Seagate ST960813AS, ST980811AS Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD(+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 5400.3 SATA Product Manual, Rev. D

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Contents Momentus 5400.3 Sata Page Contents Momentus 5400.3 Sata Product Manual, Rev. D List of Figures Page Introduction About the Serial ATA interface Specification summary table Drive specificationsDrive specifications LBA mode Default logical geometryFormatted capacity Cylinders Read/write heads Sectors per track 16,383Drive specification Physical characteristicsPhysical organization Recording and interface technologyStart/stop times Seek timeTypical seek times Typical seek times msec Read WritePower specifications Deferred spinup Typical current profileConducted noise Voltage toleranceEnvironmental specifications Wet bulb temperature Temperature gradientHumidity Relative humidity AltitudeOperating shock ShockNonoperating shock VibrationElectromagnetic immunity AcousticsDrive level acoustics Radio frequency environmentsMeasurement type Specification Safety certificationReliability Agency certificationAustralian C-Tick N176 Korean RRLFCC verification Corrosive environment Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions-top, side and end viewMomentus 5400.3 Sata Product Manual, Rev. D Signal Serial ATA connector pin definitionsSerial ATA Sata interface Segment Pin Function DefinitionP10 Ground 2nd mate P11 Reserved Pin Function DefinitionCommand name Command code in hex ATA-standard commands Supported ATA commandsATA-standard security commands Command name Command code in hexMomentus 5400.3 Sata Product Manual, Rev. D Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordSet Features command values Set Features commandA.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command Internet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index ITE Sata Momentus 5400.3 Sata Product Manual, Rev. D Page Seagate Technology LLC

ST960813AS, ST9100828AS, ST9160821AS, ST9120822AS, ST980811AS specifications

The Seagate hard drives ST9120822AS, ST960813AS, ST980811AS, ST9100828AS, and ST940814AS represent a solid lineup of storage solutions designed primarily for personal computers and external storage applications. Each of these models showcases a blend of performance, reliability, and innovative technology that caters to a variety of user needs.

The ST9120822AS is a 120GB SATA drive known for its advanced data storage capabilities and a 7200 RPM spindle speed, delivering quick access times and enhanced performance for everyday computing tasks. Its Native Command Queuing (NCQ) technology optimizes the order of read and write commands sent to the drive, which significantly boosts performance, especially in multi-tasking environments. The drive is also equipped with an 8MB cache buffer that assists in speeding up data retrieval processes.

Moving up in capacity, the ST960813AS offers 60GB of storage, featuring the same 7200 RPM performance as its smaller sibling. It also benefits from NCQ technology, making it suitable for more demanding applications. This drive excels in scenarios where fast data access is essential, such as gaming and multimedia applications.

The ST980811AS provides 80GB of storage capacity. It shares many core features with its counterparts, including a 7200 RPM spindle speed and an 8MB cache that enhances data throughput. The reliability factor is paramount in these drives, as they come with built-in features designed to minimize data loss, such as error correction codes and advanced formatting technology.

The ST9100828AS boasts an impressive 100GB of capacity, providing ample space for storing large files, applications, and multimedia content. It combines high performance with enhanced reliability, ideal for users who require a dependable storage solution for their important data.

Finally, the ST940814AS offers a 40GB size capability. Despite its smaller storage size, it maintains high performance levels with a 7200 RPM speed and 8MB cache, making it a viable option for those looking for a balance between efficiency and space.

In summary, the Seagate ST9120822AS, ST960813AS, ST980811AS, ST9100828AS, and ST940814AS models encapsulate the essence of dependable storage with their various capacities and robust performance features. These drives reflect a commitment to quality and innovation, ensuring users can rely on them for their data storage and access needs in both personal and professional environments.