Seagate ST940814AS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Momentus 5400.3 SATA Product Manual, Rev. D

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Page 37 Page 39
Contents Momentus 5400.3 Sata Page Contents Momentus 5400.3 Sata Product Manual, Rev. D List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summary tableDrive specifications Formatted capacity Default logical geometryLBA mode Cylinders Read/write heads Sectors per track 16,383Physical organization Physical characteristicsDrive specification Recording and interface technologyTypical seek times Seek timeStart/stop times Typical seek times msec Read WritePower specifications Conducted noise Typical current profileDeferred spinup Voltage toleranceEnvironmental specifications Humidity Relative humidity Temperature gradientWet bulb temperature AltitudeNonoperating shock ShockOperating shock VibrationDrive level acoustics AcousticsElectromagnetic immunity Radio frequency environmentsReliability Safety certificationMeasurement type Specification Agency certificationFCC verification Korean RRLAustralian C-Tick N176 European Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions-top, side and end view Drive mountingMomentus 5400.3 Sata Product Manual, Rev. D Serial ATA Sata interface Serial ATA connector pin definitionsSignal Segment Pin Function DefinitionPin Function Definition P10 Ground 2nd mate P11 ReservedSupported ATA commands Command name Command code in hex ATA-standard commandsCommand name Command code in hex ATA-standard security commandsMomentus 5400.3 Sata Product Manual, Rev. D Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit Word Set Features command Set Features command valuesCode in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands Presales Support Seagate Technology support servicesInternet Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index ITE Sata Momentus 5400.3 Sata Product Manual, Rev. D Page Seagate Technology LLC
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