Seagate ST9100825A, ST980829A Seagate Technology support services, Internet, Presales Support

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6.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 4200.2 Product Manual, Rev. C

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Contents Momentus Page Contents Momentus 4200.2 Product Manual, Rev. C List of Figures Momentus 4200.2 Product Manual, Rev. C Momentus 4200.2 Pata disc drive IntroductionMomentus 4200.2 Product Manual, Rev. C Specification summary Drive specificationsSpecifications for 120, 100, and 80 GB models Drive specification ST9120824A ST9100825A ST980829AFollowing web Warranty Drive specification ST960812A ST950814A ST9402112A ST930218A Specifications for 60, 50, 40, and 30 GB modelsSpecifications for 60, 50, 40, and 30 GB models LBA mode Default logical geometryFormatted capacity Physical organizationTechnology Specification Physical characteristicsRecording and interface technology Seek timeTime to ready Power specificationsVoltage tolerance Typical current profileConducted noise Power management modes Power-management modesActive mode Idle modeEnvironmental specifications Operating shock ShockNonoperating shock VibrationElectromagnetic immunity AcousticsDrive level acoustics Electromagnetic immunityMeasurement type Specification Safety certificationReliability Agency certificationFCC verification Korean RRLAustralian C-Tick N176 European Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment Momentus 4200.2 Product Manual, Rev. C Handling and static discharge precautions Configuring and mounting the driveCable-select option Jumper settingsMaster/slave configuration Drive mounting Mounting dimensions-top, side and end viewMomentus 4200.2 Product Manual, Rev. C Connector signals ATA interface signals and connector pinsConnector Cable Signal Name Contact Conductor Cable Connector Conductor Contact Signal NameCommand name Command code in hex ATA-standard commands Supported ATA commandsSupported commands ATA-standard security commands Command name Command code in hexATA-standard power-management commands Word Description Value Identify Device commandXxxxH Bit Word Description if bit is set to Bit WordFeatures register values Set Features commandMomentus 4200.2 Product Manual, Rev. C Compatibility summary Installation considerationsTested systems System CompatibilityVendor Release Revision Bios versions testedTested Bios versions Operating system versions tested Compatibility test configurationsSoftware utilities Other certificationInternet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index Page Page Momentus 4200.2 Product Manual, Rev. C Page Seagate Technology LLC
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