting the driveDImensions Abbildung 3 Laufwerkabmessungen 101.60 250 Formatting the drive Inserting the driveEnabling write cache Connecting remote LEDs LED indicator connector J6 FC-SCA pin descriptions SEL2 Troubleshooting General installation troubleshootingPage